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How would you rate DressHead?
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South Carolina
1 review
0 helpful votes
Follow tera c.
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I have never had any problems with DressHead and I have shopped with them 5 times without any problems. Their website is easy to use. They thoroughly understand who their target audience is; (young adults) and always include black models in their images and advertisements which is always refreshing to see. I love you Dresshead. :)

Date of experience: October 19, 2018
Massachusetts
1 review
0 helpful votes
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Where's my order!
March 31, 2023

I ordered around the 15th of March here it is April 1st and no reply back I emailed them three times and no reply or nothing I'm not letting them take advantage of me I will be reporting this to the BBB! Facts!

Date of experience: March 31, 2023
Virginia
1 review
1 helpful vote
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I have ordered three times and the third was the last. They mess my order up or don't send it I have to email them three weeks later after I have paid for it.

I'm done with them it's not that good and cheap for me to give them money.

Date of experience: May 4, 2019
California
1 review
2 helpful votes
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My review is on dressshelike. Not dresshead

I ordered 6 pieces of clothing from this shop. It took almost a month for delivery. Comes from China. Prior to me purchasing, I asked if any of the items did not fit or were not as described on website were returnable for exchange or cash back. The answer was yes absolutely!

Well... I received my order FINALLY! And the clothing is not what it shows on the site. The colors are totally different. The quality of the clothing is poor and super thin. And the sizing is incredibly off. I ordered size small and the actual size is about XL! I tried reaching out asking for a return label. I finally received a response stating that it's not their fault if my computer monitor doesn't show or display the images correctly! Unreal! Save your money DO NOT ORDER FROM THIS COMPANY. They also have BohoChic which is the owner by the same company! Explore all your options. I just lost 150.00!

Date of experience: June 27, 2019
Tennessee
1 review
2 helpful votes
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Scam
November 19, 2019

I order two pairs of boots and it has been almost two months and still have not recieved my order. Everytime i email this lucia person she don't address my concerns won't answer my questions besides giving me a tracking number that don't work. Complete scam don't order from these scam artists.

Date of experience: November 19, 2019
Pakistan
1 review
0 helpful votes
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I am really happy with the products from dresshead.com. I
Order first time and find it interesting. Last day I receive my denim shirt
Which is very very comfortable and fit
To my body. I am very satisfied and will come back soon.

Date of experience: October 16, 2018
Idaho
1 review
1 helpful vote
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So disappointed about my order. I asked for 4 dresses that in their pictures were totally different that I received it. I asked for my refund and they said I have to send them back to Hong Kong and pay for the shipping cost. I lost $56.00 for nothing!

Date of experience: May 11, 2017
Wisconsin
1 review
1 helpful vote
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This is a good place to order from and Id love to share with others
Dresshead website has so many options and nice style! I received my order in a reasonable amount of time. I haven't had any problems with them. This is a great place to order online!

Date of experience: June 6, 2017
Michigan
1 review
0 helpful votes
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Great deals
May 7, 2019

I ordered 15 items in my first order and got them all in a good time frame. I love all of them and they fit great. The few swim suits were a bit small. I contacted them and they worked with me to get me what i needed. Love it. Thanks

Date of experience: May 7, 2019
Michigan
1 review
3 helpful votes
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Not to impressed firstime ordering an wouldn't you know that I didn't yet have my tracking #... 8 day after an mind you it said delivery 8-12 days well its now been a month. They said the boots I ordered were being custom made me the 8th day ok cool. But you should specify in the description. Nope they tell you when u ask. An still no tracking # A MONTH LATER...

Date of experience: May 10, 2019
North Carolina
1 review
3 helpful votes
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No star 0
July 9, 2019

Very bad
Warning! Warning! This is a scam. Very bad very bad. I received wrong and cheap dress for trash. They say that accept returns. It is false. They dont have any phone number either. They don't unless you pay an extravagant sum for postage to Hong Kong. Do not buy!

Date of experience: July 9, 2019
Michigan
2 reviews
1 helpful vote
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Good so far
October 23, 2017

Ive only bought jewelry till my last order. That has not come yet but everything has been as stated. They advised earing with a necklace and did not send them i contacted customer service they sent them in my next order. I was very sceptical because if all the reviews i read but i enjoy shopping on the site just wish they had more pluse size clothing i could try and got in jewelry more often.

Date of experience: October 23, 2017
GB
1 review
0 helpful votes
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Great value!
March 27, 2022

I think the negativity about this co. Is misplaced, I regularly order from Dresshead and have nil complaints.
I am a cross-dresser and prefer this co. To any other for value.

Date of experience: March 27, 2022
Minnesota
1 review
5 helpful votes
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I ordered a couple of dresses from this company. When I received them, the material was incredibly cheap and not well made. The sizing is way off. It wasn't even close to what I ordered. I've emailed them multiple times and have not heard a response. All I want is my money back! DON'T, I REPEAT DON'T order anything from this company. I wish I had known ahead of time how awful the customer service and the merchandise is.

Date of experience: January 28, 2020
Texas
1 review
2 helpful votes
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No response
January 25, 2024

Ordered shoes from this company, what I received was way to small.Tried to contact about refund or exchange,no respond.
Only way to contact them is by email.

Date of experience: January 25, 2024
Pennsylvania
2 reviews
0 helpful votes
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Worst company ever, is like buying at a non good quality dollar tree store, because the actual dollar tree stores have good products better quality. Don't trust this people they are the worst!

Date of experience: August 4, 2022
Ohio
1 review
1 helpful vote
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Fantastic!
February 3, 2018

I had a lot of great experience with dresshead. I have ordered many there many times before and i've never had problems with the website.
It's a great service and fast delivery!
So I would definitely recommend Dresshead.com

Date of experience: February 2, 2018
Oregon
1 review
0 helpful votes
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Recommend
June 27, 2018

I ordered dresses, shoes and purses. I collected my package in then evening after back from work.
I love all of the stuffs i ordered and i will order more items during the week. I will recommend persons to shop.

Date of experience: June 26, 2018
Wisconsin
1 review
3 helpful votes
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Prices are decent, but they get you on the shipping. $4.00 EACH ITEM. I ordered 4 dresses for my petite 14 year old girl. Shipping was $16.00 and took about 12 days. It doesn't tell you that it comes from Hong Kong. When I received the items, the sizes were way off and I wanted to return 3 of them. The site says Free Returns Unlimited. I emailed them immediately and got a response from Lucia that asked (in broken English) why I wanted to return them. I told her they did not fit. She told me I would have to pay shipping to return the items to Hong Kong. It does not tell you that on the website, it says FREE returns unlimited! LIARS! I have emailed 4 times and they will not respond. Even when I told them I would pay to ship back to Hong Kong, they just ignore my emails. I have just given up. I got scammed. Please save yourself the trouble and DO NOT ORDER FROM THIS SITE.

Date of experience: May 4, 2018
Texas
1 review
5 helpful votes
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Poor Customer service
March 16, 2020

I ordered but after a month I emailed to say I never got my order. Their response was it was shipped and received. My response was, "not by me" and I live alone. Their response was, it was shipped and there's nothing we can do. What poor service. I guess they think I'm a liar. I've never been treated so nonchalant. No apology. No nothing. I just gave away money.

Date of experience: March 16, 2020

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65