Andrea S.

I ordered a custom-made dress and submitted the correct measurements to get this made for me to wear to my daughter's wedding after reading all the *fabulous* reviews--Read On. I also ordered some matching accessories that went with the dress. Shortly after, when I inquired on the progress, I was told that one of the accessories was out of stock so they asked if I would like to pick something else out. I did. When the dress arrived, it was completely incorrect in how it was made. My waist measurement was up below my breasts and the nipple portion was about two inches up above my breast towards my chin. Where my real waist is, the measurement was almost what I put for my hips (waist 28, hips 36- what I submitted, I checked again to make sure it was not my error). I sent them pictures with rulers to show how this was not what I ordered. For the record, I am 5'2", 112 lb. I have a normal proportional body. My boobs are not at my neck. I have no idea who this dress would fit. The arm holes were so small my shoulders and underarms would have been bleeding had I worn it for over an hour. After several requests and a lot of time, they finally agreed as one of the options for me to return the dress and to get a full refund. I continuously asked about the accessories that I no longer wanted or needed that were to go with this dress and that I ordered because of their error telling me something was out of stock. No reply on that. I returned the dress and all the accessories all in the same box. Weeks ago. They said they received the box yet have still not refunded all my money. I have spent more wasted time on trying to get my money back. I tried to leave a review on their website but evidently they don't POST any negative reviews, so you cannot rely on the reviews on their site. It's all manipulated. They monitor that closely. Beware of this company! (Now watch as they post a wonderful friendly response to what I have written here. From them it's all lies -- as I read through the others, these are the same responses I'm getting from them and they are ALL LIES. I really wish I came to this site first to read reviews before giving them my money.) I will not stop until I get my money back.