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The overall reputation of the company appears to be significantly tarnished by customer experiences, with numerous reports of unreliable product delivery and poor quality. Many customers express frustration over inadequate customer service, citing difficulties in obtaining refunds, unresponsive sellers, and complicated dispute processes. While some customers initially found value in the low prices, the overwhelming sentiment is one of disappointment, particularly regarding product discrepancies and shipping issues. Trust in the platform is low, as many users recommend avoiding it altogether in favor of more reputable alternatives.
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I ordered 3 soccer jerseys and I matching short set.
The jerseys were very good, arsenal jersey were great, the Barcelona jersey, the material is a bit thin. It's very authentic and looks very good.
2 items came via. Epacket shipping and had no issues, one jersey is coming via china post and even though all were ordered at the same time, china post is still not yet arrived at the time of this post.
Ordered 12/2/16 received 12/28/16. A week longer than stated but with holidays I anticipated that. No problems though. Great experience, again with DHGate!
I really like this site. They have great items and a big selection of sneakers and clothes. This is the place to shop if your a online shopper
I have received very good quality items on DHgate! I have been pleasntly surprised with my orders so far. The only thing that I wish were different is when ordering shoes, the order be double boxed so that the shoe box doesnt suffer damage during shipping. I will continue to use the site and I love the coupons that make good deals even better!
For this price, good watch, 2 buttons not working, but have a calendar. A little bit big, 46-48 mm...
I enjoy shopping and continue shopping. Some stories it took them them quit while to deliver the stuff while others deliver fast but it okay.
I ordered this dress for my daughter in ivory. She changed her mund and wanted white. I wrote to the seller in a panic, and they told me it was no problem, they will send white. They did, and the dress arrived quickly and more beautiful thsn the photo online.
So far so good :). Mostly buy from high sellers, encountered a few issues. Nothing major. Am pleased with the sellers communication about my questions. Thumbs up! :) . Hope it continues smoothly.
Cheers. Thanks DHgate.
I'm sure I'll buy from this site again! Nice interface which makes it easy to find things
Shopping experience was great and will continue to shop here.
DHgate bought several times, is now a flashlight,
I'm not satisfied with it, made of metal, and high brightness.
The service has been efficient and the communication with seller has been very positive in all cases. All products have a very high quality and very simmilar to the pictures.
I am glad...
When I first starting using the site, I was a little apprehensive because i have been scammed before BUT really this site is great, secure and has the best price and so many discounts! Just great!
Hi Melissa,
Thank you for your feedback! We are glad to hear that you were satisfied with your shopping experience on our website. We are looking forward in doing more business with you!
For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com
Item was as described and works well. You have to remember it takes quite a while to get through customs.
Ciao a tutti ottimo servizio su questo sito lo consiglio... hanno molti articoli dalla a alla z...
Good steal For the price but they run a little bit big in size.
It was my first transaction on DHgate and everything went smoothtly. Great comunication with the seller and a the coils I bought were exactly as discribed.
I would recomend DHgate to others.
I ordered a pair of shoes and the shipping was really fast, also the communication with the seller was really good. He answered my questions fast and in good english. The summary and tracking of my order was also great. In one word: Excellent
I have been a returning customer on DHgate and did not have any bad experiences so far that can be attributed to the sellers or the site. I can only recommend it.
Hi Mark!
Thank you for doing business with DHgate! We are looking forward on your future purchases!
If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com
Answer: Yes. Even when they send you the wrong product, dhgate finds for the seller, not the buy. Stuff sent isn't what is advertised. So many unhappy customers, that's why I posted my review. Will never buy from them again. Ever
Answer: RUN DO NOT ORDER FROM THIS COMPANY. TOOK MY MONEY. NEVER RECEIVED MY ITEM! --------------------------------------------
Answer: Only if you don't care if you ever receive it. Only if you don't care if you ever get your money back if it's not "as described" or the wrong size, color, fabric, etc.
Answer: If you like scams then this is the site for you
Answer: Not reliable. They have a horrible track record, for every one good review there's atleast ten or eleven of bad ones. Trust that the odds are against you in having a good experience and buy elsewhere, I promise you will regret doing business with them.
Answer: I got 64 x 256gb flash drives. They were all bad. Boycott DHgates, Aliexpress, Alibaba and Amazonprom. They are all Chinese and they are all bad news. Don't believe me? Read more reviews.
Answer: One word. Hell no... well that was 2 words but hell no.
Answer: Do not trust DHGate. It is a scam organization. They sent me the wrong merchandise. I had to send them "proof", and then I would have had to pay for the return postage. At that point I called it quits, and will never deal with these guys again.
Answer: These people belong in jail!
Hi Christine,
Thank you for your positive review! We are looking forward in doing more business with you!
For questions or concerns, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.
Regards,
Sil
Customer Service Center
DHgate.com