JJ's House has a consumer rating of 3.58 stars from 2,073 reviews indicating that most consumers are generally satisfied with their purchases. JJ's House also ranks 2nd among Wedding Dresses sites. The most common issues with JJ's House are around returns, which are more complicated than expected by some customers.
This company responds to reviews on average within 4 days
I love this site because they have an awesome selection of styles, colors and fabrics. Also, their customer service is great. I have to say it's not as speedy as I'd like due to there's no number to contact someone; only the message feature, but they respond promptly and resolve issues quickly. I got this for my granddaughter so I'm not able to include a photo right now, but the dress was so pretty and fit perfectly in accordance with their measurement charts, etc.See positive reviews
Avoid JJsHouse, it's a scam! Ordered 2 dressses and had to wait a month to receive my products instead of the 8-10 days mentioned in the email for standard delivery. Also they advertise worry-free return policy within 14 days of receiving the products on their website and emails BUT when trying to return, they refuse to take anything back even the products are still in packages. It's a scam! Customer service stalling and chat not accepting all messages. Don't waste your money here.See critical reviews
I wear a size 4. I ordered a size 10! The dress still didn't fit. Believe the bad reviews! Now they are offering a 10% return for a stock dress that they say is custom made. DO NOT BUY FROM THIS COMPANY. You have been warned
Hi there, this is Veronica from jjshouse.com. Please rest assured that our company is legal and formal. You may refer to the following facts: 1. JJsHouse has been verified by Norton Secured Seal. As one of the leading online retailers, we send our dresses and other products all over the world. 2. You can pay for your order via PayPal and your payment will be safeguarded. 3. After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on. 4.As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information. About Us: http://www.jjshouse.com/about/help.php?page_id=2 Testimonials: http://www.jjshouse.com/about/help.php?page_id=3 Could you please tell us which item you are interested in (need the ID or link)? We are glad to offer you more information. Looking forward to hearing from you.
Hi, Laurel. This is Veronica from Jjshouse.com. I am glad to help. Would you please tell me your order number so I can help? You can send me an email to firstname.lastname@example.org. Hope to hear from you :)
I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. The dress was stunning.
Can you please tell us your order number so we can check for you? Please send it to email@example.com. We will help you to solve any issue.
Hi, please feel free to contact us by sending emails to firstname.lastname@example.org if you have any concerns. We are more than happy to serve you.
I would suggest you find your garment locate. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. Before you decide to purchase from this company, look up their reviews and complaints on JJ'S HOUSE. It's better to have a good buying experience as oppose to dealing with a hassle when your event is suppose to be a good experience. Good luck.
Dont touch this company I got a dress from them in total cost £160 there was a fault with the jacket and they would take it back, there is no hassle free returns. Then when I posted a bad review they said they would give me a refund and sent me a returns form with an address to where to send the dress. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. Avoid like the plague
No, not at all. My green dress had pink rhinestones that were not shown in pictures
JJsHouse is an online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. JJsHouse offers vast selection with affordable prices.