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How would you rate DressHead?
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Canada
1 review
5 helpful votes
Follow Andrea H.
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I have an online store and order from Dresshead all the time, if your customers go by the size charts of individual items, they will fit perfectly. Love, Love love the variety of items. Recently ordered prom dresses for some girls and they love the dresses. I'll attach a picture.

Date of experience: May 22, 2019
South Africa
1 review
0 helpful votes
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Wonderful site
September 2, 2018

It is wonderful site. I found it by accident and tried one pair of shoes from Jamaica.
I must applaud your fast and reliable shipping service and the invoice provided by dresshead support to clear the customs.
Thanks for the great work. I will be back to the site soon for the bags and X-max free item soon.

Date of experience: September 2, 2018
Texas
1 review
2 helpful votes
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So far so good
September 1, 2017

I have ordered a few times from here and I can't complain, I'm not sure if I'm lucky or what after reading all these reviews. I also recommend to a friend who hasn't seemed to have a problem either. Now sizes do run small but I have no problem ordering up a few sizes.

Date of experience: September 1, 2017
North Carolina
3 reviews
1 helpful vote
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My order came, But
August 22, 2017

I realize I have become complacent after dealing with honorable Internet companies. I ordered 10 pieces and received nine. With a silly typed form note saying that PayPal has my refund I even though I did not order or pay through PayPal. Most do fit as i followed each outfit's sizing chart. Do not use your American sizes, as the "S, M, L, XL" are Very different in Asia. None of the dresses or shirts have content labels or laundering instructions so i will probably have to hand wash the synthetic stretchy fabric that has a distinct costume quality. The colors and patterns matched their internet pictures. Even if i do not recieve a refund for the missing dress - I feel like I did okay overall. I am but waiting for email response from "customer service". Buyer Beware and please read the fine print on the dresshead site because everything listed happened.

Date of experience: August 22, 2017
Massachusetts
1 review
6 helpful votes
Follow Sheena H.
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This site is so misleading. The clothes they advertise is not the clothes they send you! Be ware... stay away. Unlike most online clothing stores if you want to return an item you have to pay return shipping to HONGKONG. Who tf is doing that? I will never buy from this site again and recommend no one else do so either.

Date of experience: August 21, 2017
Arizona
1 review
0 helpful votes
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The site is set up with a variety of different shopping avenues, I love the fact if there is new items unlike other sites I have shopped on. You can hit new and get all new beautiful l things in each department before browsing's or shopping. If you are looking for items, you can find them quickly. All the buttons help you. DressHead is way consumer can shop and buy quickie and not so much money. I love my shirt I have three all look beautiful. I love the gray shirt with attaching shirt underneath, my bracelets with charms all color bands.

Date of experience: October 22, 2017
Arkansas
1 review
3 helpful votes
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I purchased 2 things from this site. It took almost a month to get it. When I received my items they looked nothing like the picture. The items were not true to size and we're much smaller. They are more suitable for asian ladies. I wanted a refund and to my surprise, there is no way to return the items or an address to return them to. I expressed through the email contact they provided that I was dissatisfied and wanted a refund. I got no response and lost my money.

Date of experience: May 18, 2017
Texas
1 review
11 helpful votes
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Phony good posts
August 25, 2020

I have no doubt that any good posts for DressHead are by themselves or family and friends trying to help them scam customers. It has been three weeks and five emails later and no word from them, of course there isn't a phone number to be found. The address is a phony and BBB has an investigation. It sucks that because of theives like this I have to waste my time researching stuff like this before ordering.
Do not order, you will be ripped off.

Date of experience: August 25, 2020
Illinois
1 review
2 helpful votes
Follow H S.
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I should have known for the price, that the quality would be less than desirable. The dress I received was just about see-through. I tried to initiate a return, no response. It took another email to get a very abrupt message stating that I would have to pay shipping to CHINA. Shipping costs from the US to China would cost me more than the dress itself. I had to get paypal involved as they would no longer work with me.

Date of experience: October 6, 2018
North Carolina
1 review
5 helpful votes
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Horrible! Clothes fit awful and very cheap. Then if you try to return them no one gets back to you. Will never order from them EVER! Oh and takes forever to deliver. STAY AWAY from this company unless you want to lose money. Very very very unhappy with products and service.

Date of experience: July 9, 2018
California
1 review
1 helpful vote
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Happily surprised.
December 24, 2018

The dresses I ordered came within 2 weeks. The dresses were as expected for the price. Some were actually better than anticipated. They'll require a bit of altering. But will definitely be beautiful for the occasions.

Date of experience: December 22, 2018
North Carolina
3 reviews
13 helpful votes
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I have written several reviews within the last couple of months based on my experience with this company. They are still sending out items that are not what you order. I am still finding more victims from purchasing online with this company. I have been fighting against all of these misleading sites and I finally got refunded after dealing with this ordeal since April of this year. Please write your complaints to the FTC and the BBB because this site will continue taking money from customers. I am always reading reviews to see where these companies sit in ratings. Please read reviews before ordering from odd companies online. I know that if the prices are too cheap for clorhing than it's too good to be true. I am strongly advising everyone to do the research before spending your money. It can be a nightmare trying to get a refund from these companies.

Date of experience: May 31, 2017
West Virginia
1 review
0 helpful votes
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Cheap made boots.
February 25, 2020

I ordered a pair of boots for 25.00. Wore them one week and they started coming apart. The sole came off of the bottom of both boots. I had not even worn them in the snow or even gotten them wet yet! I'M LIVID!

Date of experience: February 25, 2020
California
1 review
1 helpful vote
Follow K V.
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I was worried from the reviews I read. I was pleasantly surprised that my order was delivered in 10 business days exactly. Everything fit and was as good of quality as any major department store. I think the key is to measure yourself and refer to the "size chart". I also received notifications of my of tracking by email throughout the process. I am so pleased with every item!

Date of experience: May 23, 2017
Nevada
1 review
0 helpful votes
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Well, Dresshead did it again. I was looking for cute clothes to take with me for my epic trip to Maui and the delivered 6 items wicked FAST, the right size, just like the photos, great quality and cute, Cute, CUTE! I can't thank them enough for never disappointing. The prices are amazing and the speed of delivery coming from China never ceases to amaze me. You have a loyal customer. You NEVER let me down!

Date of experience: November 1, 2019
Canada
1 review
5 helpful votes
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The only good thing about the pieces I ordered is that were delivered quite quickly, I was very excited to open the packages, then gravely disappointed WTF?! The quality is absolute garbage and resembles nothing like the photos from the materials to the actual shape and design. Save your time and money, don't show here.

Date of experience: August 12, 2018
Utah
2 reviews
10 helpful votes
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The first order I sent was for two dresses, they were both supposed to be my size, but when they came they were way to small, and they wouldn't return them without me paying shipping to china... then I gave them a second chance and when I got my order they sent the wrong items and never would return my emails. They are thieves and dishonest.

Date of experience: April 4, 2020
California
1 review
6 helpful votes
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I bought 5 peices of clothing for cheap price in February 2017. Size is not what they say they are and not the actual item shown. I tried many different occassions to ask for an address to return all items before the 30 days. No actual address for return. Sent many emails requesting my money back. The only way of contact is via email. After my 4th email never got a response back. Still have items in package. Called my bank, they are still investigating. Trying to get my money back. Worse customer support with DRESSHEAD... F rating. Never ever buy from this site.

Date of experience: June 8, 2017
Oregon
1 review
2 helpful votes
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Rip off!
October 13, 2019

I spent171$89$products&3.99$ products items shipping. When I inquiry into shipping cost from there address in California to mine in portland oregon it was 18$for a 4 day delivery! Sweater dresses of cotton and lyerax were not as described! Took 14 days to receive tracking number then 10 days more to receive sub quality clothing and disappointment. A waist of money. Time.

Date of experience: October 13, 2019
Pakistan
1 review
1 helpful vote
Follow paulina j.
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I love dresshead. I have been buying dresses in dresshead for years I have never had once failed. Supreme quality clothes, right size and fast delivery! You can wear different clothes than other people with such a low price and quality. I definitely recommend dresshead.com to every one!

Date of experience: March 2, 2019

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65