Patricia T.

Wish I could give them a zero. The reviews are true. Avoid purchasing anything from this merchant. Find a local business or one that will honor returns without it costing you your money or one that has a return policy that the customer is not paying to return the items. This company won't send a return form along with your purchase, because they have no intention on you returning or receiving a refund from them. If one has to return an item, you have to contact them for a rerurn form: which I did and which I never received. They sent me an address. They gave me the run around, I made 4 trips to the post office, finally, I received an email letting me know I had to pay for the return. In order for me to get my money back, I had to get my credit card company involved. I returned the package which cost me $73.30 and I paid shipping to me which cost $20.99. My total purchase was $154.00. So it's not worth the hassle they send you through. My opinion is the bad reviews outweigh the good ones. I do online shopping and never had an experience such as this one. With this company, it was one issue after another. I lost money in the process, and I really didn't care if they refunded my money or not, I just wanted to get the word out to the readers and perspective buyers: that you don't want to purchase from this company. Please, Please, if you are reading this review, also check out JJ'S House reviews and complaint. And Buyers Beware.