Items were good quality for price, fast shipping, exceptional customer service. Getting a refund for a damaged item was easy and only took 3 days.
My shipment took forever to arrive, my tracking number well I received it days later, really need to work on improving how things are done!
I ORDERED 3 ITEMS AND ONE OF WHICH WAS TORN AND I HAVE BEEN WAITING ON THEM TO TELL ME THERE SHIPPING ADDRESS SO THAT I CAN RETURN IT BUT THEY HAVENT SENT ONE.
Exceptional amazing. Prices are amazingly low and reasonable. Clothes are good quality. Definitely will be buying again!
Very happy with my purchase from Dresshead. Really beautiful floral jumpsuit. I will purhcase again from them. The delivery is fast too.
Last Week I got my denim jacket which was amazing and beautiful. The size and fitting is excelent, thanks dresshead.com
I purchased 5 tops from this company. The sizes are to small... You need to order a size or 2 larger! If you try to return them, you must ship them back to Hong Kong at your expense and if you do not wish to return them they will give you a discount on your next purchase. I will never order from them again... BEWARE OT THIS COMPANY THEY KEEP YOUR MONEY AND YOU ARE LEFT DISSATAFIED. I'M SURE ILL BE TAKING A LOSS. I will never order from them again and advise my friends to do the same. OH... YOU WILL NEVER SPEAK WITH ANYONE... EMAILS ONLY... very annoying! I'm still waiting on the address to mail my stuff back to Hong Kong at my expense because all of my items are to SMALL! At this point, I'm afraid to mail my item back thinking they will not return the correct size due to the time frame. I will be stuck without my items and my money spent on this order and paying to ship all 5 tops back. If I keep them and take to a loss at lease I will be able to give the tops away to someone who can wear them!
GS... in Georgia
True there is no contact number. I ordered a 2 piece crop top and skirt, received 2 skirts trying to get the crop top, that appears to be a problem
They use false pictures... they products are like cartoons from the reals ones! Don't buy anything from this Company
They aren't quite the quality I hoped for, but they are super cute and comfortable! Just wear a longer shirt to cover the waist band.
They have arrived and they GEORGOUS, and the girls are exited, plus they fit them perfectly. Thank you so much, and look forward to more orders from me.
Good customer service - resolved my issue promptly and without fuss. Such a pleasant surprise for such a large company. Thank you Dresshead!
After reading others bad experiences with them, I'm hoping I have no problem as I have placed 3 orders, wish I'd read the reviews first, I might have changed my mind.
You're not getting the items like they're showing. They're similar but not the same item and very cheap quality.
Placed an order and canceled right after. They refused to refund me. Terrible People. I even have the email from them saying order canceled.
The denim jacket, I purchased for my daughter was absolutely stunning. She adore and love it. I will buy it for myself as well. Thanks Dresshead.com
Dresshead is my go to for fashion clothing! Great prices and the clothes are great quality!
Great customer service too (which can be hard to find!)
Did get my apt#2201 I pray this is not a scam I work hard for mines didnt take money off card or nithing no customer service number nothing?
I am 100% satisfied with my order and quick shipping! Great service and I will be ordering from them again. Thanks!
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email support@dresshead.com for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1899th among Women's Clothing sites.