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Gwynnie BeeReviews 381

2.6
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Gwynnie Bee Reviews Summary

Gwynnie Bee enjoys a generally favorable reputation among customers who appreciate the variety and quality of clothing, as well as the convenience of a rental model that allows for frequent wardrobe changes without significant financial commitment. Many users highlight the positive impact on their confidence and style exploration. However, concerns about slow shipping times, limited inventory, and challenges with cancelling subscriptions have been frequently mentioned. Additionally, customers have expressed frustration over unexpected charges and a lack of responsive support during issues. Overall, while the service has its strengths, addressing operational inefficiencies could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
34
value
34
quality
35
KR
2 reviews
0 helpful votes
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Long time customer
July 29, 2018

I have been with Gwynnie Bee for years and I love the ease and choices available. I plan to continue being a customer for a lot longer.

Date of experience: July 27, 2018
Colorado
1 review
0 helpful votes
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Thank you!
July 28, 2018

Gwynnie Bee has been very good for me for several reasons! I've gone through several sizes in the last two years. Having access to clothes that fit without having to buy them has been great. Right when I thought I was going to have to leave (I lost 65lbs and I was having a hard time finding smaller sizes), they expanded the service to include my size again! Additionally, I now wear clothes that I never would have because this service gives me an opportunity to experiment without filing my closet with clothes that don't make the cut.

Date of experience: July 27, 2018
California
1 review
0 helpful votes
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Enjoy not having to go to stores.
July 28, 2018

Im 6 tall. Id give 5 stars if they would carry tall sizes. I get dresses and have to use them as tunics. Set in waists are always too short. Cant get pants because my inseam is 35 and Gwynnie Bee doesnt stock them. I do love the Johnny Was items Ive purchased through Gwynnie Bee.

Date of experience: July 27, 2018
New Jersey
1 review
0 helpful votes
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Quick efficient service
July 27, 2018

The app and the customer service have been excellent. I have been a subscriber for almost 2 years and will continue to be. I would like there to be more tops in the selections as that is what I primarily try and buy.

Date of experience: July 27, 2018
California
1 review
2 helpful votes
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Great service with one flaw
July 27, 2018

Ive been a customer with Gwynnie for years and been satisfied for the most part but the only thing I truly complain about is the turn around time. Sometimes it can take a whole week before I am sent a new garment.

Date of experience: July 27, 2018
California
2 reviews
0 helpful votes
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Fun to dress
July 27, 2018

I love when the box arrives and each day is made more fun by having a great new dress to wear. I love all the options, colors, sizes and cuts that I can choose from. Shopping this way is great, it's like getting a preview and test period on everything.

Date of experience: July 27, 2018
Virginia
1 review
0 helpful votes
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Keeping up with demand
July 27, 2018

I've been using Gwynnie Bee for at least three years, and overall I'm very pleased with it. I recommend it to friends and always get compliments on items from the site. My issue is that I've noticed a growing lag time from when I indicate that I've returned an item and when a new item was shipped out. It used to be that if I put an item in the mail on Monday or Tuesday, I could have a new item by the end of the week. This is no longer the case, and it's a little frustrating. I have to plan a lot more lag/lead time if I have an event coming up because I'm not sure if the item I ordered will suit and if I have to wait for a replacement. I'm glad that your business is growing, but you need to hire some more people to fill orders.

Date of experience: July 27, 2018
Texas
1 review
0 helpful votes
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GB, a girls best friend!
July 27, 2018

GB has been transformative. When I was 70 pounds heavier I was scared to buy clothes that were made for my body type. I didnt even know where to find them. GB allowed me to wear clothes that were stylish and becoming for the first time. Now a slimmer version of myself, GB still gives me variety and a sense of style. I can wear things without having to commit and am always getting compliments on my clothes. GB allows me to have the dream wardrobe that I would never be able to afford.

Date of experience: July 25, 2018
Virginia
1 review
0 helpful votes
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I love love loved it in the beginning. I dont feel like I have as many options in regard to sizing. I sometimes feel the quality of clothing has declined, but that just be change in dress labels. It certainly is not as affordable to keep items as it was. I have thought about cancellimg many times but then I get something I really do like and reconsider because I really want to utilize the convenience of the service.

Date of experience: July 24, 2018
Arizona
2 reviews
0 helpful votes
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Fantastic concept
July 27, 2018

I enjoy trying on new clothes and wearing to see if item is a perfect match in fit, style and comfort. Love GB! Value & cuteness blends together to give me more confidence in my wardrobe and the many compliments dont hurt either.

Date of experience: July 24, 2018
New York
1 review
0 helpful votes
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Satisfied Customer
July 26, 2018

I have been a fan of Gwynnie Bee for a number of years now. I have purchase their clothing on a regular basis. I have also receive compliments regarding many of the dresses I have purchase and worn to church and many other affairs. I am still a fan. I am 67 years old and I look fabulous in your clothing.

Date of experience: July 24, 2018
Florida
1 review
0 helpful votes
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Outstanding
July 26, 2018

Love the variety of clothes. Love I get to
Pick them so they are my style. Love the free shipping back if I dont want to keep it. Even if I wore it.

Date of experience: July 23, 2018
Wisconsin
1 review
0 helpful votes
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Declining Enthusiasm
July 25, 2018

I have been a member for several years and find my enthusiasm waning. It seems to take longer to receive a new shipment and with the increase of size offerings to include regular womens sizes (not just plus size), I find far more things that are not available to me, making GB a more discouraging shopping experience.

Date of experience: July 23, 2018
Virginia
2 reviews
0 helpful votes
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Love it
July 25, 2018

I love this site I've been a member almost 2 years I love wearing something new almost every day I purchased a lot of really great items of a really great price the quality is the best I love the tracking system it's definitely worth the investment my husband hates when I get a box he wishes there was a service for him.

Date of experience: July 23, 2018
South Carolina
1 review
0 helpful votes
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Hit and Miss
July 25, 2018

Sometimes everything is spot on: the fashion, the turn around, the bargains. Ive purchased a number of dresses from GB and love them! I also like the variety GB adds to my wardrobe. While other times, it can take over a week to get a new item, or the selection is just off usually erring on the frumpy side. I wish when an item was no longer available that it would be automatically removed from my closet, rather than having to go in and delete it after noticing it in the shop.

Date of experience: July 23, 2018
Illinois
2 reviews
0 helpful votes
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Love it
July 25, 2018

I love Gwennie Bee and have been. Customer for a long time. I wish the longer you were a customer the quicker or more you got rewards. I recommend GB often and will keep using it!

Date of experience: July 23, 2018
New Jersey
1 review
0 helpful votes
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Need more options
July 25, 2018

In general, I like the clothing I try from GB. I have purchased many of the items from my closet. I would like to see more options for pants, seems to be mostly jeans.
One think that I think would be awesome: a way to add size to a designer. Some designers are right on for size, others are too big or small. I would love to add to my profile: BB Dakota true to size, Liz Clairborn runs big or even just add my size.
On quality, sometimes I do receive a damaged piece or one that I can smell cologne from the previous user. Send those right back.

Date of experience: July 23, 2018
California
1 review
0 helpful votes
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Great clothes with great service!
July 25, 2018

Love the choices and the option to buy if I wish to do so. The turn around time is good. I love the variety of styles.

Date of experience: July 23, 2018
Tennessee
1 review
0 helpful votes
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Started great but now just so so
July 25, 2018

The selection seems to have tapered to the same styles over and over. The turn around time has slowed from when I send back and then receive packages do the value feels like its not as good. Ive gone to cancel outright two times but I cant do it through the app and then I forget. I will likely cancel soon.

Date of experience: July 23, 2018
Florida
1 review
2 helpful votes
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Good
July 24, 2018

For a service that provides plus size cute styles it is fantastic. The biggest challenge I have with GB is with the shipping experience which is often a negative one. I enjoy the products and have a lot of fun wearing them. It usually takes about 5-10 days to receive a new outfit, which is a very long time considering that you pay based on outfits checked out to you at one time. However, it's almost always worth the wait. I like to use this service for work so I can stay stylish on a budget. I live in a hot climate all year rounds, so I do wish they would not change everything over seasonally as I am never able to wear a sweater material.

Date of experience: July 23, 2018