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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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The jewel neck and the mermaid design of the beautiful evening dress exaggerates my slim figure in a lovely manner. The appliqué sequin gives it a cool look.
My friend had a remarkable look when she wore the wedding dress on her big day because of its tremendous A-line and long sleeves design. I am making this review because I am the one who took her measurements and ordered the dress for her in Ericdress.
Love the way it fits and flows. I bought it in watermelon and everyone loved it. Had to get slight alteration to the waist but other than that is was perfect! Thank you.
Nice! I love your works. I hope you can make me another dress as perfect as the delivery i got yesterday. I made another order from you. Waiting to receive my second dress. Thank you
This is garvage store, I buy very nice high heels for 76.40 Us and eric send a diferent and nating machin ugly shoes... its only for stole!
Yo need great care with this store!
Sorry for my spelling I speak litle english but is very important for mi speak tell yuo how bad this place so you do not steal from you too!
I purchase an item from this website and after a sufficient amount of time for shipping I called twice for a tracking number but never was provided one. So after a month I did a "live chat" asking them to reverse the charges upon learning they never shipped the item at all but interestingly had charged my credit card on the day of my purchase. In the United States that is considered money laundrying... a federal offense! The gal on the live chat begged me to not open a dispute or she would be "punished!" YIKES, what is up with that... but this is China where human rights are not important. They charge your card and then prey on your emotions to not reverse the charges thinking some worker is going to be tortured if you file a dispute. Scary. I would question any high review of this company with suspect... likely written by their family and friends. One consumer website acknowledged this company had fake reviews posted to elevate their rating. Save yourself and delete this website immediately. If you have already made the mistake of ordering and have not seen your merchandise, dispute the charges immediately! Can't wait to see what stupid auto reply to my comment they post now. No need to resolve the dispute just cancel the order!
Dear Ann,
Thanks for your review and we are so sorry for the unpleasant shopping experience happened on you. Your items have been shipped out and our representatives have emailed you, please pay attention to your mail box. If you have any questions, you can also write to service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team
Amazing products at discount prices ~ always have the latest fashion styles at prices you won't find in ANY stores! Quality is outstanding and service is the best!
I was amazed and delighted with my dress which arrived today. Beautiful colour, and modern design.The quality and workmanship is outstanding.It is very comfortable. I Love It.
A very good quality of dresses which is very very appreciable, but there is a little bit of the waist, I'm going to modify it myself. Overall a good shopping experience, thanks tidebuy.
I have done a lot of shopping at Ericdress.com. There clothing is priced very cheap, but is still made of good quality. The jewelry is unique and beautiful, and well made, and also for a cheap price! The quality on the purses is close to that of a purse you would buy from Forever21 or a store at the mall, and yet, also cheaply priced! I have also bought some of their hair accessories and they are better than what I could get at the store, and again for half of what you would pay in a store. The shipping is not ideal, but because I am international, I understand that it takes time for it to be delivered to me. Any questions I have had have been answered in a timely manner and has had the information I needed. I have told so many people about this website and I will continue to do so, and also to shop there. It is one of my absolute favorite sites! Thank you Ericdress!
I Love this dress very much. Fits perfectly. It's my first order from this site. And I will definitely order more. They act and deliver fast.
I Have just received the dress that I had ordered. Its beautiful and well made. It fits my daughter perfectly and is exactly as shown. Your service was excellent and the item arrived on the date you said it would. Will order again soon.
I loved the design and color when I place order, now my dress is here it is exactly the same as your website showed, thank you.
If you are willing to get yourself the best and most fashionable stuff it got to be with EricDress. They have all the good quality dresses, fashionable and the latest. I just got my dress and it looks so gorgeous, I just wanna say thanks to this store and GOOD JOB!
I have the best words for this store. Just yesterday, they delivered my dress on my doorstep. That moment when I saw the dress, I felt so fulfilled and it was like a dream come true. I would rate it at 100% because of the quality of the dress and their first class services. I knew I went for the best and I am proud to be associated with the best fashion store.
In the past days, I was waiting for my kintwear because days are getting hotter and I have to change my dress style. But now I have put on my knitwear, which is really of good quality. Very comfortable wear.
I really like the dress I ordered. Got it on time and it is exactly how I saw it on the site. I would definitely go back and order more from Ericdress
Ordered last September, couple of articles online. Nothing fits, sizing is really off. Ask for reimbursement they asked me to sell it to friends, ask again they told me to give my things away that they would give me a 20$ rebate on my next purchase. I confirmed that I wanted my money back as soon as possible. March came and from a 140.82$ USD they returned 39$ at the end of March! Impossible to get in touch with them and the shipping is made from China. For those who are looking for the shipping address here it is:
Room206,2nd floor, Kaisheng Building A, Helong 1st road 18, Jiahe street, Baiyun district, Guangzhou, China. Postal code：*******
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.We've checked your order and we have refunded you. Please kindly check your account. If you have any questions, you can aslo write to service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team
Extremely helpful and patient online chat service. After sales service is also tops, no problems at all with refunds and other queries. Shipping takes a bit long but I live at the opposite side of the world, so not their fault! :)
I am extremely happy to have bought my dress from ericdress. It did not even take long for them to deliver it to me. The customer care services were very straight to the point and I really felt like I could trust this store.
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review and we are so sorry for the unpleasant shopping experience happened on you.Our representatives have contacted you for your order and please pay attention to your mail box. Also, we will send you the full refund after we we got the items you returned. Hope that you can understand.If you have any questions, you can also write to service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team