• TicketsOnSale

TicketsOnSale

Overview

TicketsOnSale has a rating of 3.85 stars from 9,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketsOnSale most frequently mention great experience, easy process, and seat numbers. TicketsOnSale ranks 4th among Tickets sites.

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Positive reviews (last 12 months): 71.1%
Positive
3,869
Neutral
414
Negative
1,159
133
See all photos

What reviewers want you to know

Positive highlights

  • This was a simple and easy format to purchase tickets through.
  • Shopping experience was great... as long as I get my tickets on the 15th

Critical highlights

  • Worst Ticket company ever... customer service takes hours to reach anyone and have no answers.
  • I entered my credit card number but decided NOT to purchase when I saw the EXORBITANT fees tickets on sale.com charges.
How would you rate TicketsOnSale?
Top Positive Review

“Could have been better”

Patrick K.
4/10/24

Good site. Somewhat cumbersome going through legal disclaimers. Once registered smooth enough. Options for sending tickets to friend didn't work, as they didn't want to sign up for, of in to, the Ticketmaster monopoly.

Top Critical Review

“Resale prices are 3 times higher, be aware”

Roman F.
1/26/24

One of the worst experiences I ever had purchasing online. Initially it did was my bad that I was in rush to buy a ticket and haven't read disclaimer about pricing. But I mean 3 times higher - that's ridiculous. I bought a ticket for Miss Monique for 159 instead of 49 and they refuse to cancel it. Be aware and check/compare their prices with original or best just don't buy from them.

Reviews (9,559)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (259) credit card (98) service fees (150) service charge (134) purchase tickets (197) shopping experience (18) web site (19)
Thumbnail of user deborahj1311
1 review
0 helpful votes
April 2nd, 2023
Verified purchase

It was great im taking my husband for his 38th birthday could you please wish him a happy birthday from his wife on live if possible

Thumbnail of user patrickk376
3 reviews
0 helpful votes
April 10th, 2024
Verified purchase

Good site.
Somewhat cumbersome going through legal disclaimers.
Once registered smooth enough.
Options for sending tickets to friend didn't work, as they didn't want to sign up for, of in to, the Ticketmaster monopoly.

Quality
Thumbnail of user pierrer92
1 review
1 helpful vote
June 13th, 2023
Verified purchase

I was very pleased how this transaction has gone smoothly. The ticket was a bit expensive but the show was quite exceptional and was worth every penny. Thank you.

Everything went smoothly.

Reason I chose this business:

I was looking for a ticket for Isabelle Boulay concert.

Reason I chose this product:

To have a ticket.

Service
Quality
Thumbnail of user sarahh2834
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Easy to find seats. But the cost was high. I wish they made them more affordable for decent seats

Reason I chose this business:

It was through the scotia bank center.

Reason I chose this product:

My son really wanted to go so i wanted to have a fun night with him

Quality
Thumbnail of user anthonym2880
1 review
0 helpful votes
June 5th, 2023
Verified purchase

Ok, butt he process of obtaining the tickets is slow. 2 emails but no actual ticket link yet.

Thumbnail of user karenp1996
1 review
14 helpful votes
March 7th, 2022

My five stars are like this company, a sham. I'm not sure how I ended up on TicketsOnSale since I thought I was on the venue. I paid 3x the price for much better seats. I unknowingly got obstructed view seats besides being ripped off. When I contacted them about the mix up I was informed that I had no recourse. So this site and the man who priced the tickets so outrageously have scammed me. I'm going to use all the resources available to keep them from scamming you!

Tip for consumers:
Don’t

Service
Value
Shipping
Returns
Quality
Thumbnail of user fadii3
1 review
7 helpful votes
March 26th, 2022

Everything was great but it did not say the prices are in US dollars! $160 x 2 end up paying$434.96!
Why? There was no explanation (break down)

Products used:
I bought consort tickets

Value
Shipping
Thumbnail of user mickieh10
1 review
2 helpful votes
April 11th, 2023
Verified purchase

Easy shopping, just hoping these are good enough seats because my husband has Macular Degeneration and has a hard time seeing.

Quality
Thumbnail of user marcl507
1 review
0 helpful votes
April 9th, 2024
Verified purchase

Everything went well and Easy with purchasing the tickets.
Look forward to providing more feedback after we attend the Blue Jays game.

Thumbnail of user deborab108
1 review
5 helpful votes
May 24th, 2023
Verified purchase

Quick & painless process. 1st time order. Says I won't get my E-tickets untill the day before the event, which makes me VERY NERVOUS! I've always used Ticketmaster til now. I guess I'll have a stellar or blasphemous review on Google maps after this experience. This venue is,, at the very best 3.5 hrs away. Never been to this venue, never seen this band outside & only traveled more than 1 hour for 2 concerts in my life. I REALLY hope this all falls into place!

Thumbnail of user stephanieo879
1 review
0 helpful votes
April 14th, 2023
Verified purchase

Very user friendly. Easy to use and maneuver. Gave me seating options which I was able to review.

Quality
Thumbnail of user williamw4522
1 review
0 helpful votes
April 9th, 2024
Verified purchase

Felt rushed, didn't browse seats like I wanted to. All the offers at the end are a pain

Thumbnail of user zionc13
1 review
1 helpful vote
March 28th, 2023
Verified purchase

Good experience, accidentally ordered through this site and thought I probably got finessed but I had actually received my tickets and they transferred over to Ticketmaster with little to no issues.

Reason I chose this business:

Accidentally purchased through here and thought this was Ticketmaster lol

Quality
Thumbnail of user leslieb979
2 reviews
0 helpful votes
April 19th, 2023
Verified purchase

I've never purchased tickets through this sight before so I'm a little apprehensive. So far, the process has been very smooth

Thumbnail of user kevinj1586
1 review
0 helpful votes
April 12th, 2024
Verified purchase

Very easy to do my experience a lot of these websites ticket sales are too hard and too complicated.

Quality
Thumbnail of user skylers27
2 reviews
2 helpful votes
May 4th, 2023
Verified purchase

Purchasing the tickets was easy. When I received an email that I would not get my tickets until two days before the event I immediately emailed customer service. The response was very quick and transferred into ticket master. Thank you.

I didn't understand why my tickets would be sent 2 days before the event. The tickets were sent immediately for transfer. My issue was resolved within 24 hours.

Reason I chose this business:

They were the only sight that had tickets available.

Reason I chose this product:

Adam Lampbert and Queen! You need to ask?

Service
Quality
Thumbnail of user lisap1342
3 reviews
5 helpful votes
January 4th, 2021

Perfect easy transaction. Received confirmation right away. This was my first purchase with this site and it gets 5 gold stars

Thumbnail of user michellep2004
2 reviews
3 helpful votes
March 1st, 2022

They took long to electronically transfer and fees were ridiculously high. Any concerns i had regarding the tickets i was helped by customer service chat immediately. Tickets were legit eventually came but on time and we enjoyed our show! Thank you

Tip for consumers:
Tickets are legit but the fees are as much as the ticket cost basically!

Products used:
Tickets to Disney on ice

Thumbnail of user christinep986
2 reviews
5 helpful votes
May 23rd, 2023
Verified purchase

I have learned that I could have bought a General Admission ticket to the game I just bought tickets from you for $10 less that what you charged me. Now I can't get a refund for the tickets...that is really unfair to the customer. I will not use this service again! Neither recommend it to others.

No person to talk to Just some automated question grid

Reason I chose this business:

I thought I was getting a cheaper price than from the teams website. I was wrong I learned later. Why do you sell these tickets over the price they are actually worth.

Reason I chose this product:

Wanted to attend a baseball game on a certain date.

Service
Quality
Thumbnail of user mariam356
3 reviews
0 helpful votes
April 8th, 2024
Verified purchase

Too expensive, and different prices on other sites, make me have to shop around. Whatever, I want to see live music so we fans fight upstream to get some tickets etc.

Thumbnail of user robg643
1 review
0 helpful votes
June 6th, 2023
Verified purchase

Tickets were easy to purchase. My fiancé tried Ticketmaster several times throughout the day. Got tickets first time on this site. Awesome!

Reason I chose this business:

Because Ticketmaster was to expensive.

Reason I chose this product:

Wanted to see Matt Rife.

Quality
Thumbnail of user karmand2
1 review
0 helpful votes
February 28th, 2022

This was a fast and easy process. The layout of the theater was helpful. Not difficult, just pick your tickets and make the purchase.

Value
Thumbnail of user anahie2
1 review
0 helpful votes
March 28th, 2023
Verified purchase

I like how this website was quick and easy to use. It was an iverall great experience.

Reason I chose this business:

I choose tickets on sale because it was recommended for me when I wanted to buy tickets for the Romeo Santos concert.

Reason I chose this product:

I have always wanted to see Romeo Santos perform live therefore I took now as my opportunity.

Quality
Thumbnail of user edwardr553
1 review
7 helpful votes
October 27th, 2021

Site is a total scam. They marked up tickets 15x and dont offer refunds.

Also they wont provide the tickets until just before the event. Why not send them digitally right away? Probably because they likely won't ever send them.

Luckily, paypal is handling the refund for me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenr3419
1 review
0 helpful votes
April 15th, 2024
Verified purchase

It was quick and easy to check out. Wish they would have been listed in Canadian dollars though.

Reason I chose this business:

It was the link listed

Reason I chose this product:

My son wants to go.

Quality

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.

Company Representative

Thumbnail of user ryanj615
Ryan J.
Typically does not respond to reviews

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