Gwynnie BeeReviews 381

I have a job where I want to look great every day. I live in an urban setting and don't even have the closet space to keep the variety of clothing I need. Gwynnie Bee is perfect for me. The clothes flatter my figure and are ready to be worn right out of the bag. I get tons of compliments on my clothing. Most of what I try is beautiful, and I wear most of what arrives.
The clothing is not new but it looks new or barely worn. Shipping is fast and super easy. I keep 7 pieces out at a time. I rarely buy anything because it is easier for me just to re-closet. I am very happy with this service.
Customer service is excellent. On the rare occasions that I have needed assistance the representatives are pleasant and competent. Customer service has gone above and beyond when I had issues.
The bad reviews on here are just not realistic. Seems like most reviews are people who just tried it for free and messed up by forgetting to keep up with the service.
For those of you who want beautiful clothing I suggest using this service. I bet you'll love it like I do.
For people who just want something for nothing -skip Gwynnie Bee, because you are giving bad reviews to a good company.

Bought the membership. Somethings fit most things didn't. Used this site for 7 months. Not worth the money and the cost of the clothes, if you keep them, are right at retail. They say discount but its not...
I canceled after a leave of absence from work. They continued to charge my acct and wasn't willing to discuss it with me. * in customer service wasn't helpful at all. I never got my refund and had to explain to her if I was charged again I would have to take legal action! I will never use gwyneebee again and DO NOT RECOMMEND!

*Personal information redacted by admin

I quite Gwynnie Bee two years ago when I had a job change and moved to another city. Come to find out, two years later, I see that they had been taking money out of my account this entire time. Of course I was furious at them but more at myself for not noticing it on my bank statements for so long! I tried reaching them by email and then someone by the name of Clark reached out to me and they are refunding my money that I never used and the customer service on the phone was so outstanding. For a company to say on the phone that they pride themselves in treating their customers with respect and wanting them to love the service and then refund 2 years worth of payments just blew my mind! I will forever be a Gwynnie Bee fan and will probably start their services once again. I loved it when I got the outfits but love them even more now! Thank you Gwynnie Bee for being the great company you are! You have my highest recommendation!

I used their referral program to refer two of my friends (I live with them. We live in a group home. Sorry we're not rich, GB). They were excited about getting clothing from GB, and I was so happy with the clothing I had gotten so far that I was planning to use my referral credits to continue my monthly membership past the first introductory month.

THEN I got an email in the wee AM hours saying they canceled my account and please mail back the dress I had checked out (I had purchased the other one.). I called immediately and was told that "it looked like we signed up for three free trials" because I referred my roommates. I explained that it was pretty clear we were three separate people. Different credit cards (with different names on the cards obviously) were used. Very different clothing was picked in different sizes. I know because my friend and i picked out stuff together after she used my referral.

So this woman on the phone literally accuses me of defrauding them and I explain that NO, this is three accounts for three people, why the hell would you automatically cancel all three accounts based on the mailing address alone? And not even ask? It's not like I've been riding the trial free, I literally just bought one of the dresses. In response, she actually asked if we all had other addresses we could use... wow, sure lady, why not send it to my (imaginary) beach house.

I'm so disappointed because I really liked the dresses they were sending and wanted to keep my account, but being accused of scamming THEM on the meager basis that I referred my ROOMMATES makes me want really nothing to do with them now. It's embarrassing to have referred a company to my friends to only have this happen. To top it all off, two of us got these cancellation emails with our three emails listed together, and my third friend got a cancellation email with total strangers listed that none of us knew. I only sent three referrals in total, two to roommates and a third to another friend who didn't sign up so these other weird email addresses listed in her cancellation notice are other people's information which GB has now emailed to my friend, exposing their info?... REALLY SKETCHY.

I browsed thru so many website and gwynnie bee the( queen of scam)to be one of the website I browsed. I didn't freaken order anything because I didn't care for their products. I was charged $74 plus in February 2018. I called to question why I was been charged. According to their record I was subscribing for their website even though I didn't order anything. I asked to please remove me then and refunded me. They did with the guarantee that I was been removed. I asked the lady again to please make sure she have me remove and she said she already did. Now March 2018, I was again been charged $74 plus. This time GB spoke hole, told me that February was a courteous refund anything after that it will up to some made up administration to review if I should be refunded. ARE YOU KIDDING ME! I asked to be remove from your website subscription back in Feb because I don't want anything from your company. GB decided to illegal charged me again in March. This spoke hole I spoke with, told me that I should have read all the fine print. How about stop stealing people's money and rip off people that are browsing thru the website. Queen of Scamming should be your name. If you were ever scam let find out how we can legally go after this scam company.

I really think some people call into the company or any company with the attitude that there is going to be a problem and they already have their mind set their is going to be a problem. Last year I had to stop my account due to lack of money. They were very nice even asked if they gave me a discount for a few months if that would help and I had to say no to that so then I was offered the deal to keep my account open for I think $5 a month and I had to refuse that and said I would just let them know when I could restart. No pressure and nobody being rude. So I really think if you call someone with a stinky attitude and a cocky voice that's what your gonna get in return. And their clothing isn't cheap, I didn't like all of it but I liked some of it and was so happy I got to buy a few items. So now you've heard my two cents worth. Thanks, Sandra

I had this service for awhile and had a generally good experience. I loved the clothes, bought some dresses, and while it was expensive, the variety of stuff and quick shipping made it generally worth it for me. About 18 months ago, I got a new card from my bank when I got married and combined accounts with my husband, changed my name, etc. I decided not to renew my payment information with GB to save some money (I'd just had a wedding and was about to start a career change involving going back to school, so I just didn't have the expendable income). I got a new job recently and was excited to renew my account with GB, so I logged in today and entered my new card info to get it rolling again. I started adding things to my closet, even went to their store to scope out deals on items that had been previously rented. I was about to check out from the store with a few bargains, and my card got declined. Huh? I checked my bank account and GB HAD CHARGED MY CARD OVER $1400. I don't even have that much! So my card is now overdrawn over $900. I immediately called customer service and she explained that because I never technically canceled, the monthly fee kept accruing and it just went ahead and charged me for the past 20 months even though I was not using the service during that time. She said she would put in a ticket for a refund, but it takes up to 48 hours. So until they can process whatever it is they need to process, I am beyond broke. My best friend's bachelorette party is tomorrow and I can't even go now. And this never would have happened to me if I hadn't RETURNED TO THEIR SERVICE. I am so disappointed. How can a company operate like this? They have nothing in place to stop your card being charged when you're no longer using their service? That's just irresponsible. I was not offered any kind of good faith deal to stay a customer even after this SERIOUS inconvenience. I also got no confirmation email that my service was renewed, my account was being reviewed by customer service, I would be getting a new box, nothing. I was so looking forward to getting new cute stuff to wear too. Bummed out, mad, and will have to cancel a service I actually LIKED until this whole fiasco.

Buyer Beware. I signed up to check out this service. I really didn't see much that caught my eye. I had one item in my closet. I got a few emails telling me to complete my closet that I would not receive my shipment until I had the required amount of items. It wasn't a priority to me at the time because I like to give thought to my purchases and how I spend my money. My thought was once I fill my closet and they send me a shipment that's when I would be charged. Boy was I wrong. I was billed today for $71.92. For what? The membership I was told. How can you charge me when I have not received a good or service? I was told they can do a "restart" on my membership that would refund my money in 24-48 hours. I hope that's true. We shall see. Did not cancel my membership. It seems I will have to call back to have that taken care of. And I'm sure that will be an ordeal. I'm sure they have a script to follow, as well as many other companies, to avoid the loss of business. The only problem is, there is no business to be had with me, because I don't like they way they do business.

When I tried to cancel my GB account last year, the customer service rep talked me into putting my account on hold for $5+ plus tax. Of course, I forgot about the account and now several months later, I tried to call again to cancel. Again, the customer service rep tried to talk me out of it (kept talking while I was talking). Finally, I said cancel my subscription and send me an email to confirm but that I need the confirmation sent to a new email address. I was told it will take 24-48 hours to change my email address and I will still have to call back to cancel my subscription to get the confirmation sent to the new email address. This is ridiculous and unacceptable!