DressHead

I bought my girlfriend a dress for her birthday and she loved it. It has been 3 months and she still wears it occasionally despite me washing it wrong and shrinking it. Haha!

I wouldn't give it any stars o be honest... but you have to push a star to give a review.
I really wonder how much people are paid to lie and say that they are great. Maybe they are family members trying to cover up the bad reviews I stead of trying to sell good quality products.
Halloween customs are better quality. Sadly I really wish I was joking or lying!
I received my order. I never received my money back for the two dresses in my orders that I didn't receive.
The other two dress were nothing as I ordered. They were short as t-shirts. The one dress was supposed to be down to the ankles.
The quality of both dresses were nothing as it said in post.
They quality was beyond horrible! Wasted my money... and waited three months for them to arrive. The jerwery I ordered was supposed to be Sterling silver and it was anything but that. I would send all back but I had a hard time finding an answer in emails. Plus No help... no phone number. Etc. I will never order again from your sight. After all the time wasted and my money... I will be writing on the internet my oppion of exactly what sh#t I went through to receive my packages... plus horrible quality! And I never received my money back from what I ordered and didn't receive... dresshead.com is a scam!

I ordered $80 worth of clothing from them, but NOTHING was as depicted in the pictures. Emailed multiple times for return address & nothing. Had to go through PayPal but surprisingly dresshead responded to them, so I have the return address for anyone who needs it. I personally just don't think the return is worth it at this point

Return address:

DressHead.com

Baiyunqu Jiahewanggang, Qixing Gang Commercial Street #108,2lou (Guangzhou Huosheng science and Technology Park) TeL: ************** Guangzhou, ******* CN

Participated in their buy one get one free (minimum of 3 items purchased. But had to pay $3.99 shipping PER ITEM) Granted, the items on the website are extremely affordable so I was not expecting anything too fabulous. But- their customer service is absolutely the worst I have encountered. After receiving my items 4 days late, I was mostly pleased. But, they did send me a dress in the wrong color. I emailed, asking how to go about returning as I accidentally threw away the original packaging. I sent photos to show that the dress that I got was dark brown. I order a pale pink- which they confirmed. They seemed confused on how I got the wrong color... But this brown color was not even an option on their website! Finally, they responded and told me that I would be responsible for shipping fees to Hong Kong. No other information on how to even do so if I was nuts enough to. When their website clearly states, free returns because they will cover any shipping fees. After I sent a screen shot of this policy in the email, I never got a response. All I wanted was the same dress, in the correct color. Had this issue been resolved, this review would have been the complete opposite. I was generally pleased with the quality of the clothing for the price and the free items had a variety of choices (I got all name brand, high quality makeup). But the "customer service" completely turned me off from this site! Be warned, you're taking a gamble on whether or not you... 1. actually receive items (especially on time) 2. Get all the items you ordered 3. Get the color/size you order. And good luck to you if you need to make a return or exchange!