EricDressReviews 1,759

If I could rate this company with 0 stars, i would. I placed an order for 4 different colors of this headband in Februarary. They couldnt even ship 1 of the items until March and the other items they didnt even have in stock, so they couldnt ship them at all. They refunded me for 3 of them, but a month after they "SUPPOSEDLY" shipped the 4th one i still didnt get it. So when i asked them to refund it for me, they ignored the question and now i am having to dispute this with paypal for a refund. This company is not trustworthy. DO NOT WASTE YOUR MONEY with them.

I ordered the cutest heels on 4/6 for my outfit that I'm wearing next weekend 4/27. I paid for expedited shipping so overall I paid almost$100 bucks. Status today 4/21... they haven't shipped, I requested a refund by email which is fckd up, they tried to offer me the shipping of the order and 7usd. What the heck am I going to do with 7 dollars and no shoes. So no I want full refund period and I am not stopping until I see the funds hit my PayPal account which was my method of payment. DON'T WASTE YOUR $ OR TIME. FRAUDS!

Absolutely horrible service. I ordered 2 dresses i saw on their FB ad page. Only one dress arrived which was awful. It looked nothing like the pictures. The dress is meant to be made of ankara, african textile, but it was made of polyester. The colours were completely off. The green was brown and the red was orange. I emailed asking for a full refund, they asked me to email them the pictures of the dress which I did, but the email kept bouncing back. They blocked my email address. I am yet to receive the second dress which they have charged me for. I will be involving my bank. STAY AWAY FROM THIS COMPANY. THEY ARE BASED IN CHINA AND NOT IN THE USA AS THEY CLAIM.

DO NOT ORDER FROM THIS WEBSITE****
I sent this e-mail to the fake e-mail that was sent to my e-mail after ordering a dress off this website:
Hello Eric dress,
I did not receive one of my orders from Eric dress.
The order was placed by... It was placed through Paypal on March 21 at 10:09 pm. I have not gotten a tracking number for it also.
Looking forward to hearing from you as soon as possible. I have received of my orders according to tracking.
Rene'e
I RECEIVED BACK THIS E-MAIL:
550 Mailbox not found
Reason for error: The recipient you are sending does not exist.
Suggestions for improvement: Please confirm the correct email address with your recipient.
DO NOT ORDER FROM THIS WEBSITE! LUCKILY I PAID WITH PAYPAL****
THIS IS SO PHONY! EVEN WHEN I TRIED TO WRITE THIS REVIEW, IT WOULDNT GO THROUGH!

I ordered a pair of shoes early March 30 days later, I'm still waiting for it!

The order's processing started the day after the payment was done and the delivery was supposed to take 10-20 days maximum.

I contacted them several times and they keep telling me to track my order and check with my local post office but the item appears as being stuck at the same export hub for a month now... isn't a convenient excuse for them?

I never had any issues with receiving any order before Eric Dress.

This is by far my worst experience! This is a scam company to avoid! Waste of time and money!

I order a dress from this company and what I got was a GREAT DISAPPOINTMENT. I still don't have a dress. The dress' material was cheap, the plunge chest line was a mesh/sheer mess! The picture of the dress, I wanted was made with thicker material, the plunge neckline was cut out. The size was ridiculously misportionated.
The images you see on their website, are false representations, they send you something they are trying to copyright off of another companies designs.
I open the package and started trying to reach them. They refuse to give me information for my return. They try to stall so your timeline for returns will expire.
I ordered a jumpsuit order #*******, I canceled that order but I have yet to get an email supporting my cancellation. I have emailed, called and texted, but they are ignoring me. They have charged my card for both of them.

#******* order number
I will not be hassled about my return on this. I have followed the return directions and all I'm getting is BS. I expect a full refund. The dress is in the original bag with original tags. My son's wedding is 5/19/19 and since your dress was so disproportionate in size, I am returning it. I have purchased another dress. You will not get away with scamming me. I expect a full refund and a PROMPT resolution of this.

I completed an order with them on March 15th. The orders processing started that day after payment was sent. I heard back from them on March 22nd about an out of stock item. How do you advertise something available when it is out of stock.? I responded back March 23rd stating that this was unacceptable to be hearing that my order hasn't been processed, nor shipped and that one of my items is not in stock after paying. I told them if I couldn't get the rest of my order by March 29th to cancel it. The customer service is very slow in response and they still haven't shipped my order and it's March 26. I'm trying to cancel the whole order now because I needed these items for an event on March 31st. They will not do me any good after that date.

I ordered a large mens jacket, and was sent a jacket that wouldn't fit a 10 year old girl. Their refund policy online says that you need to ship the product back, but insists that you call or email to get the return address. If that doesn't set off alarm bells in your head, it should.

I'm on my 5th round of emails with customer service and they refuse to give me the return address. But they have 1) told me I should have measured my body first because their clothes are designed for "Asian sizes" 2) asked me several times why I wanted to return even though I was very clear in my first email 3) offered an $8 credit if I keep the $100 adult garment that wouldn't fit a child and 4) continually refused to give the return mailing address.

I am not hopeful that this will be resolved. I will be opening a dispute with PayPal, which is my last line of defense against this company.

I have been waiting over a month for my coat I ordered. I have messaged them several times only to get the same messages sent over and over again. Word for word. They have told me everything but how I can talk to someone on the phone and when my package will come. They make me so sick. All I did was donate over 100$ to someones pocket somewhere. I have tried to be patient and I am sick of waiting now. First they told me it would be 4-5 days and it would be shipped and then 2-3 days and then right back to 4-5 days again over the course of a month. This is the worst scam I have ever had to deal with. Never ever buy anything from this place. And why is the better business bureau not shutting this scam down. We need to do some major complaining. People it's time we do something! We didn't donate our money to a charity we bought something and paid it in full. I want my coat or I want my money back. At this point I want anything I can get. And if we can shut this thing down it will be worth ever penny!