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CheapAir Reviews Summary
CheapAir has a rating of 2.5 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CheapAir most frequently mention credit card, american airlines and bad experience. CheapAir ranks 34th among Plane Tickets sites.
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This agency should be close, negative rating on customer service and thier business, can be trusted and just a pain in the heart..
Excellent experience all around and the price and service was wonderful
I called an made my reservations in November for a trip leaving on December 20
Everyone I talked to was very efficient and extremely helpful- I need a wheelchair
At every stop -- this was not a problem and when I got to my destination it was not a problem either. I would recommend Cheapair.com any time
Horrible website, I book a nicely priced international ticket then they email me telling me that the billing phone number on the card was wrong (which it was definitely not!). So the fare went up, I rebook the ticket at a more expensive price, then you guess it! They call me a few hours later and tell me that the fare was wrongly priced
(not $900 but $2581).
Do not use them!
Do not use, charging credit card first, declining you next for onsite unwritten reasons then keeping 10 days the money thru refund.
Horribly rude customer service, talking as if the make you a favor talking to you.
Cheap Air NOT so CHEAP - DO NOT USE THIS web-site when so many others to choose from.
No customer service
No travel "vouchers" for future travel if airfare has gone DOWN
Don't seem to mind that they loose customers due to poor service
From the business
Search cheap airline tickets and book discount airfares and air tickets, including cheap last minute fares.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members