Member since February 2018
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When I tried to cancel my GB account last year, the customer service rep talked me into putting my account on hold for $5+ plus tax. Of course, I forgot about the account and now several months later, I tried to call again to cancel. Again, the customer service rep tried to talk me out of it (kept talking while I was talking). Finally, I said cancel my subscription and send me an email to confirm but that I need the confirmation sent to a new email address. I was told it will take 24-48 hours to change my email address and I will still have to call back to cancel my subscription to get the confirmation sent to the new email address. This is ridiculous and unacceptable!!!
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of Gwynnie Bee earned 7 Very Helpful votes
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