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How would you rate DressHead?
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Tennessee
1 review
0 helpful votes
Follow Helen T.
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Their products look great online, but are CHEAP JUNK when you finally get them! Their 100% satisfaction, free returns is a LAUGH because they do NOT offer free returns. I ordered some nice looking sandals from an online ad. When I did finally get them, OMGoodness were they awful. They didn't fit, strap didn't hold my heel on the sandal and a piece had already broken off and was rattling around in the wrapping. Cheap plastic stuff, with poor stitching. My request for return shipping information only got a response that their warehouse was in Hong Kong and I had to pay return shipping. I contacted PayPal, but they got same response and were unable to help me. I'm not kidding…. THIS COMPANY IS A RIPOFF!

Date of experience: August 22, 2021
Texas
1 review
0 helpful votes
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GOOD
July 13, 2017

I mixed up with my mailing address and billing address.
Thanks very much for their confirmation email.
So I asked their customer service changed it in time.
I'm excited to receive my dress!

Date of experience: July 12, 2017
Florida
1 review
1 helpful vote
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Here's my proof bul$#*! bul$#*! none of that s*** works all of this fake look one I order and still ain't got it on this date 9 3 19 bul$#*! $#*! head company

Date of experience: August 31, 2019
Wisconsin
4 reviews
4 helpful votes
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Happy
June 22, 2020

I have had issues with shipping but I emailed this company and received my orders. I love their stuff. Some more well made than others but for the price. Yes I like them

Date of experience: June 21, 2020
New York
2 reviews
2 helpful votes
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Fraudulent company
August 22, 2019

If I could give then a rating of 0 I would. Ordered 2 pairs of shoes and the sizing is too big their sizing chart is incorrect and they are the cheapest cardboard type of shoes. I was told if I wanted to return them I would have to pay shipping to send them to Hongkong. Yet their shipping label on my package says Monroe Township, New Jersey USA. How do I get my money back? I guess i will stick with WISH, DRESS LILY and AMAZON from now on

Date of experience: August 22, 2019
Texas
1 review
7 helpful votes
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SCAM! SCAM!
July 8, 2020

This is the WORST site for shopping, on a scale of 1-5 with 1 being the lowest, I give the a negative 1 and zero star. They do not honor their Return Policy, The quality of fabric is disgusting. I will NEVER EVER order from this site again, my first and last. I reported them to Better Business Bureau, this strictly a SCAM company. Save yourself from a headache and do not order from them.

Date of experience: July 8, 2020
Florida
1 review
2 helpful votes
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Toooooo Smallllllll
August 19, 2017

So So. I just received my bathing suits. Only 1 fits. Im a size 14. They were more like a size 4. They. Offered me a deal on my next order. The reply back was fast. Hopefully it's free shipping

Date of experience: August 19, 2017
California
1 review
1 helpful vote
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I was shocked
December 30, 2017

I'm not a rich person so I'm constantly looking for deals online. As a busy mom of 3 with a full time job, I try my best to do things as fast, convenient, and inexpensive as possible. I stumbled on this website DressHead. I was shocked how good prices are. I can already tell goods are being produced overseas and transit time will take at least 3-4 weeks. So I bought about $100 worth of product including shipping. Then after purchasing product I decided to look for reviews on DressHead. Upon reading review after review, I was nervous and regretful that I just wasted my money and will not receive all the items I purchased. After 3 weeks of waiting for my package, I timed it perfectly enough that I received my products before Christmas, I got exactly what I bought along with free promotional items. Yes, people are right about the quality of product. What do you expect with the money you pay for? Sizing is perfect for me since I am an Asian girl. If I were to buy a dress for my 17 year old niece who is 5'9 weighing about 180 lbs, then I would get a size or 2 bigger than her actual size. Overall, I am a SATISFIED customer and NO I don't work for DressHead. I'm a very happy customer and I will purchase more items from this site. Remember that this site is overseas so it will take a lot longer than usual for your package to arrive and their models aren't exactly how a normal American girl look like so think twice about sizing. Hope this helps :)

Date of experience: December 29, 2017
Florida
2 reviews
0 helpful votes
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Very good deals
October 19, 2017

I need to know if you give credit I would like to order some Africa Attire Dresses and some more of your clothing I am new at this store I got it off the internet. Please send me back a message where you give credit Thank you Mary Meki

Date of experience: October 18, 2017
Canada
1 review
6 helpful votes
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THIEVES
July 11, 2018

I tried ordering a dress and their website said i needed to complete my transaction, after I'd already gone through PayPal. THEN they charged me 4 TIMES and withdrew from my bank account 4 TIMES. Then, there is NO way to get in a hold of this company to get a refund. They just took my money and I NEVER received my order and STILL NO REFUND. THE WORST COMPANY EVER. They're a bunch of lying thieves. PayPal is issuing a complaint against this company. DO NOT BUY.

Date of experience: July 11, 2018
Kansas
1 review
3 helpful votes
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Wouldn't Recommend!
November 23, 2017

Ordered a couple items from Dresshead, I never got my clothes and they will not reply to me or give me my money back for these items. After I asked for my money back for these items that i never got, they ignored me. DO NOT GO HERE!

Date of experience: November 23, 2017
Texas
1 review
4 helpful votes
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Fake
September 10, 2020

Ordered but just like 13 dollars worth to see if it was real and guess what never got my order so theres your answer I'm so glad I didnt spend more money and get my Hope's up just like my mom says if it seems to good to be true guess what it usually is they emailed me about my order I told them I never got it and they were rude about it told me if I wasnt going to buy anything I didnt need to contact them pretty much so there you go I really wish it was a legit site cause I loved there clothes and stuff and especially the prices!

Date of experience: September 10, 2020
Florida
1 review
1 helpful vote
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HORRRRRRRIBLE, the clothing are literally made by 5 year olds. They steal beautiful pictures from other sites and have their children make a duplicate of it, stitch it by hand and send it to you. I'm so serious. The material, design, stitching, nor color of the item that you order is what you will get not to mention size. If you are a small order XXL no matter what the measurements say if you are larger than a small DON'T BOTHER ORDERING... Nothing will fit...

Date of experience: May 13, 2017
Florida
1 review
1 helpful vote
Follow Debra J.
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Ordered online., everything came perfect. I received in the days said on the website.
Couldn't be happier. I'd love to shop here again, Love Dresshead.!

Date of experience: June 9, 2017
California
2 reviews
1 helpful vote
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Shoes didn't last
May 10, 2019

I got my sister shoes and they didn't last long because the back of the shoe ripped and i got a pair of heals for me and worry since one of the heels are not even.

Date of experience: May 10, 2019
Louisiana
1 review
2 helpful votes
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Horrible!
August 8, 2020

I've made an order five months ago. They've taken my money. They do not respond. I email them and mail bounces back. They took $55.00 and I believe I've been scammed

Date of experience: August 8, 2020
New Hampshire
1 review
1 helpful vote
Follow Kimetha G.
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Delivery was a head of schedule and all my items shipped.
I love the items I purchased. I am wearing some of my items to
Work to show my friends. Prices are fantastic!

Date of experience: January 30, 2021
Texas
1 review
8 helpful votes
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The Worst
May 30, 2017

DO NOT I repeat DO NOT ORDER FROM THAT SITE. The quality of their products is what you pay for and the items will not be what they advertised in their pictures.

FOR THOSE WHO HAVE ALREADY ORDERED: I have contacted Paypal to see how I can get a refundl and you have to take the following steps.
1) Contact Dresshead via email requesting a refund if they do not advise Paypal to issue a refund...
2) Open a dispute in Paypal's Resolution Center

Let me know if this helps.

Date of experience: May 30, 2017
Arizona
1 review
1 helpful vote
Follow Elegant z.
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I received my 4 pairs of shoes and jewelry sets. L love the materials. They are of good qualities. They are very nice to keep them up and the free speaker is great too.

Date of experience: July 15, 2018
North Carolina
1 review
2 helpful votes
Follow Taneesha H.
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Horrible dresses
May 19, 2017

The dresses I ordered were small, I ordered an extra large and these dresses would only fit my daughter if she were taller. Money thieves, never buy from them. Ugh

Date of experience: May 19, 2017

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65