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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I bought this pair of shoes from Ericdress.com. The quality of these shoes is great. They have smooth edges which makes it easy to walk in them. The price is totally great. I didn’t expect to get such a pair of stiletto shoes for 50 bucks.
A friend recommended Ericdress as a perfect online shopping site. I saw it worth a try after looking at my friends dress. I therefore ordered a sexy red club dress and I was pleased by the price. It’s very affordable and the speed of delivery is lightening. The dress is very comfortable to wear and fits perfectly.
This white handbag is worth a tale. I got it from Ericdress.com the size is perfect and convenient for any occasion. It has great compartments inside and it comes with a great texture that is quality and durable. It can withstand great weights and is perfect for travelling. The price is very affordable and the delivery service once ordered is great! Yes, based on my experience I would recommend the site; you will never be disappointed!
My handbag was ordered online at Ericdress this site has great and variety of bags that come in different sizes, colors and textures. The price of leather price that will blow your mind. The quality of this handbag was worth a try. I am sure to shop again from the site.
A friend recommended me to visit this site and guess what? I discovered these sexy stilettos. They come in different colors of your choice and have a variety of designs; just sign in to the site and make a choice don’t forget to give your size. I was amazed at how fast my shoes were delivered! They fit comfortably and there are no complications in the ordering process. They offer great services at a fast and cheaper rate. I love this site.
Just ordered my 3rd dress from ericdress.com. (my sweet 16 dress, junior prom dress and now my senior prom dres) Great customer service, so friendly and helpful. I'll always come to ericdress for my dress needs! ”
Placed my order 9th February it is 17th March nothing received, various emails sent last week and received tracking email which does not work! Ordered t-shirts hoping they get here by the summer! Cant comment on garments because I haven't got them yet - only order if you have no deadline for delivery. Its now over 5 weeks since order placed. Customer service poor
The shirt was cheap and the logo was well designed. The material is also soft and quality. Thanks Eric Dress...
Well priced and produced with quality. I loved the T-shirts so much.
For a leather bag with a feminine design I would have expected it to be more expensive. Having got it for 101 bucks was an achievement.
Had done business with Eric Dress for years. I have always been treated greatly. Without hesitation they came out to the door and corrected the issue when any arise. I would use the site again
Easy ordering and they allow special orders so we can more easily try different items.
I have ordered 2 winter jacket for my daughters. When they arrived they did not like because the sizes were to small for medium and small, material was poor, the metal button fell apart and when you take jacket off inner sleeve comes out of the sleeve because it is not attached to sleeve with anything. When I asked abut where to return it they told me to return it to Chine and I had to pay £28 shipping fee. Customer representative suggested that I am better of to resell on e-bay is appalling if you are not happy with goods sell it to somebody else.
Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. We accept refund only after we get the items you returned. Also, I will inform this question to our higher manager. If you have any questions, please feel free to contact us at:service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Ericdress Team
It was the exact dress and size I ordered. I will refer to all my friends. I had ordered a dress for my sister.
This is the first time I've bought anything from ericdress.com and I am extremely happy!
I bought a prom dress for my daughter from ericdress.com.On her prom day she looked amazing, everyone commented what a fabulous dress and where did we purchase. I would highly recommend this site and not hesitate to purchase from them again.
I receive products from Tbdress.com and it's really the best shopping online website!
I'm very satisfied by the quality of products I received, all is similar to the picture of the articles on the website.
Shipping was fast as well, and the service is kind!
Quality of the products, the website, the shipping is similar as website well-known as Asos for exemple!
If you love fashion and to have a lot of choice on a shopping online website, you should visit and buy on Tbdress.com!
The dresses came well packed and on time! Keep up the good work you all! If you are looking for special occasion dresses, this is the place, you won't be disappointed
The full money has been taken out of my account on the 5 feb. But I've only received half the order.
I've tried to be patient, but with no update from Eric Dress. I'm very disappointed with this service. What is the hold- up!
Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations. Anyway, we will try our best to improve our service. The shipping company you chose is slower than others. I believe that you will get your items soon. If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Ericdress Team
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.The reason why you didn't get your package very soon is that the shippment is slower and any way, you will get your items in the end. Please be patient and I've informed your questions to our higher manager. If you have any questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a good day.
Ericdress Team