DressLinkReviews 476

I have tried everything with these people all they do is give you the run around. I sent them my order number over and over they gave me a tracking number that didn't work, good at saying how sorry they are. I have as for a refund never got it. Ask them to resend my order never did that. More and more lies. Just don't order anything from them. I will never order from them ever again and I will also check and recheck before I ever order again from any one on line. DO NOT CALL ME DEAR!. It has been over A year now. You have not sent my refund. Or my order now. I have moved so I am sure you will use that as a reason to why I never got my order. Or refund now to. I would like to know how much do you pay the others to write a good review for you. Because I find it hard to believe that there orders were so great. Why others were not. I wish I would of seen your bad reviews before I paid for my order do not buy your never see your order. Or your money

I ordered many itmes over this site and whether or not something goes well is pretty much a lucky guess.

However, and this is a HUGE problem: There is no way to have a satisfying solution if something goes wrong.
It IS overseas for most people, so sometimes things will simply get lost on the way. On this occasion, you cannot expect any help from their customer service. No matter how many mails you send, you will get the same standard text with some variations that basically states they definitely sent it so as a conclusion it must definitely have arrived. This is not how shipping from the other side of the world usually works, however. They will refuse to refund you anything, or at least compensate for it.

Basically, if this is how they treat loyal customers, I can only see this company as a massive fraud.

You CAN order on this site if you want to risk losing your money and basically hope everything goes well, but you have to make sure that you use PayPal and alert any problems to them within their 40 days time frame, because as soon as your compensation relies on the dresslink customer service, your order and money will remain lost.

I ORDERED A LOT OF THINGS ESPECIALLY ACCESSORIES AND DRESSES ECT. AND I GOT IN 5 DAYS.
I WOULD RECOMMEND.

First terrible thing: I have purchased about 400$ items from DressLink and on payment they charged me 90$ for shipment.
I have received the items and in first look, I saw several It's was really bad quality and dress were scratched and weren't usable.
After using a bag for one day the bag handle was came out and I can't even return it because they don't care about return shipment fee.
Don't buy anything from this garbage seller. Everything they sale is just a junk.

Never received my order months have gone by. Nobody responds to emails. No phone number. They refused to give refund (or acknowledge me at all) so I had to have my credit card dispute charges. Only way to get reimbursed.

UPDATE: person from Dresslink responded to me here on SiteJabber below, and I have gotten back to her. When she asked for my order number I provided it to her. As expected, ever since I provided her with my order number…complete silence. OH-except for a request from another rep to change my rating because it 'hurt them'. But no addressing my issue as soon as they are provided an actual call to action with a real order number. This is their pattern. Totally expected. This message below she left…all for show. She has not responded to me and will not ever.

Shipment within 3 weeks fastest of all website. Product are okay price are good.

I really love ordering from Dresslink and have placed at least 15 orders over the past year and a half and I usually like 85% of the things I order. Their shipping can be a bit slow, usually around 4 weeks, but it's worth the wait. I do find that there's gonna be some items that may not fit correctly, so I expect that, yet for the prices, it's still worth it. I also read the reviews to check what others say about the sizing and don't expect the items to be exactly like the pic and if in doubt, go a size or two bigger or choose something that looks loose fitting when it's one size fits all. But also, if you are not sure with items like a shirt or top, what I do is I buy the larger size and if it's too big, I run the side seams in with my sewing machine and then I have the perfect size. It's very easy to do. I've also ordered shoes from there and some are true to size and some are a little small, so I give them to friends or my Mum when that happens, but out of the shoes that have been perfect, they are pretty nice shoes and some I wear often, plus they are especially good for the price. And I've also found their bags to be really nice quality. So if you expect that there will be the odd thing that isn't gonna fit and have a sewing machine to run in a side seam when needed, then this site is for you. :)

According to the size i have ordered 4 items, and when i got the items only one is right size and the other three are wring size.
The seller did not solve the problem, just say sorry for that.

I have ordered from Dresslink twice now and I have been very satisfied with the products I have been sent. When I received my first order some of the fabrics used were not the same as in the picture but that did not bother me in the slightest. When they could not send some of the items it would specify why on an order sheet and they did not charge me for those items. =^w^=

I've ordered from this site once and that one time I purchased an order worth of $50. I got all of the things I ordered as in the picture. Like most people said, it smells like a factory but if you laundry it, the smell goes away. The shipping took longer than other sites such as forever 21 and urban outfitters obviously since its from China. It took 2-3 weeks, which for someone who doesn't have much patience (ME) was a very long time LOL. But overall, I had a pretty cool experience with dresslink.

I sincerely love Dresslink. The customer service is amazing, especially if you get a live rep. I've order 5 times so far spending way over what I intend to because the deals are so good: p
I have always gotten my packages, they come usually 25 days after for me and I use the china post service. The quality of the clothing is pretty good my winter jacket that I ordered has held up in the wash machine and dryer and has lasted the winter so far^.^
I have to admit all the bad reviews people are leaving scared me away at first, so I started with something small and now order large amounts. You guys who have lost the packages must be rude to the service or something because i am always polite when something is taking too long and the fix it always within 24h.
Heck, they even gave me a refund for a product I still have because it didn't fit right.
I will always recommend this site to my friends and family ALWAYS because I truly enjoy what they have to offer.
Though I do recommend you wash the clothes right away because of slight smell and residue that makes me itchy (i think it is dust)

I love this store! It has soooo many cheap stuff and they are all in really good quality! If something you all ready bought is out of stock, they'll either refund it back to your card, or put the price of the item (plus shipping) in your DressLink Wallet. That way you have store credit! Their customer service isn't automatic and will actually help you with your questions. This store definately deserves all five stars!

I have ordered from DressLink a couple of times. The first time none of my products came and instead a whole different shipment of products were delivered and although this was inconvenient since one of the items was a gift, it seemed to be an honest mistake and everyone in the customer assistance team were helpful and got it taken care of as soon as they could. I ordered more from the site the second time knowing that I had a flexible time schedule when it came to receiving the items. This time they came quickly, but were completely poor quality. I realize this isn't the highest quality website, but I had one item come in completely lopsided (looked like one half was made in one size and the other side in another) and a dress come in completely unfinished on the top. I was very surprised at the lack of quality and emailed the customer service team right away about the items that had "gone awry". The team replied quickly, but kept telling me things like "clothing will fit everyone differently" and "the clothing won't always fit the descriptions and pictures on the website." It seemed pretty ridiculous to me, and more ridiculous when they refused to offer a refund for the items. I get that the clothing is cheap and not going to be high quality, but I expected a certain level of quality and a level of professionalism that I just did not receive. All in all, I wouldn't recommend business with the site.

I have ordered a total of 15 items in two shipments, totaling around $100 with shipping in there. I've heard many problems with China shipping, so stuck with UPS. I have received every item and they are all generally close to the description/pictures. The material usually is pretty good, but quality control in the stitching is hit or miss, though usually not too bad.
For returns, the customer service was prompt and friendly, but I did not receive a full refund(only 25%) due to shipping costs on returns. They will just tell you to keep the item and not spend the money on shipping it back.
*Forgot to originally mention, the love reviews are most likely true. However, the site will not post any review that is slightly "below average." So everything is rated high because only good ratings pass.

Dresslink is a huge website where you can find what you want! They have so good stuff and i made huge orders and they came in time (it's said 15-25 days so don't blame for what you know). The service is so goo and they reply fast. And to finish the quality is like in cheap stores in my country so I'm really happy about what I pay for. Pay attention to the size, This is all you have to know. Have a lovely day.

This is the wrost online shop ever. First order with missing items without refund.
Second order with a dress cant wear and they asked me to change another zip by myself.