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EricDressReviews 1,759

2.8

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
595
value
579
shipping
587
returns
451
quality
558

We monitor reviews for authenticity

Kenya
1 review
2 helpful votes
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Happy customer
March 5, 2015

I will recommend ericdress.com to people in the future and will definitely be buying from you again. Thank You. Very happy customer.

Date of experience: March 2, 2015
Kenya
1 review
2 helpful votes
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Fast shipping
March 1, 2015

I ordered from your company after extensively speaking with your staff. I ordered a red prom dress on September 12th... it arrived on my doorstep September 26th. I couldn't have asked for better service, and the dress is gorgeous! I will definitely be back to do business with your company again soon. Thank you so much to your staff for your patience and kindness. It is so appreciated!

Date of experience: February 28, 2015
Japan
1 review
18 helpful votes
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DON'T DO IT!
February 28, 2015

I placed an order on 2/6/15 & still have not received it! They finally responded to my email on 2/26 & said they were CLOSED due to their Spring Festival from 2/13 - 2/26! And that it would take an ADDITIONAL 8-12 days to "PREPARE" my order! WOW! SO BASICALLY THEY TAKE YOUR ORDER & PAYMENT & YOU JUST WAIT UNTIL THEIR SCHEDULE PERMITS THEM TO SHIP YOUR PURCHASE! Further, they knew they would be closing for the "Festival" when they were taking orders & money & didnt RESPECT the customer enough to tell them! SHAMEFUL! STAY AWAY!

Date of experience: February 28, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your review here.
I'm sorry that you had a bad shopping experience on our website. We will check your order with the order number you supplied, and we will contact you to solve your problems as soon as possible, please pay attention to your mailbox. If you have any questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.

Have a nice day.

Best regards,
Ericdress Team

Wyoming
1 review
18 helpful votes
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I ordered 2 pair of boots in January and still have not recieved my boots, they said I would have them by the 4th of Feb. Well it is now the 28th and i still have not gotten them, all these good reviews on here are B/S, NOT NOT ORDER FROM THEM! I have also noticed they have a bunch of websites with different names, BEWARE

Date of experience: February 28, 2015
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your review. I am so sorry that you had such an experience on our site, would you please let me know your order number so that I can check your order details? Anyway, we will try our best to improve our service.If you have any questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.

Have a nice day.

Best regards,
Ericdress Team

Kenya
1 review
0 helpful votes
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My daughters and me thank you very deeply for your highly good service and your excellent advice.

Date of experience: February 26, 2015
Kenya
1 review
2 helpful votes
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Wunderbar
February 26, 2015

Die Kleider erhielt ich sind wirklich wunderbar und wurden mit großer Sorgfalt verpackt. Vielen Dank.

Date of experience: February 25, 2015
GB
8 reviews
35 helpful votes
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I was sent a plastic handbag by Eric dress that was advertised as leather. After a protracted complaint service Paypal have agreed to refund my money.
Eric dress offered me £5 back which I refused.
Do bear in mind that if you receive shoddy goods from Eric dress it costs a lot of cash to return them to China. Eric dress know this and their goods are tat.
Do not buy from this fraudulent company

Date of experience: February 25, 2015
Ohio
1 review
1 helpful vote
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Leather bag
February 24, 2015

I could be the only one so far who bought a handbag. I had never known I could get a cheap yet leather bag until I got to the site. I will buy more from them again and again thank you.

Date of experience: February 24, 2015
California
1 review
1 helpful vote
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Well Tailored
February 24, 2015

When I got my dress I inspected it keenly and came into a conclusion that the designer of the site has a great tailoring approach. It is an exceptional design that should have sold for more. They believe that I could get a great dress for that cheap.

Date of experience: February 24, 2015
GB
1 review
2 helpful votes
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Hunger For Maxi Met
February 24, 2015

The maxi dress is quite comfy and very light. I love wearing it to the beach. I am not that type of woman that goes for bikini. The site has been able to provide me with great maxi dresses. I appreciate.

Date of experience: February 24, 2015
Texas
1 review
1 helpful vote
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Wedding Dress for my great day
February 24, 2015

I received my wedding dress yesterday. I bet it was cheaper than renting and dress in my hometown. Fortunate enough the quality is beyond my expectations that is why I rate this site 5-star undisputed.

Date of experience: February 24, 2015
Texas
1 review
0 helpful votes
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Lovely snow boots
February 24, 2015

It usually snows over here having a great pair of snow boots delivered was a milestone to making this chilly place lovely and comfortable. The boots accomplish their role from day to day; that is my feet are

Date of experience: February 24, 2015
Sweden
1 review
0 helpful votes
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Great service
February 24, 2015

With the variety of colors to pick from the site gave me an option to go for my favorite; pink. The customer service was of great help because they gave me hope when I thought I had lost. Finally the dress arrived and has an elegant design that I like. I am so grateful.

Date of experience: February 24, 2015
Texas
1 review
0 helpful votes
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Exquisite Boots
February 24, 2015

I just bought the boots because the material resembles a leopard. I fall for wild animals and I just want to be a jungle girl. I’m so glad since I found what I have been looking for in the site and with a favorable price.

Date of experience: February 24, 2015
New York
1 review
1 helpful vote
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So soon shipped
February 24, 2015

My order didn’t take long to come. I ordered it early last week and right now I am trying it on. It fits well and has the quality I wanted. I am very satisfied with the experience.

Date of experience: February 24, 2015
Texas
1 review
0 helpful votes
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Problem solved successfully
February 23, 2015

After shopping I encountered an error. The dress was a little bit bigger than expected. Since it was a strapless design, it was very hard to fix it at home. I contacted the customer service who accepted to return and replaced the dress. The dress has been replaced the exact design. I am rating Ericdress five-star because man is to err and they fixed the error.

Date of experience: February 23, 2015
GB
1 review
0 helpful votes
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Designed to fit
February 23, 2015

Based on my experience I highly recommend the site. The dress I bought was designed to fit. The classic color and the material compliments perfectly. I am happy with the order.

Date of experience: February 23, 2015
New York
1 review
0 helpful votes
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My favorite site
February 23, 2015

I have shopped here many times. It has always been a cool experience. Any problem has been fixed professionally and as soon as possible making this my favorite site. My latest order, the stiletto heel peep toe boots, as usual arrived on time.

Date of experience: February 23, 2015
Sweden
1 review
0 helpful votes
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Site worth shopping from
February 23, 2015

First I would like to rate the nice looking and organized website. To the main point, I received the quality dress from Ericdress. It was delivered fast and exactly looking like the one I had ordered.

Date of experience: February 23, 2015
France
1 review
0 helpful votes
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I am a mother blessed with three daughters. They are all different ages and have different body sizes. Unlike other buyers shopping for many dresses in same size, I bought dresses for the four of us and requested the site to have them as one order. The dresses were delivered promptly. The most touching part this shopping is the fact that they fitted well and none of them had a problem. I am just thankful to Ericdress.

Date of experience: February 23, 2015

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom