I have shopped with DressHead over a year and have always been happy with my purchases and gifts I have purchased for others. Customer support has always responded in a timely manner as well!
YOU ALL READ THE REVIEWS 3% good and 97% BAD.AND YOU ALL STILL SET AND ORDER ITEMS KNOWING YOU MAY NOT GET WHAT YOU ARE PAYING FOR... THEY DO NOT CARE ABOUT YOU... YOU WORK HARD FOR YOUR MONEY AND THEY JUST SET AND TAKE IT FROM YOU. STOP ORDERING THE ITEMS.AS LONG AS YOU ORDER THEY WILL KEEP TAKING YOUR MONEY PUT THE WEBSITE OUT OF BUSINESS STOP THE ORDERS.
Have anyone ordered a pool from here? I am trying to purchase my son a pool from here, but after looking at the reviews I'm starting to take a second guess...
Don't bother. Looks NOTHING like the picture. It is frumpy and very cheap looking. I would return it but I have to pay shipping New York to Hong Kong and it is just not worth it. Save your money!
I have never had problems with my orders from dresshead before, the quality is good the customer service is great and the shipping is fast. Very happy with the full service I received. Thanks
I ordered 9 items from Dress Head. I received All 9 items in Very Good Condition. I kept tracking my package and I received it on time. I love this Company.
Dresshead has been one of my favorite places to shop since my preteens.
They always have cute and trendy dress, and you will get what you pay for.
Loove it!
I have my merchandise as it looked in the website and also the dresses they didn't have I have immediately the credit on my account.
Great customer service.
If you have a problem they just ignore you and dont fix what was wrong! And i have tried sending the dresses back and want a refund they will not reply to any of my emails! WORST EVER!
I placed an order and never recieved the notice that it had shipped. I emailed support 2 times and nothing. I suggest you NOT order from them. I guess I'm just out my money.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
When you're looking for value, quality and great service look no further than DressHead. I was very pleased with my order, plus it arrived at ample time.
I, too, saw the negative reviews and was unsure about ordering from this site. However, I took a chance and am glad I did. I ordered two cute shirt dresses, one skirt, a white maxi dress (kind of sheer, perfect for the beach or 90 degree day) and lastly, a cold shoulder sweater.
The prices are great, shipping prices are a bit steep. Quality is not bad, a lot of polyester and/or cotton and poly blends. Washing and fabric composition isn't included on many of the items. I'll wash many items in cold, on gentle cycle with mild detergent. For the prices, let's be real it is NOT Ann Taylor quality, but I don't expect it to be.
Sizing... have a tape measurer and a seamstress on deck. Oh, and go up two sizes or more from your regular size. If you're a U.S. medium order the XL. If you're hippy and have a bit of "junk in your trunk" go up one more and have your seamstress or tailor work their magic.
I shop all the sites and compare prices, look at fabric composition and read the reviews. Unless it says silk, linen, pure cotton or wool, I figure it is going to be a blended material with polyester being high on the list. Yes, sometimes it looks better on the website to than IRL. Sometimes, you are pleasantly surprised. For the prices, I'll take the chance.
Shipping wasn't bad. I was able to track the package. I paid via PayPal and would definitely go that route again. Shipping prices, like I said earlier are a bit steep. It would be nice if they can come down on them. All in all, I'll order from dress head again.
I find Dresshead a fun place to shop. Their staff have always been friendly and helpful. I love the store! The dress and pants i bought are very goood!
I have ordered twice from Dresshead, and all my orders came on time and nothing was wrong in them. I'm REALLY happy and satisfied with their customer and tracking services.
THIS COMPANY IS ABSOLUTELY HORRIBLE! I ORDER 13 DRESSES (ALL THE SAME DRESSES) IT WAS FOR MY CHURCH CHOIR. THE DRESSES THAT I RECEIVED DIDNT LOOK LIKE THE PICTURE OF THE DRESS ONLINE. I REQUESTED TO SEND THEM BACK WITHIN THE 30 DAYS RETURN POLICY. SOMEONE TOLD VIA EMAIL THAT I HAVE TO SEND THE PACKAGE BACK TO HONG KONG. I SAID "THAT IS FINE. WHAT THE ADDRESSS?" I GOT NO RESPONSE. I EMAILED THEM EVERY SINGLE DAY AND THEY WOULD GIVE ME THE RUN AROUND AND NOT GIVE ME THE INFORMATION THAT I NEEDED. THEY NEVER GAVE ME THE ADDRESS TO SEND THE DRESSES AND I NEVER GOT MY MONEY BACK. PLEASE... I BEG OF YOU TO NOT ORDER FROM DRESSHEAD. THEY ARE SCUM AND I AM TRULY DISGUSTED WITH THIS COMPANY.
Had 3 separate orders total price. $234. Recipeived a four items. The items were cheap like Halloween costumes. Not pictured as shipped. They offered me 15% back cuz of warehouse and shipping fees. Never received the rest of my order. TOTAL SCAM DO NOT BUY FROM THIS COMPANY EVER. NEVER RECEIVED MY REFUND THEY CLAIM THEY NEVER RECIEVED MY PRODUCT RETURNS. PUT IN A COMPLAINT WITH BBB.
I've purchased a few items they don't look like nothing like the pictures dresshead is the worst they have no contact number I have been e-mailing them since I purchased my items trying to return the items they wouldn't send me the address so I'm fighting to get my money back they are so quick to take your money stay away from this sight cheap isn't always the way to go I'm getting the better business bureau involve I have to try to get my money the worst
I ordered Women's Bodycon Maxi Dress - Wrap Style / Bright Floral Printed. The dress came exactly as shown in the picture and fits perfectly. I am very happy with my purchase.
DON'T SHOP HERE! MY PURCHASE ARRIVED TODAY AND QUALITY IS WAYYYY TOOOO BADDDDD! VERY UGLY SO LOUSY MADE DRESSES. THEY DON'T LOOK LIKE THE DRESSES IN THE PICTURE PLUS THE SIZES ARE ALL WRONG, WAY TOO OFF!
I ORDERED 5 DRESSES AND TOLD ME THE 2 ITEMS WERE NOT AVAILABLE. THEN THE 3 DRESSES THEY SENT WAS HORRIBLY TERRIBLY UGLY. DONT TRUST THEIR ITEM PICTURE BECAUSE THE ACTUAL ONES ARE CHEAPLY MADE!
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email support@dresshead.com for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.