Order bridesmaid dresses waited about 3weeks longer than estimated delivery date. Then when they final came in it wasn't nothing close to what we ordered it was closer to a shirt than a dress. If you order from here don't expect to get what your ordering.
David
The material is so cheap, the size of the clothing is not what it is, and the smell of the clothing is like gas, they give free things to get you to go back, even tho you pay shipping for each item. Please keep away from their website its better for you boohoo is way better.
I ordered 14 days ago. Still never got my package.
Spent $31 (due to how out rageous the shipping fees are)
I also never got a tracking number as my email from this site said i would.
I don't see myself ever ordering from this site again.
Ok. I'm a plus sized woman I thought i would do good by ordering a size up just in case the dress i purchased ran small.so I ordered a plus size 4XL when I received this dress it looked as if it may size a misses medium or large. Plus the material was very poor in quality and the stiching of the dress was sewn poorly as well. I'm so disappointed its hard finding nice clothing for plus sized women thought i found an affordable site i could shop on. Never again
You order a fancy, cute and beautifully made dress for $18. You pay $10 shipping.
And then you receive a poorly handmade and out of order pieces of clothes, you can't call it a dress. I ordered and xl but received like 5xl.
And then you regret wasting your money and time.
I just love everything about DressHead. Too bad that I have to go to Antwerp for the nearest store, but buying online is also not that big of an issue. Site is well organized, I definitely recommend DressHead to anyone who just love being well dressed!
I decided I would check out the website. The selections were never ending. The photos were outstanding. Nothing looked cheep. When I decided to buy a couple of things I made sure that I looked at the sizing of each item before I bought it. I bought a one piece swimsuit and a long boho style dress. The swimsuit was not lined. You could see right through it. The dress (let me remind you, I did look at sizing) wouldn't have fit the smallest sized listed. Trying to get a hold of someone in customer service is a challenge. You have to email them and wait a day (due to the time change). They were as friendly as they could be. Except the website says free returns and they told me I had to pay for the return. The only would offer me a free dress IF I bought 2 dresses. The good new, not too much of a waste of money. Oh, and quality wise, I wouldn't go near the site. Clothing looks super cheap in person. They spent all the money they robbed me to hire a really good photographer.
Filed fraud charges, they never ship and no phone to contact them. FedEx said they printed label and never shipped after 8 days after it printed. Still nothing but they took money right away. I asked if clothes are in US sizes and they wouldn't respond. I wouldn't buy from them.
I was looking for maxi dresses for summer online and found Dresshead. I was shocked to see reasonable prices and great looking merchandise. Although my order got lost, they re-issued my dresses and I got them fairly quick. Great quality, great customer service experience.
You think you are getting clothing that you have seen on other boutique websites, but that is false advertisement. I fell pray to the scam and received a shipment of cheap clothing that I wouldn't even wear around the house. Not to mention, you have to pay a fortune to have it shipped to you, which won't be refunded. Most of the clothing was see through.
If you really want a reliable review of DressHead, and this is an opinion of a dissatisfied customer. I recently ordered a bathing suit from this website and before I ordered it, I read the shipping info and it said free shipping and returns. I recently got it in the mail and tried it on. You could see through the bathing suit, which keep in mind was a tan golden color. If you order from here dont expect to get good quality. Their shipping time was a good amount but the material was dispicable. And also when I emailed them, they didnt even have correct grammar or English. They were also very snobby with me. Please save your time and your money and go buy real clothes from a local store.
I want to know when my other 2 items are coming! Item # ******* and item # ******* i recieved my 1 item am waiting on 2 more my whole order of 3 is *******. I have not received an update. Please Respond!
I ordered a dress and pants from them and even paid the extra 7 dollars for 1-2 day shipping. Its been a week and a half since I ordered and my package still isnt here. They sent a email saying 8-12 days IT WOULD COME! I am so mad. They haven't emailed me back since i flipped on them.
Dress Head - Placed an order last year with Dress Head and after it finally came - they wouldn't accept my returns. No one at Dresshead would never send me the return address and when I sent it to the address on the box, it was returned to me again. I worked with my credit card company to get it cleared off but Dress Head said they never got the merchandise back... but they would never take it back... really?
Avoid them -- they are a scam.
I ordered 3 dresses, two were correct the 3rd was a duplicate of one of the dresses but in a different size. I contacted Dress head and was told it was the correct dress for the size I ordered even though the style was completely different from the order I placed. I requested a refund as they would not admit it was an error and was told I have to pay shipping back also. This would cost more than the dress itself. I will NEVER order from them again and encourage everyone not to either! VERY poor customer service! Only order if you wish to get whatever they want to send you.
Top quality products and great services rendered.
I placed order for shoes and bags. Both of them received successfully but in 2 separately package.
Dresshead support email me when they shipped the bag at first and explained the reason why they are 2 different package.
They sent the 2 tracking number and 2 tracking website: www.yuntrack.com and www.fedex.com.
Thanks a lot for these information, so we received the packge in time and I love the shoes and bags much.
I purchase a dress 2 sizes larger just in case it ran small and the dress was 3 sizes too small. Their wasn't a sizing tag inside of the dress either. They just send you any size. The material was cheap and the dress was poorly constructed and didn't look anything like the picture. The sandals I purchased in a size nine ran ridiculously small also. Will not order from them again. TRASH MERCHANDISE!
I order from this company and the clothes came ripped. Also I order a 3x but when they arrive they looked like a large. I advise everyone please don't use this site. Its a fraud and a scam. Then you can't call them because its no number. This is a garbage base company that scamming people out of their money.
I ordered a dress from them. Got a dress that looked similar but it was completely different than the picture of the dress and description of the dress. I contacted them. They told me that the picture and real dress were different. WELL DUH! They then said I would be receiving a refund. Ive contacted them every other day with the question of how and when will I receive my refund. Havent heard anything since. They definitely will take your money and run. Dont buy from dresshead.com.
I have ordered from this company3 times all three times I have been disappointed. I have received products that do not work, missing items, wrong item sent. They are terrible about correcting there mistakes and have refused to send a the right product I initially ordered. They send out whatever and tell you they will not correct any mistakes. They have stolen from me more than once and they force you to reorder when you need a correction for the previous order and on top the products are junk! Its a waist of time and money. I have never seen such a bad business.
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email support@dresshead.com for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.