website thubmnail of EricDress

EricDressReviews 1,759

2.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EricDress?
grey star
grey star
grey star
grey star
grey star

EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Arizona
2 reviews
4 helpful votes
Follow Candice G.
Unfollow Candice G.
Send Message
Share Review
Report Review

I was wondering what materials the dress the model is made out of? Also the colors please. Thank you and the dress looks very pretty!

Date of experience: January 4, 2015
Kenya
2 reviews
1 helpful vote
Follow lyn w.
Unfollow lyn w.
Send Message
Share Review
Report Review

I am so pleased with the dress I received from you. I was very hesitant to order online, but after contacting the designer who recommended this site I felt a bit more confident. Ordering was very simple as I was walked through the process on the live chat by a very nice and kind staff member.

Date of experience: January 4, 2015
Missouri
2 reviews
5 helpful votes
Follow Elva H.
Unfollow Elva H.
Send Message
Share Review
Report Review

I got my dress for prom
January 4, 2015

I got my dress for prom. It arrived within two weeks (to Canada) and it fit almost perfectly.

It`s a very long train but I knew that before I bought it and already planned on getting it hemmed. It was a little loose in the bust/tummy area but that was an easy fix at the tailors.

All in all, it was great and I wasn't too worried about it getting ruined or stained.

Date of experience: January 4, 2015
New York
2 reviews
3 helpful votes
Follow Roxanne J.
Unfollow Roxanne J.
Send Message
Share Review
Report Review

сумка просто отличная! очень красивая. брала себе на свадьбу. довольна как слон)))

Date of experience: January 4, 2015
GB
2 reviews
3 helpful votes
Follow Sigrid M.
Unfollow Sigrid M.
Send Message
Share Review
Report Review

Produto recebido, estava tudo de acordo, os vestido vieram certinho, de acordo com as medidas enviadas, ficaram ótimos. Recomendo para todos.

Date of experience: January 4, 2015
GB
2 reviews
3 helpful votes
Follow Nina G.
Unfollow Nina G.
Send Message
Share Review
Report Review

Much more substantial than I thought
January 4, 2015

Much more substantial than I thought. Beautiful beading work and although small very roomy inside!

Date of experience: January 4, 2015
New York
2 reviews
3 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Send Message
Share Review
Report Review

Ich muss sagen, dass ich gebangt habe. Es ging schließlich um MEIN HOCHZEITSKLEID! Erst einmal ein Kleid online, ohne es vorher gesehen zu haben, zu bestellen. Dazu noch die Angst, hoffentlich ist dies ein seriöser Shop. Was wenn mein Geld einfach weg ist und ich keine Ware bekomme. Dazu noch die Kommentare meiner Familie, "Wenn das mal gut geht! Hoffentlich ist das keine billige und schlecht verarbeitete China Ware". Alles grundlose Sorgen wie sich im Nachhinein feststellte! Das Kleid wurde sehr schnell und problemlos geliefert. Nachdem ich das Paket geöffnet habe, viel mir ein großer Stein vom Herzen! Die Verarbeitung ist wirklich gut und es sieht nicht anders aus als die Kleider in den Hochzeitsgeschäften. Zudem habe ich eine Maßanfertigung bestellt und auch erhalten. Das Kleid passt einfach super! Es braucht sogar nicht mehr angepasst werden denn Länge und Schnitt passen perfekt! Ein Internetshop wie man sich ihn nur wünschen kann! Vielen Dank Ericdress Team! Macht weiter so!

Date of experience: January 4, 2015
New York
2 reviews
2 helpful votes
Follow Dominic G.
Unfollow Dominic G.
Send Message
Share Review
Report Review

This is the best product that I have received from this company! Will purchase again!

Date of experience: January 4, 2015
New Jersey
2 reviews
3 helpful votes
Follow Brook J.
Unfollow Brook J.
Send Message
Share Review
Report Review

I have rec'd my order and am very pleased with it.
This was my first order; but I just made another order to send to a relative in Louisiana. I think she will love it!

Date of experience: January 4, 2015
Canada
3 reviews
13 helpful votes
Follow Diana A.
Unfollow Diana A.
Send Message
Share Review
Report Review

My experience with Erikdress.com is terrible. Their stuff has very poor quality, E-mails are being ignored and return is practically impossible.
It is just waste of money.
I would never recommend this website to anybody.
D. A.

Date of experience: January 4, 2015
New York
2 reviews
3 helpful votes
Follow Ethel S.
Unfollow Ethel S.
Send Message
Share Review
Report Review

Absolutely beautiful
January 3, 2015

Absolutely beautiful - More than I expected. Totally worth it. I am giving as a gift to my mom. Deleivery was almost 10 days after I ordered. Great!

Date of experience: January 3, 2015
New York
2 reviews
3 helpful votes
Follow Edwina M.
Unfollow Edwina M.
Send Message
Share Review
Report Review

Beautifully made, exceptional price
January 3, 2015

Beautifully made, exceptional price. Will definitely recommend to others.

Date of experience: January 3, 2015
New York
2 reviews
3 helpful votes
Follow Valerie H.
Unfollow Valerie H.
Send Message
Share Review
Report Review

Really pretty pearls little handbag
January 3, 2015

Really pretty pearls little handbag. I am looking forward to use it on my wedding day.

Date of experience: January 3, 2015
Japan
2 reviews
1 helpful vote
Follow Vincent P.
Unfollow Vincent P.
Send Message
Share Review
Report Review

My friend and I saw the ericdress.com while surfing the internet. We both got curious, but when we opened it we are like "Wow! The dress are so beautiful!" We both didn't had 50-50 decisions, what we did we called at tbdress and good thing is their customer service crew are so cool, and very well served to us. The dress are so beautiful, thank you ericdress!

Date of experience: January 3, 2015
New York
2 reviews
3 helpful votes
Follow Polly H.
Unfollow Polly H.
Send Message
Share Review
Report Review

Belli e caldi, mi piacciono tanto, gli ho presi di tutti i colori. Vestono benissimo!

Date of experience: January 3, 2015
New York
2 reviews
2 helpful votes
Follow Amelia G.
Unfollow Amelia G.
Send Message
Share Review
Report Review

" Thank you sooo much for my boots, I'm in love! I've put them on and don't wanna take them off! "

Date of experience: January 3, 2015
GB
2 reviews
3 helpful votes
Follow Sibyl C.
Unfollow Sibyl C.
Send Message
Share Review
Report Review

Нормальные леггинсы, хорошо тянутся. На осень и весну, для зимы тонковаты.

Date of experience: January 3, 2015
GB
2 reviews
3 helpful votes
Follow Wendy M.
Unfollow Wendy M.
Send Message
Share Review
Report Review

Bellissimo, proprio come in foto
January 3, 2015

Bellissimo, proprio come in foto. Sono rimasta veramente soddisfatta. E' molto morbido! La pelliccetta si può staccare perchè si applica con dei bottoni, così lo si può indossare anche senza.

Date of experience: January 3, 2015
GB
1 review
5 helpful votes
Follow Teodora B.
Unfollow Teodora B.
Send Message
Share Review
Report Review

Everything is too small, not standard sizes, some of the items are of the poorest quality, the sole of the boots fell off after wearing them once etc. Big disappointment. Plus I had to pay extra for shipping to DHL, which was totally unexpected, since I had already paid for the shipping when I made the order. It took 3 weeks for my stuff to arrive... I will never make this mistake again and would not recommend the company to anybody.

Date of experience: January 2, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Kenya
2 reviews
1 helpful vote
Follow lizz m.
Unfollow lizz m.
Send Message
Share Review
Report Review

I ordered a dress for my daughter's dance. I was concerned about the time frame and the fit. I measured her and ordered accordingly. It came with a week to spare and fit her perfectly. The dress was gorgeous and high quality. I couldn't be more pleased. We will be ordering again from ericdress.com

Date of experience: January 2, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom