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Is the website legit?

asked by Kariny R. on 5/16/15

11 Answers
Hi there, this is Veronica from jjshouse.com.

Please rest assured that our company is legal and formal. You may refer to the following facts:

1.JJsHouse has been verified by Norton Secured Seal. As one of the leading online retailers, we send our dresses and other products all over the world.

2.You can pay for your order via PayPal and your payment will be safeguarded.

3.After placing your order, you can always check the order status on our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around the world such as DHL, UPS and so on.

4.As a legal and formal company, we have our own Facebook. In addition, many customers have purchased from us and left us good reviews. You may also go to "About us" and "Testimonials" for further information.

About Us: http://www.jjshouse.com/about/help.php?page_id=2

Testimonials: http://www.jjshouse.com/about/help.php?page_id=3

Could you please tell us which item you are interested in (need the ID or link)? We are glad to offer you more information.

Looking forward to hearing from you.
Helpful (-1)
It's risky. They have a NO RETURN for any reason policy. Doesn't fit - too bad. Doesn't look like picture - too bad. Don't think that Paypal will help you, they will usually rule that what you got is "substantially similar" to what you ordered. I paid for custom and told them that I am a size 4/6 in the front and a 10/12 in the back because I swim and that I have small bubbies and wear an A cup. I sent multiple measurements, taken by a professional. I got back a dress that would fit a 6 foot tall Dolly Parton. Maybe if you are perfectly proportioned, or if you are ordering something that isn't a garment, you will have better luck. For me, they saw a 38 inch bust measurement and assumed that I am a DD cup. They didn't listen to anything that I told them. I know that there are computer programs that you input a bust, waist and hip measurement and it spits out a pattern. Maybe that is what happened with me. My A cup bubby in that DD cup dress was certainly humorous. On the plus side, it did look good from the back.
You should also know that it costs about 5.00 to ship something from China to the US, but that it costs about 45.00 to ship the same thing from the US to China.
I had no complaints about the fabrics used, or the amount of time it took to arrive or the packaging. My complaint is that they totally ignored my description of my body.
I recommend that you just pay a little bit more and drive to a store and try on dresses if you aren't a perfectly sized body.
The "Norton Secured Seal" that JJ's employee is talking about has nothing to do with the merchandise, it just means that the website is safe from malware.
Helpful (2)
Horrible! Do not buy!!
Helpful (1)
I ordered from the website a bridesmaid dress to custom measurements. It was a legit website for me as I currently have the dress I ordered 2 weeks ago sitting in a box in my lounge. I know there have been some mixed reviews, but mine worked out perfectly.
Helpful (1)
I know there are a lot of negative reviews but I was completely satisfied with my purchase from this site. I paid extra to have the dress custom made to my measurements. It arrived 8 days after I placed my order and it looked just like the image on the website and fit perfectly.
Helpful (1)
It is an actual company in Hong Kong. A lot of people have positive experiences with them, however I did not. Good luck!
Helpful (1)
Yup and the reviews are $#*!E AND SCAREY.
I ordered my wedding dress from here and its STUNNING. Im one of the lucky ones it seems, its 50/50 to what i read before ordering. And i was very scared to order with all the negtive reviews
Helpful (0)
You have too many bad reviews for me to even consider using
Helpful (0)
Yes it's legit! I had a terrible experience though so can't recommend. Good luck
Helpful (0)
Yes it is a legal Company. And my experience was not the greatest at first but the company bent over backward to remedy things.
Helpful (0)
I ordered a custom dress and it came quite quickly and was perfect in every way fabric, fit and true to the picture
Helpful (0)

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