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How would you rate DressHead?
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Pennsylvania
1 review
3 helpful votes
Follow Sherry V.
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I have shopped with DressHead over a year and have always been happy with my purchases and gifts I have purchased for others. Customer support has always responded in a timely manner as well!

Date of experience: February 19, 2019
Florida
1 review
4 helpful votes
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Still Ordering
May 8, 2018

YOU ALL READ THE REVIEWS 3% good and 97% BAD.AND YOU ALL STILL SET AND ORDER ITEMS KNOWING YOU MAY NOT GET WHAT YOU ARE PAYING FOR... THEY DO NOT CARE ABOUT YOU... YOU WORK HARD FOR YOUR MONEY AND THEY JUST SET AND TAKE IT FROM YOU. STOP ORDERING THE ITEMS.AS LONG AS YOU ORDER THEY WILL KEEP TAKING YOUR MONEY PUT THE WEBSITE OUT OF BUSINESS STOP THE ORDERS.

Date of experience: May 8, 2018
New Jersey
1 review
0 helpful votes
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Have anyone ordered a pool from here? I am trying to purchase my son a pool from here, but after looking at the reviews I'm starting to take a second guess...

Date of experience: July 18, 2021
New York
1 review
3 helpful votes
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Cheap Cheap Cheap
April 5, 2019

Don't bother. Looks NOTHING like the picture. It is frumpy and very cheap looking. I would return it but I have to pay shipping New York to Hong Kong and it is just not worth it. Save your money!

Date of experience: April 5, 2019
Ohio
1 review
0 helpful votes
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Brilliant service
November 24, 2017

I have never had problems with my orders from dresshead before, the quality is good the customer service is great and the shipping is fast. Very happy with the full service I received. Thanks

Date of experience: November 24, 2017
North Carolina
1 review
0 helpful votes
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I ordered 9 items from Dress Head. I received All 9 items in Very Good Condition. I kept tracking my package and I received it on time. I love this Company.

Date of experience: September 22, 2018
Florida
1 review
2 helpful votes
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Mostly Good Clothes
June 24, 2017

Dresshead has been one of my favorite places to shop since my preteens.
They always have cute and trendy dress, and you will get what you pay for.
Loove it!

Date of experience: June 23, 2017
New York
1 review
0 helpful votes
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Excellent quality
March 9, 2020

I have my merchandise as it looked in the website and also the dresses they didn't have I have immediately the credit on my account.
Great customer service.

Date of experience: March 8, 2020
California
1 review
4 helpful votes
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DO NOT SHOP HERE!
September 18, 2017

If you have a problem they just ignore you and dont fix what was wrong! And i have tried sending the dresses back and want a refund they will not reply to any of my emails! WORST EVER!

Date of experience: September 18, 2017
Kentucky
1 review
2 helpful votes
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I believe this is a SCAM
November 13, 2019

I placed an order and never recieved the notice that it had shipped. I emailed support 2 times and nothing. I suggest you NOT order from them. I guess I'm just out my money.

Date of experience: November 13, 2019
Mississippi
1 review
3 helpful votes
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Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.

Date of experience: July 21, 2017
Tennessee
1 review
1 helpful vote
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When you're looking for value, quality and great service look no further than DressHead. I was very pleased with my order, plus it arrived at ample time.

Date of experience: April 7, 2019
Washington
5 reviews
0 helpful votes
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I, too, saw the negative reviews and was unsure about ordering from this site. However, I took a chance and am glad I did. I ordered two cute shirt dresses, one skirt, a white maxi dress (kind of sheer, perfect for the beach or 90 degree day) and lastly, a cold shoulder sweater.

The prices are great, shipping prices are a bit steep. Quality is not bad, a lot of polyester and/or cotton and poly blends. Washing and fabric composition isn't included on many of the items. I'll wash many items in cold, on gentle cycle with mild detergent. For the prices, let's be real it is NOT Ann Taylor quality, but I don't expect it to be.

Sizing... have a tape measurer and a seamstress on deck. Oh, and go up two sizes or more from your regular size. If you're a U.S. medium order the XL. If you're hippy and have a bit of "junk in your trunk" go up one more and have your seamstress or tailor work their magic.

I shop all the sites and compare prices, look at fabric composition and read the reviews. Unless it says silk, linen, pure cotton or wool, I figure it is going to be a blended material with polyester being high on the list. Yes, sometimes it looks better on the website to than IRL. Sometimes, you are pleasantly surprised. For the prices, I'll take the chance.

Shipping wasn't bad. I was able to track the package. I paid via PayPal and would definitely go that route again. Shipping prices, like I said earlier are a bit steep. It would be nice if they can come down on them. All in all, I'll order from dress head again.

Date of experience: June 26, 2017
Michigan
1 review
1 helpful vote
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I find Dresshead a fun place to shop. Their staff have always been friendly and helpful. I love the store! The dress and pants i bought are very goood!

Date of experience: June 27, 2017
Pennsylvania
1 review
0 helpful votes
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I have ordered twice from Dresshead, and all my orders came on time and nothing was wrong in them. I'm REALLY happy and satisfied with their customer and tracking services.

Date of experience: May 31, 2017
North Carolina
1 review
4 helpful votes
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DONT DO IT!
September 11, 2018

THIS COMPANY IS ABSOLUTELY HORRIBLE! I ORDER 13 DRESSES (ALL THE SAME DRESSES) IT WAS FOR MY CHURCH CHOIR. THE DRESSES THAT I RECEIVED DIDNT LOOK LIKE THE PICTURE OF THE DRESS ONLINE. I REQUESTED TO SEND THEM BACK WITHIN THE 30 DAYS RETURN POLICY. SOMEONE TOLD VIA EMAIL THAT I HAVE TO SEND THE PACKAGE BACK TO HONG KONG. I SAID "THAT IS FINE. WHAT THE ADDRESSS?" I GOT NO RESPONSE. I EMAILED THEM EVERY SINGLE DAY AND THEY WOULD GIVE ME THE RUN AROUND AND NOT GIVE ME THE INFORMATION THAT I NEEDED. THEY NEVER GAVE ME THE ADDRESS TO SEND THE DRESSES AND I NEVER GOT MY MONEY BACK. PLEASE... I BEG OF YOU TO NOT ORDER FROM DRESSHEAD. THEY ARE SCUM AND I AM TRULY DISGUSTED WITH THIS COMPANY.

Date of experience: September 11, 2018
Massachusetts
1 review
0 helpful votes
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Just crap
April 30, 2021

Had 3 separate orders total price. $234. Recipeived a four items. The items were cheap like Halloween costumes. Not pictured as shipped. They offered me 15% back cuz of warehouse and shipping fees. Never received the rest of my order. TOTAL SCAM DO NOT BUY FROM THIS COMPANY EVER. NEVER RECEIVED MY REFUND THEY CLAIM THEY NEVER RECIEVED MY PRODUCT RETURNS. PUT IN A COMPLAINT WITH BBB.

Date of experience: April 30, 2021
New York
1 review
2 helpful votes
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HORRIBLE IN EVERY WAY
August 17, 2017

I've purchased a few items they don't look like nothing like the pictures dresshead is the worst they have no contact number I have been e-mailing them since I purchased my items trying to return the items they wouldn't send me the address so I'm fighting to get my money back they are so quick to take your money stay away from this sight cheap isn't always the way to go I'm getting the better business bureau involve I have to try to get my money the worst

Date of experience: August 17, 2017
Illinois
1 review
0 helpful votes
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I love the dress!
July 12, 2018

I ordered Women's Bodycon Maxi Dress - Wrap Style / Bright Floral Printed. The dress came exactly as shown in the picture and fits perfectly. I am very happy with my purchase.

Date of experience: July 11, 2018
Finland
1 review
5 helpful votes
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DON'T SHOP HERE! MY PURCHASE ARRIVED TODAY AND QUALITY IS WAYYYY TOOOO BADDDDD! VERY UGLY SO LOUSY MADE DRESSES. THEY DON'T LOOK LIKE THE DRESSES IN THE PICTURE PLUS THE SIZES ARE ALL WRONG, WAY TOO OFF!

I ORDERED 5 DRESSES AND TOLD ME THE 2 ITEMS WERE NOT AVAILABLE. THEN THE 3 DRESSES THEY SENT WAS HORRIBLY TERRIBLY UGLY. DONT TRUST THEIR ITEM PICTURE BECAUSE THE ACTUAL ONES ARE CHEAPLY MADE!

Date of experience: November 2, 2017

Overview

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65