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How would you rate DressHead?
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Maine
4 reviews
4 helpful votes
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Order bridesmaid dresses waited about 3weeks longer than estimated delivery date. Then when they final came in it wasn't nothing close to what we ordered it was closer to a shirt than a dress. If you order from here don't expect to get what your ordering.
David

Date of experience: April 21, 2017
New York
1 review
2 helpful votes
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The material is so cheap, the size of the clothing is not what it is, and the smell of the clothing is like gas, they give free things to get you to go back, even tho you pay shipping for each item. Please keep away from their website its better for you boohoo is way better.

Date of experience: October 30, 2017
Ohio
1 review
7 helpful votes
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Sketchy
June 21, 2017

I ordered 14 days ago. Still never got my package.
Spent $31 (due to how out rageous the shipping fees are)
I also never got a tracking number as my email from this site said i would.
I don't see myself ever ordering from this site again.

Date of experience: June 21, 2017
Tennessee
1 review
2 helpful votes
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Horrible
May 24, 2017

Ok. I'm a plus sized woman I thought i would do good by ordering a size up just in case the dress i purchased ran small.so I ordered a plus size 4XL when I received this dress it looked as if it may size a misses medium or large. Plus the material was very poor in quality and the stiching of the dress was sewn poorly as well. I'm so disappointed its hard finding nice clothing for plus sized women thought i found an affordable site i could shop on. Never again

Date of experience: May 24, 2017
New York
1 review
5 helpful votes
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Everything is fake here.
January 17, 2020

You order a fancy, cute and beautifully made dress for $18. You pay $10 shipping.
And then you receive a poorly handmade and out of order pieces of clothes, you can't call it a dress. I ordered and xl but received like 5xl.
And then you regret wasting your money and time.

Date of experience: January 17, 2020
Colorado
1 review
0 helpful votes
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Love!
June 1, 2017

I just love everything about DressHead. Too bad that I have to go to Antwerp for the nearest store, but buying online is also not that big of an issue. Site is well organized, I definitely recommend DressHead to anyone who just love being well dressed!

Date of experience: May 31, 2017
Ohio
2 reviews
5 helpful votes
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I decided I would check out the website. The selections were never ending. The photos were outstanding. Nothing looked cheep. When I decided to buy a couple of things I made sure that I looked at the sizing of each item before I bought it. I bought a one piece swimsuit and a long boho style dress. The swimsuit was not lined. You could see right through it. The dress (let me remind you, I did look at sizing) wouldn't have fit the smallest sized listed. Trying to get a hold of someone in customer service is a challenge. You have to email them and wait a day (due to the time change). They were as friendly as they could be. Except the website says free returns and they told me I had to pay for the return. The only would offer me a free dress IF I bought 2 dresses. The good new, not too much of a waste of money. Oh, and quality wise, I wouldn't go near the site. Clothing looks super cheap in person. They spent all the money they robbed me to hire a really good photographer.

Date of experience: June 30, 2017
Florida
1 review
1 helpful vote
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Filed fraud charges, they never ship and no phone to contact them. FedEx said they printed label and never shipped after 8 days after it printed. Still nothing but they took money right away. I asked if clothes are in US sizes and they wouldn't respond. I wouldn't buy from them.

Date of experience: August 20, 2018
Michigan
1 review
0 helpful votes
Follow Jacqueline Y.
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I was looking for maxi dresses for summer online and found Dresshead. I was shocked to see reasonable prices and great looking merchandise. Although my order got lost, they re-issued my dresses and I got them fairly quick. Great quality, great customer service experience.

Date of experience: May 24, 2021
New York
1 review
5 helpful votes
Follow chris m.
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You think you are getting clothing that you have seen on other boutique websites, but that is false advertisement. I fell pray to the scam and received a shipment of cheap clothing that I wouldn't even wear around the house. Not to mention, you have to pay a fortune to have it shipped to you, which won't be refunded. Most of the clothing was see through.

Date of experience: June 9, 2019
Michigan
1 review
1 helpful vote
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If you really want a reliable review of DressHead, and this is an opinion of a dissatisfied customer. I recently ordered a bathing suit from this website and before I ordered it, I read the shipping info and it said free shipping and returns. I recently got it in the mail and tried it on. You could see through the bathing suit, which keep in mind was a tan golden color. If you order from here dont expect to get good quality. Their shipping time was a good amount but the material was dispicable. And also when I emailed them, they didnt even have correct grammar or English. They were also very snobby with me. Please save your time and your money and go buy real clothes from a local store.

Date of experience: December 30, 2017
New York
1 review
4 helpful votes
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I want to know when my other 2 items are coming! Item # ******* and item # ******* i recieved my 1 item am waiting on 2 more my whole order of 3 is *******. I have not received an update. Please Respond!

Date of experience: May 31, 2017
Connecticut
1 review
0 helpful votes
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TERRIBLE
September 22, 2018

I ordered a dress and pants from them and even paid the extra 7 dollars for 1-2 day shipping. Its been a week and a half since I ordered and my package still isnt here. They sent a email saying 8-12 days IT WOULD COME! I am so mad. They haven't emailed me back since i flipped on them.

Date of experience: September 22, 2018
Israel
1 review
1 helpful vote
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Dress Head - Placed an order last year with Dress Head and after it finally came - they wouldn't accept my returns. No one at Dresshead would never send me the return address and when I sent it to the address on the box, it was returned to me again. I worked with my credit card company to get it cleared off but Dress Head said they never got the merchandise back... but they would never take it back... really?
Avoid them -- they are a scam.

Date of experience: October 6, 2018
Nebraska
1 review
2 helpful votes
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Terrible
August 11, 2020

I ordered 3 dresses, two were correct the 3rd was a duplicate of one of the dresses but in a different size. I contacted Dress head and was told it was the correct dress for the size I ordered even though the style was completely different from the order I placed. I requested a refund as they would not admit it was an error and was told I have to pay shipping back also. This would cost more than the dress itself. I will NEVER order from them again and encourage everyone not to either! VERY poor customer service! Only order if you wish to get whatever they want to send you.

Date of experience: August 11, 2020
New Jersey
1 review
0 helpful votes
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Awesome website
September 10, 2018

Top quality products and great services rendered.
I placed order for shoes and bags. Both of them received successfully but in 2 separately package.
Dresshead support email me when they shipped the bag at first and explained the reason why they are 2 different package.
They sent the 2 tracking number and 2 tracking website: www.yuntrack.com and www.fedex.com.
Thanks a lot for these information, so we received the packge in time and I love the shoes and bags much.

Date of experience: September 10, 2018
Georgia
1 review
1 helpful vote
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SCAM SCAM SCAM
August 4, 2020

I purchase a dress 2 sizes larger just in case it ran small and the dress was 3 sizes too small. Their wasn't a sizing tag inside of the dress either. They just send you any size. The material was cheap and the dress was poorly constructed and didn't look anything like the picture. The sandals I purchased in a size nine ran ridiculously small also. Will not order from them again. TRASH MERCHANDISE!

Date of experience: August 4, 2020
Mississippi
1 review
1 helpful vote
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A peice of garbage
August 12, 2017

I order from this company and the clothes came ripped. Also I order a 3x but when they arrive they looked like a large. I advise everyone please don't use this site. Its a fraud and a scam. Then you can't call them because its no number. This is a garbage base company that scamming people out of their money.

Date of experience: August 12, 2017
Utah
1 review
8 helpful votes
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I ordered a dress from them. Got a dress that looked similar but it was completely different than the picture of the dress and description of the dress. I contacted them. They told me that the picture and real dress were different. WELL DUH! They then said I would be receiving a refund. Ive contacted them every other day with the question of how and when will I receive my refund. Havent heard anything since. They definitely will take your money and run. Dont buy from dresshead.com.

Date of experience: January 31, 2018
Louisiana
1 review
3 helpful votes
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I have ordered from this company3 times all three times I have been disappointed. I have received products that do not work, missing items, wrong item sent. They are terrible about correcting there mistakes and have refused to send a the right product I initially ordered. They send out whatever and tell you they will not correct any mistakes. They have stolen from me more than once and they force you to reorder when you need a correction for the previous order and on top the products are junk! Its a waist of time and money. I have never seen such a bad business.

Date of experience: December 2, 2017

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65