CheapAirReviews 363

I travel quite a bit and often use websites where they provide bundled info on airfares. For the first time, i decide to use cheapair... and i was in a rush. The short story: it cost me an additional $80 to use this crappy website. They dont give u all the available flights... just what they choose or have, and if i had gone to other bundled travel sites, i would have had more options. Then, when i tried to get the additional costs refunded, they told me 1) they only refund IF i find a cheaper flight on THEIR site (not on other sites), and even then, the refund only happens when u rebook with them. So u are stuck using their more expensive and more restricted flight options. That sucks and i had to swallow the $80. Use other sites like travelocity if u are in a rush, or better yet, just book the flights from the airline sites... that is the most economical way to go. AVOID CHEAPAIR.COM!

I booked a flight w CheapOair last month and I ran into a slight problem. My sister booked the same flight without me knowing. Well needless to say mine went thru because I got my info n first. However I put n the wrong time for departure. When I discovered why had happened I called to make the change of course the pricing was different. The agent that took my call was very polite n helpful n getting me the flight I wanted at the leaders price. I wouldn't fly with no other agency. Thanks CheapOair

Couple things I found were really a bad experience for me. I tried booking a flight, which because of a death in the family I couldn't book online, so I called the airline and booked the ticket for even cheaper than this web site. Then I found that I had a layover which would be over night, so I booked a hotel (costing more) and made a mistake on the month of the arrival. Immediately called to change the date, and of course, they are closed. Now after charging for my hotel, no refund, or change. Now I am paying for the hotel twice, which the hotel will rent the room out again when I don't arrive for the mistaken date and get twice the rooms rate. The rate for the room with the refundable rate was $25 more than the rate I booked it at. This is a scam. I can understand no refunds for flights, but HOTELS! Please. Not only that, but when I got to the hotel, the room rate was $20 cheaper than what I booked it at online. NEVER AGAIN will I ever use this site. It is fraud.

Where most sites offer you an instantaneous confirmation, CheapAir took about 30 min. In that time, I called their reservation customer service and started scouring the interwebs for reviews and came upon all these bad reviews so I was very worried and will be taking a Valium soon. I eventually did get a confirmation email with ticket #s and airline confirmations, but that was NOT a pleasant wait. Also, after the purchase, I got sucked into 4 magazine subscriptions for $2 a pop for the first year... Wasn't expecting that, but whatevs. I'll come back and let you know how getting on the actual plane goes.

I just booked my flight to New York and got an amazing deal on CheapAir.com. It was cheaper than anywhere else I looked. I also like their Price Drop Payback program... so cool. Never did I think booking flights could be this easy and inexpensive. I'd encourage others to try them out.

I booked a flight on Cheapair and never received my confirmation email so I thought it didn't go through, so I called. That is when I found out that there were two reservations totaling over $3,000 each. I asked if they can cancel them both because I never got the email or confirmation they said no and wanted to charge me another $200 per person to cancel each ticket, that would be another $1,000! I have no idea what cheapair is doing or how their website works but it seems to me that they are running a scam.

Even after I spoke to Whitney and Janell, I think they are both supervisors, neither were able to help me and I was on hold for over 45 minutes. Both ladies were very rude. Im still hoping to get a full refund and will be filing a complaint with BBB for this scam.

Please is been a long time since your company took my money, "a fee resarvation that i never been told" 3 months waiting for my refound, working with others money? You should not be running a company like this, I need my money back and also I will make sure to put a bad review everywhere on internet because this is unacceptable, this is an abuse, more than 3 months waiting for my money? Really? Are you guys stilling people like this and you think is going to work like that for ever? I Know my rights and i know ( because i work with costumer service) that law protect costumers from abusive people like you, is not more waiting list for me, I want my money back ASAP, and you will see my reviews everywhere.
Thank you for waisting my time.
No trust for your company.