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Marilyn L.

Contributor Level

Total Points
162

2 Reviews by Marilyn

  • Prep Sportswear

12/2/22
Verified site experience
  • CheapOair

1/10/17

I booked my reservation with in 24 hours my flight and seats have changed. I tried calling to inquire 30 minutes waiting to get hung up on, called back waited 40 minutes no one ever came on phone.
Called the next day and as I am typing still on hold for the third time 40:22 minutes and still waiting to find out about my reservation.
Did I mention I paid already for this non-sense, just want to cancel my reservations... Have no confidence in this company or reservation.
The name CHEAPoair should have alerted me something was wrong.

* CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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CustomerService C. – CheapOair Rep

Marilyn, after reviewing your reservation, you had requested premium economy seating with AA, this was on request. The airline was able to confirm your seating on the outbound, but your seat assignment on the return was different then you wanted, however, still the same aisle/window request. We are very sorry that the airline could not honor that exact seat number.

Marilyn Has Earned 2 Votes

Marilyn L.'s review of CheapOair earned 2 Very Helpful votes

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