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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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My dress fits comfortably. The material is stylish and the color is what I chose while I was ordering. I am glad to say I will shop again with such wonderful service fast shipping not forgotten.
I received the wedding dress today. I ordered it to weeks ago. The customer service had instructed me to wait for 14 to 21 days. It was just 14 days yesterday. The time requested by the site was to make sure the dress passed the quality test and well customized. It was worth the wait because the dress fits well. I am yet to have my wedding on match. I will not hesitate to buy again from them. Thank you so much for the great service…
I think this was the best price I could ever find online for stiletto boots. When they delivered I was very happy and ever since Ericdress have turned into my favorite shopping site. I love their high quality items which are very affordable. I recommend the site and I will definitely buy from them again.
The search for a specific design of prom dress was unfruitful. I went to many boutiques in downtown. Some that had a close looking dress were very expensive. One of my relatives recommended Ericdress to me. After looking at the site, I was surprised to get the dress and with a discounted price since the New Year sale was on. I ordered the dress and they were delivered as expected! I was very impressive.
It was very easy shopping here at Ericdress. I got my two dresses delivered fairly quickly. I am in love with the offers offered by the site. The two dresses were in a great condition, as in, they have been packaged well. They had been tailored with quality. I appreciate the service offered. Thank you so much
Dear ericdress, I have already received my dress which is perfect. I wanted to thank you for having being able to react and help me in a very professional way. I will with pleasure recommend your website to my friends.
Hi, I received my dresses. They are amazing, again thanks :) Warm regards.
My friend recommended me to the site… She said that she had bought the dress successful. Without hesitating I ordered mine after I found it in the product list. I am glad I got it..
What makes me more happy buying here is the discounts and the pricing. Despite having ordered a cheap dress, I got it in a worthy quality. Cheers for the service.
The jackets were shipped almost immediately. We did not encounter any problem whatsoever. I would like to complements the quality of the material used which makes the jacket very warm.
I am looking forward to buying again from the site. The service I received is Worth coming back for more.
I may lack words to express how this company has been helpful to me. Based on the dress I bought from the site, I did not have any friction with sizing, and shipping. Another feature I like about the company is the fact that I can return the dress when it is not fit
The shoes appear tretchorous to actually move about it (LOL) but the wearability is great and there were no "sore spots" that cause those awful little blisters after a few hours of wear. I just love them and i am satisfied.
I had a variety of choices to make. With the fast delivery all the bridesmaids’ dresses arrived on time. The quality was never compromised. Based on the measurements we gave to the customer service, the dresses had been produced since they fitted well.
Please notice the language of the reviews when they are positive--it is obvious they are posted by people whose first language is not English. This suggests that the only way they can get positive reviews is to have their own people post them. All of the negative reviews are written in clear English. AVOID ERIC DRESS AT ALL COSTS!
I haven't received yet the dress but I feel very satisfied knowing that I am buying an authentic dress for a special event. I found the helpline staff were very attentive to my inquiries about dress lengths and within a few hours I had managed to make the right choice
Items come from China, but only found out when I ordered a coat size large and it didn't even fit my size 6 sister since items run extremely small. I emailed Ericdres and the says it wasn't worth my while to return it cause I'd have to pay for postage to China. Totally misleading website and now I'm stuck with an item which I was originally looking forward to, but now I have no use for
Dear Jacqueline,
Thanks for your review here.
We are very sorry for the unpleasant experience happened on you and I have informed your questions to our higher manager, you will get our reply shortly. Anyway, we will try our best to improve our service. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team
I would highly recommend ericdress.com as the best place to do your dress shopping.
E' il migliore! NON HO mai acquistato da uno così buono un venditore come questo. Il vestito è meraviglioso. E' splendente tanto come le foto. Comprerò ogni volta da qui.
I got this purse few days ago and it's already ruined. That handle was so poorly manufactured they did ripped out the third day. Is this a fake Michael Kors purse? I emailed support and they told me that they are on holiday from February 13 to February 26. That was my Valentine's Day. Order number *******. Very unhappy an I don't want a fake MK!
Thanks for your review here.
We are very sorry for the unpleasant experience happened on you and I have informed our higher manager your order No., please do not worry you will get our reply shortly. Anyway, we will try our best to improve our service. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear Gail,
Could you please let me know your right order number so that I could check for you? Thanks. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team