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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I ordered a prom dress two weeks ago from this site. It arrived today in the afternoon. I have checked it and am now writing this review because all is well. Thanks Ericdress
Based on my personal experience with the site, I would recommend it to anyone looking to buy fashionable women clothes. The delivery was not that fast but the quality and the workmanship was great. I am looking forward to buying from them again.
My first swift online experience. Happy with the many payment options offered. I will be glad to order again soon
I RECIEVED ANOTHER RESPONSE FROM ERICDRESS ASKING FOR PICTURES OF THE BOOTS THAT DO NOT FIT AND ONE OF THE QUALITY! NOW HOW DO YOU DO THAT! I TRIED TO ANSWER THEM WITH THE EMAIL ADDRESS THEY GAVE ME AND AS USUAL YOU CAN NOT GET THROUGH TO THERE WEBSITE! THE MINUTE YOU TRY IT REFUSES YOUR MESSAGE! LIKE I SAID THEY ARE A BUNCH OF CROOKS! LOOK OUT! CAROL SCOTT
My fifth order and as usual, It went well. There is always a reason to smile after I open my package because what I see is really lovely.
The jacket looks simple but amazing. I didn’t expect much from it but when I put it on with different clothes I discovered how it has a wide match capability. It wasn’t worth the amount I spent. I really saved a lot shopping here.
My order was a maxi dress meant for my mother. The dress arrived last week. I have inspected it and ascertained its quality. I will be handing it to my mother when I go home next week, I love it and wish it could be mine but anyway I will buy my own soon. Thanks for the service.
The T-shirts arrived today. I have unboxed them to check the quality. The overall design is adorable. The material is also very soft. I would love to get more from the site. And I am pretty sure my friends will want to know where they get all these designs.
Well surprised with the quality of the fabric used, Happy to have been served well by the site. Thanks.
I am fashion blogger ans shopping and reviewing comes very naturally to me. I keep hunting for new and better online shopping destinations that give me value for my money as well as products that are currently in fashion. ERICDRESS is a wonderful discovery for sure. I got the most stunning clothing ever here and the service is as good as it would be in my own city!
Definitely recommend shopping latest fashion at ERICDRESS as compared to most other sites
I HAVE BOUGHT 2 DRESSES FROM THIS COMPANY. I AM 29 YEARS OLD AND ONE DRESS LOOKS LIKE SOMETHING MY GRANDMOTHER WOULD WEAR AT A FUNERAL. THEY ARE SO UGLY IN PERSON / VERY CHEAPLY MADE. CHEAP ZIPPERS AND MATERIAL. DEFIANTLY MADE IN CHINA THE QUALITY OF THE DRESS IS LIKE DOLLER STORE TOYS. VERY VERY VERY POOR. SHIPPING WOULD COST ME MORE TO SHIP BACK TO CHINA THEN THE DRESSES COST, PLUS I HAD TO PAY JUST OVER $50 JUST TO GET THIS DRESS IN CANADA FOR DUTY. TOTALLY GOT RIPPED OFF AND HUGE LANGUAGE BARRIER $250 SITTING IN MY CLOSET, WON'T EVEN DARE TO RESELL WOULD FEEL GUILTY TO RE-SELL IT. MAYBE RIP IT UP AS A HALLOWEEN DRESS AND GO AS SOMETHING DEAD WOULD BE THE BEST THING FOR IT - 2 DRESSES -2 2 HALLOWEEN - $250 WORTH OF UGLY
Dear friend,
Thanks for your review here.
We are very sorry for this unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? Anyway, we will try our best to resolve this problem and gain your trust. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Best wishes,
Ericdress Team
I ordered a trench coat and 3 shirts. I finally received them today. I wish I had read reviews of this company before I ordered. The coat is cheap and looks nothing like the picture. The material feels like a bath robe. I will probably cut it up and use it for dusting. I ordered XL and everything fits like a medium. This site is a scam. Don't order anything from here. Lesson learned
Dear Louann,
Thanks for your review here.
We are very sorry for this unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? Anyway, we will try our best to resolve this problem and gain your trust. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Best wishes,
Ericdress Team
I bought a hoodie from this site and what am complementing with a five star is the quality and price. Shipping was a bit slow but not too slow to raise worries because of the ever responsive customer service department.
It is a very nice experience to have a trusted company for my orders. Ericdress is my lovely company that has always worked well to satisfy me. They deal with everything professionally. I am very indebted to this site.
Ericdress customer service and designers worked hand in hand with me to come up with a wonderful dress that would be a gift to my wife this February 14. Since her sister has a same body build with her, I used her measurements. I am sure it would fit and the dress so far looks wonderful. A sheath style which is her favorite. I appreciate your service.
I told them how urgent it was and paid for expedited shipping. I received it in 8 days. Allowing me to use it for a high school batch mates reunion.
Once I understood their sizing chart, which is a bit different from the western countries chart, I have had a smooth time buying what can fit me. I am a regular buyer because I know what size I am and when I buy they ship it right to my door step well customized. Saved a lot of bucks as well.
Well I am quite impressed with your service. I get a speedy response for my queries and then again a high speed shipping. Although I prefer using expedited shipping method when my order is urgent. I would advise buyers to copy the same style for urgent orders. I am ready for my homecoming with the dress I bought here well folded.
This was my third order of an office dress and as usual there was no reason or excuse not to deliver. They came in time, runs a little short but fits well and the few missing centimeters can never be noticed. I will order again
I am very proud of the service you awarded me. I mailed you two times and you responded very fast assuring me that I could trust your service. I am grateful that my order came as per your timely prediction. Thanks again.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear Carol,
Thanks for your review here.
We are very sorry for this unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? Anyway, we will try our best to resolve this problem and gain your trust. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Best wishes,
Ericdress Team