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How would you rate DressHead?
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Arizona
1 review
1 helpful vote
Follow Kelley S.
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I buy mostly all my clothes and accessories here. I love that I can be fashionable and yet not lose all the $ in my pocket. Yes, the clothes don't last long, but totally understandable; you pay for cheap but trendy clothes, you wear them for one season and that's it. If I want something classic that will last for years, then I'd also be willing to shell out the big bucks for it.

Date of experience: May 29, 2017
Mississippi
1 review
38 helpful votes
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BUYER BEWARE
May 29, 2020

Worst online shopping experience I've ever had. I ordered about 20 items on April 15 and just received them on May 27. I am highly disappointed. Nothing fits I ordered up a size or two and they still don't fit. The material is cheap and very thin. When I asked for a return address they are giving me the run around. I paid over $200 for these items and I want my money back.

Date of experience: May 29, 2020
Colorado
2 reviews
5 helpful votes
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I ordered some items from this company, and 3 of them were totally unacceptable. (Wrong size and cheap material - nothing like the photo.). I requested to return the items for free as they advertise on their site. NOT TRUE. They wanted to charge me to mail items back to Hong Kong at my expense, and then I would still only get a partial refund. Folks... don't fall for the lure of getting nice clothes for cheap. This business is a SCAM!

Date of experience: August 2, 2019
California
6 reviews
25 helpful votes
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Once again the best way to end your day is finding a package waiting by the mail. Addressed to you, you slowly anticipate. In the back of your mind, life is already perfect how can it get better? Well, opened package full of beautiful necklaces, feather earrings and oodles of rings! The most pleasurable part is the lingerie that fits just right! Altogether a great day! My heartfelt thank you to this company for their awesomeness!

Date of experience: January 19, 2019
Wisconsin
1 review
4 helpful votes
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Sent back 2 dresses, to small, it's been over a month and they still haven't credited my account, I have a tracking number, it said they got the package almost a month ago, don't buy from this company

Date of experience: June 1, 2019
Arizona
1 review
6 helpful votes
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Incorrect Sizes
January 30, 2018

My wife ordered from these people and I have always warned her about ordering things off line that seem to good to be true. Anyway she made the order anyway and lo and behold the clothes she ordered were too small. Was able to get a response from a supposed customer service agent who could not even spell Hong Kong correctly. To return the merchandise that was too small I would have to pay to have the ill fitting items shipped back to Hong Kong... really!? To me these people are a rip off! Plain and simple and if you order from them it will be your loss of money.

Date of experience: January 30, 2018
New York
1 review
3 helpful votes
Follow J Y.
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I ordered two items but received only one. I did not get the refund. I can't contact them because they will totally ignore you after they got the money. Is this a sort of scam? Please be aware. I was charged shipping fee for every single items in the same order but the shipping still took 13 days. The quality was unacceptable. The service is the worst and hopeless, so forget about returning.

Date of experience: February 10, 2019
Arizona
1 review
2 helpful votes
Follow Marcy S.
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If you know what bait n switch means. Than you understand, the business practices of this company.
They advertise CHEAP dresses they are correct! Nothing I bought looks remotely like the pic. I purchased from! The sizes are totally incorrect. Think of the average size of a woman from Hong Kong. Than you got it. Not American sizes at all. I bought 4 dresses, I was so excited. I wanted to share my great find, but I thought I should wait until I see the clothes! Boy how happy I was to have not shouted out to my Family and friends. I would have been to embarrassed. Just awful is the best way to describe it the fabric is like Halloween costume grade not the good kind either. Save your money, instead hit the stores and go to the clearance racks. A much better deal!

Date of experience: July 29, 2017
Oklahoma
2 reviews
2 helpful votes
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DressHead is based out of Hong Kong. In their website they make you feel like they have a location in California but this is untrue. All returns go back to Hong Kong. When purchasing items from this company the prices seem cheap until you have to pay at least $3.99 per item for shipping. If the items do fit because their size chart does not reflect US sizes them you pay more in shipping to return these items. Stay clear of this online business!

Date of experience: August 28, 2017
Kansas
1 review
3 helpful votes
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Horrible!
February 26, 2019

I've ordered from them twice. The first time I sent multiple emails about where my order was and got absolutely no response. It was suppose to ship within 3 days and I finally received it 3 weeks later. Thought I would give them another chance so I ordered again. Way ahead of time for a wedding I had to go to in a month. Sent multiple emails again without any sort of response back. So long story short, the stuff didn't get here in
Time for the wedding. This website is a joke and I won't be ordering again!

Date of experience: February 26, 2019
Minnesota
1 review
9 helpful votes
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Horrible!
June 22, 2017

Products are made in really cheap material, Sizing are not true. I asked you guys for your HK address so I could return the items I ordered, Before leaving a bad reviews. No one seems to read it. So there you go!

Date of experience: June 22, 2017
TT
1 review
1 helpful vote
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It's a SCAM
August 31, 2018

1.The response is more like five days from your advertised 5 hours.
2. When there is a response it is just in one sentence.
3. There is little to no detailed information concerning returns
4. They take forever to respond which gives them time for the return period to expire hence no refund

Date of experience: August 31, 2018
California
2 reviews
2 helpful votes
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Cheap and unreliable
April 20, 2019

First: I did not receive an item in the order. There was a note in the package saying they had tried to contact me but gmail makes it easy to confirm that NO FOLLOWUP requests were sent nor did anyone call. Second: They said they credited my paypal account for the missing item yet no such credit exists. Third: I ordered 4 pairs of leggings ALL the same size. Of the 3- one pair was so tiny I could not even get them past my upper thighs. One pair fit but had a weird lump due to bad sewing in the front and makes it look like I have a pouch belly. The final pair fit but was SUPER thin and cheap. They were all yoga pants so it's not like they were meant to be worn under something else. Everything was so bad the entire order is going to good will. Lastly- there is no way to review on the site! Any good reviews of this website are fake!

Date of experience: April 20, 2019
TT
1 review
0 helpful votes
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So you guys will know that I had a run in with dresshead.com. I've recently shopped again and the customer service was exceptionally good. They emailed me often let me know where my package was, it was really nice. I think it's because I jabbed them but dresshead keep up the work OK and display this high level of customer service to each and every one of your shoppers. Thank you Dresshead and thank you site jabber!

Date of experience: September 25, 2018
New Mexico
1 review
1 helpful vote
Follow army G.
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I have received all of the shirts and they are so nice. I can wear it with the High top pants then i won't have to worry about the length bc it fits great in every other way, and it is very comfortable and beautiful. I would like to thank you for all of your quick responses, it has been be a pleasure to order from Dresshead and know that there is such impeccable customer service.

Date of experience: September 2, 2018
Oregon
1 review
0 helpful votes
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Positive experience
August 16, 2017

I suffered bad express on other website. When the merchandise I purchased is gone. But i had nice time on shopping here.
On Dresshead, if any stuff sold out. Their refunds arranged automatically within 1 week.
And Twice had to contact for help are solved in time.
I will be back again for the Xmas

Date of experience: August 16, 2017
Washington
1 review
6 helpful votes
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The worst
May 31, 2017

I ordered 2 dress from them but when the package arrived it was open from the back and one of my dress get cut. I immediately email them with pictures but wow they never reply me. I guess they are waiting for to finished the returning period. I always shop from online and never had any problems. One star also too much for this. I spend money but can't wear it and they never contact with me when complain. Even size was also small. Very disappointed with them. Will never buy and would suggest people to think twice before shopping.

Date of experience: May 31, 2017
Virginia
1 review
0 helpful votes
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Dresshead has the latest trends and fashion you can get at a decent price compared to retailers like forever21, lulus or Asos. Dresshead trends have various styles and designs compared to other fashion retailers. One unique thing about Dresshead is their style saver return procedure. Simply buy a product online, wait for a few days. If you don't like it, seal it up and return it. On a price point of view, the current season can be expensive but they are much better in pricing than forever21 at their season. I mostly love shopping on their sale, as i always find something for me. I will continue to shop at dresshead over the years to come, as a university student, I have been complimented for the clothes that I have brought from dresshead, its unique and it doesn't look like the rest of general public who tend to wear forever21 and so on.

Date of experience: November 28, 2017
Minnesota
1 review
0 helpful votes
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Establishment company
August 13, 2018

I am writing here to express a happy because the clothing and the swim wear fits.
This is me being happy with my purchases from dresshead establishment company.
I have ordered some of them in price $0.99. I am so happy i didn't miss the sales.
I really appreciate your service support, that's really awesome! Keep up the great work!

Date of experience: August 13, 2018
California
1 review
5 helpful votes
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Loving Dresshead
November 15, 2019

Dresshead has been the solution I've been looking for. Affordable clothing in styles right at my door. Easy to order from website with excellent coustomer service always there when you need them. I've just made Dresshead my way to go when I want to look great.
Thank you Dresshead.com
Johanna Stokes

Date of experience: November 14, 2019

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65