On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Kudos to you ericdress. You made it easier for me to buy the dresses. I love their service. Delivery is always on time and the quality of the dresses are worth the price.
I just got the dress, fits amazing! It's more then what I expected. Love how it perfectly fits my body. Shows a lot of class and elegant and i am gonna buy dresses her from now on.
I highly recommend this site to all my friends! Just bought my second dress at this site and I never fails to amaze me. Their derivery, always on point.
Buying the dresses here at tericdress made it so worth my time. I adore how easy it is to process my purchase. I am coming back for more dresses. Thanks a bunch!
I dont always buy dresses online, but this site is definitley worth you time. I got my order deliverd on advance, sooner then I expected. I am Totally digging the dress
I just love the dresses here! I am definitly buying one here everytime I visit. My friends keep telling my to buy from this site. They're always right.
Going to a party tonight wearing the dress from ericdress. I just got it delivered three days ago. I love how fast their service works. They really deserve my humble thanks. Good job ericdress.
Few people has a good eye quality and dealing with lots of stuff everyday, but for us men we can only deal on them one at a time, my girlfriend and i is having a monthsary this tuesday and i want to surprise him with a new look and a new clothes.
Sleeves are good, but roundnecks are better, i was very happy to see a very good high quality yet unique design of round neck sleeve, you see i had one but me and my family transfered to a new home and i don't what happen but i seem to forgot my sleeve.
A friend of mine referred me to this online shopping webstore, i was a bit frustrated because all the other web shopping stores I visited was a lil outdated and has a very poor design, but i was shocked, when I visited ericdress because they have a lot of good selections.
Taking the fashion on the whole new level. A pretty rare design and pair of unique shirt I got form ericdress. I once wore one of this when i was in sophomore year and i look like a $#*!. But this is a different story this is one of my favourite design so far.
Had a great shopping time with ericdress, they are really a nice site to shop. I got the knitwear and I just love it so much. My money is worth for the look and the effect on it into my fashion.
Another shirt for me from ericdress! HEHE I got some good money last week that's why bought the shirt, I am so happy with the discounted price. Thank you so much ericdress.com.
How did ericdress do that bid discount for the high quality dress. I just can not believe they were able to advertised the items so cheap as well. Thank god, I found ericdress.com.
A great friend of mine told me about dresswe and then he showed me her dress, I then visited the site and I I got this shirt. I was convinced by the quality of the materials that were made for the item.
I have had lot of shopping experiences, but I have to speak highly of my favourite site, ericdress.com, which is a best site I have never seen. This shopping gave me a good impression and I will never forget it!
THIS SITE IS TOTALLY SCAMISH. I ORDERED A DRESS AND WHEN I RECEIVED, THE LINING BEADS WERE MISSING FROM THE SHOULDER AND THE CROSS PLEATS WERE NOT IN SAME HEIGHT. ONE WAS GOING UP AND THE OTHER WAS GOING DOWN. WHEN I COMPLAINED AND SEND THEM PICTURES TO PROVE MY ALLEGATIONS THEY DECIDED TO REFUND ME ONLY $10.- WHICH I REFUSED TO ACCEPT BECAUSE THE LANDING COST OF THE DRESS WAS AROUND $120.-. THE COST OF ALTERATION TO THE DRESS LOCALLY IS COSTING ME €100.- AND I WONDER HOW A COMPANY LIKE PAYPAL IS WORKING WITH THESE THIEVES.
I WOULD REQUEST TO ALL BUYERS TO KINDLY REFRAIN FROM BUYING THIS
COMPANY
Based on my personal encounter with the site, I came to a conclusion that: The site has Fantastic artists and craftsmen making affordable fashion designs. Their worksmanship is exceptional, and they'll work with you to design a totally unique fashion piece. Their staff is great and very creative. They source their materials ethically and use high quality fabric. I'd recommend the site to anyone.
The jacket was just what I wanted. Looked great on me when I first tried it. Quality and design were simple but up to the standard and the amount I paid. My hubby loved it too. Sure to shop again from this site.
The site's work was absolutely the best choice for our custom sweet 16 dress, and I would recommend them in a heartbeat. My husband and I visited several stores off-line but were unlucky to get a nice fitting dress for our daughter. The few we found were out of budget and no other designer held a candle to the service, design quality, and experience we got from this site. I appreciate the discount and the help you showered us with.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at service@ericdress.com or reviews@ericdress.com. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at reviews@ericdress.com, I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at reviews@ericdress.com or service@ericdress.com. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:o_lindsey_o@hotmail.co.uk for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at service@ericdress.com or reviews@ericdress.com. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
Dear Veena,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Our representatives have contacted you for your order, please pat attention to your mail box. Also, we accept your return and after we got the items, we will refund you. If you have any questions or constructive suggestions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team