CheapOairReviews 14,840

Never again will I travel without Cheap O Air. They say if it seems to good to be real it mostly isn't. Well let me be the one to say IT'S REAL! Down load it, use it and love those prices. I've told so many of my friends had a and family members, they can't wait to go some where. One family member and I went on vacation together, she had a decent air fair. But once I told her what I paid she was a little upset. We were on the same flight too. I checked the night before and Cheap O Air was still 35 dollars cheaper. All I can say is Check" Cheap O Air out."

I am extremely unhappy about the way cheapoair handled my reservation, cancelled.

CheapoAir have caused me extra costs in of over 300.00 dollars due to cancelling my reservation.

If I book on redtag or expedia, when it says approved it is approved.

I am travelling and it takes a half functioning brain to see that obviously you can NOT call my home number to confirm.

No one calls to confirm when it says the ticket is purchased.

Cheapo service

Cheapo reliability

I will do my outmost, go out of my way, to ensure no-one I know will use your services.

I booked a last minute flight to Brazil through CheapOAir because my mom was very will. On the day I was to return home, my mom passed away, so I called and rescheduled my return flight to Thusday, 2 days later. After a long delay on the telephone and over $700 in extra fees, they rescheduled my ticket for Thursday and sent me an email confirming the changes. Later that day that same agent called me and said they had been unable to confirm the date with the airline and had to change to the following day, Friday. I accepted the change and waited for an email from them. The email never came, so the following day I called them again. The agent reconfirmed my return for Thursday, not Friday as I was told before. I was unsure of what to believe, so I checked with the airline. The airline had no record of any change. I was luckily able to schedule directly with the airline; they were full on Thursday, so I scheduled for Friday. I checked my account at CheapOAir several times on line, and every time it showed me returning on Thursday (while the airline showed me returning on Friday). My Friday flight was delayed for 24 hours because of mechanical problems, so my return trip leasted 3 days. All because CheapOAir doesn't have a clue what they are doing. Never again!

I booked my reservation with in 24 hours my flight and seats have changed. I tried calling to inquire 30 minutes waiting to get hung up on, called back waited 40 minutes no one ever came on phone.
Called the next day and as I am typing still on hold for the third time 40:22 minutes and still waiting to find out about my reservation.
Did I mention I paid already for this non-sense, just want to cancel my reservations... Have no confidence in this company or reservation.
The name CHEAPoair should have alerted me something was wrong.

I have the same experience. This is not the first time I order flight ticket online but first time with CheapOair. First time I have this horrible experiences, never happen with other airline companies I have been ordered in the past 20 years.
I checked my daughter and my name carefully before booking the ticket online. My daughter and I don't have middle name. But my first name was in 2 words (for example, my first name is Fay Meng,) which I just entered under my first name column, basically the middle name column is blank, I never enter anything there. I triple check the passengers name before order. Everything is good. But once i received the confirmation letter, I checked again to make sure everything is all right. I am very careful person. I immediately found that my daughter name is wrong. They used one of my first name Meng, to become my daughter middle name. SO, I called and emailed to them immediately to notify the issue, to remove that "middle" name. They emailed me back and told me will get back to me later. I called again few hours later, but still said will give me call back. They called me back next day but telling me can't make any changed on the name. I either cancel and re-book again, or pay the different to change my daughter name. I even talked to the supervisor, they still insist that it is not their fault. I told them I will never enter middle name for both of us. Not in any application. They even move 1 words of my first name, Meng to become middle name, I asked why, they said the computer generate it. So, I said if the computer will generate mine, then my daughter name might also cause by that. I said if you can't do it, you should have told me when i first call you which I still can cancel within 4 hours for free. Now no more ticket available on those date we wanted at that time with the same price. The airline said it is up to the agent to make the change or not. End up they make me paid almost $200 to remove that middle name. However, I still received confirmation letter with no name changed. So, I called the airline to confirm that the name did changed.
I am guessing after they received our online order, they need to enter into the airline for booking, but they accidentally enter it by mistake. However, they claim is our mistake.
I found some comments also have the same issue with spelling their name wrong. It looks like I am not the only one. Their staffs and computer did make mistake but blame us. Do they try to make money in the other way by offering cheap air ticket? Be careful, better video recording the whole processing when you placing the order.
Ruin my trip mood!

I flight Lufthansa several times and they always have stops in Germany. This time CheapOAir sold me ticket with 2 stops and both in Germany. During check in I was surprised that I need a Schengen visa since flight between that 2 stops considered as domestic. I lost y flight and Chrismasts Eve with relatives.
Cheapo didn't notify me about visa required on this route, refused to refund, didn't offer any assistance in resolving problem. After couple hours on phone with India based call center which CSR just hung up if they tired from you, they send me to Terms&Conditions fine prints which is saying that Cheapo is not responsible for anything.
I wouldn't recommend to anyone use Cheapo. It's not even cheap anymore, you can find better deals through google flight.

The ticket was purchased online and everything was spelled correctly. I contacted the airline because I had to change the ticket to a one-way, which would cost $50. The airline was all ready to make the change, but could not do it because the name on the ticket was misspelled. The airline told me to contact CheapOAir directly (although, oddly, their system said the ticket was purchased through Travel Long). The airline said after the name was changed, CheapO should be able to make the switch to one-way. The airline also said that I would probably be told I would have to pay a $200 change fee; if so, I should ask for a supervisor. I called Cheap O Air immediately after. The first person I spoke to said he could not help me and transferred me. The second person said he could do the name change, put me on hold (no hold music), and then the call disconnected after nearly 15 minutes. The third person (new phone call) I spoke with told me the change would be $200. I politely asked for a supervisor. I was told that "names do not matter on domestic flights" and he would not transfer me until "I changed my attitude." He also said I "did not understand the travel industry" and if I wanted to call the airline on my other line and conference him in, he would explain to the airline how things worked! I finally got him to transfer me - or so I thought. After a hold of nearly 20 minutes (with music this time), what sounded like the same agent returned. He did not give a name or an apology. He told me the one-way ticket cost less than the round-trip, so the airline would be happy to rebook me for a $50 fee; however, the total cost would be $95. I asked why it was more and he could not explain it. He also said they could not do the change right now, but I could pay for it now, and they would take care of it in 3-4 hours after the name change showed on both the ticket and itinerary (I guess names do matter!). I told him to forget it and I would work directly with the airline. In total, I was on the phone with them over an hour to fix their typo, and I still have to call the airline to get the one-way ticket issued. I will never use CheapOAir again!

I have booked through this site many times over the past 3 years. However this time is has been a nightmare. I booked a flight that departed at 7:30am. 5 days after booking that flight, I received an email stating the the flight time had been changed to depart at 6:00am and that I needed to accept the change or reject the change and someone would contact me to resolve the issue. Since my arrival into that city would be at 6:00am, I rejected the change... and waited for 5 days for a response. I chatted with CS department numerous times over the next 5 days and was always told that someone would call me back in 24-48 hours. No calls. Finally after 7 days I received a voice mail from a person that was incoherent about calling a number and cancelling the reservation. I call the next day and was transferred 3 times and disconnected from the call. After I called back again, I was told that I must accept the change because there are no other flights with that airline. I was also told that cancellation is not an option. So I am in quite a position. I have tickets for a flight that I am unable to make because the airline changed the flight times and CheapOAir is not helping at all. I have spoken to 8 people this morning and still nothing resolved. I have asked to be escalated to a supervisor and still nothing.

I found Cheapoair seeking cheap flights. I was a little worried with all of the scams out there. However, my experience was no scam. My flights were confirmed and by far cheaper than any other flights available. Not only has all of my experiences using this site be more than satisfactory... A representative called to make sure all went well! Thank you for your positive experience! And thank you Robin Gottschalk for the pleasant follow up call! That is what I call excellent customer service!