After spending $30,000.00 they stuck me with a washing machine we are very unhappy with. Just FYI if you buy any appliance from Home Depot you only have 48 hours to return it for any reason! We bought a Samsung washing machine from them and we hate it! The wash cycles are over an hour,. The clothes come out dirty and with soap residue on them, and overall would like to exchange this for anything else. Beware of buying any top loader washer without an agitator. The mechanical action, very important element to get clothes clean, is minimal. I believe this is why the wash cycles are so long as with diminished mechanical action the try to make up for this by adding a lot of extra time to the wash cycle. Also you have no control over the water levels so often the clothes are not completely covers by the water level. My advice is do not buy a Samsung top loading washing machine and think twice before buying any appliance from Home Depot!
Richard, after going over your existing reservation, we found that you had booked 2 other reservation via our website one on Dec 31 in which was canceled and another reservation booked online Jan 2 in which you were charged for and later called to cancel and that was refunded. Along with the existing booking 3971xxx in which was the one confirmed and charged for. So the charges were not fraud, perhaps the traveler Desiree wasn't sure if the bookings went through and continued to make several bookings.