Bed Bath & Beyond

I recently ordered a dresser from Bed, Bath, and Beyond and I received a pile of wood with a bunch of screws, nails, and fixtures. I wanted a dresser, not a do-it-yourself carpentry project. This thing is completely ridiculous. To be clear, there are over 90 pieces of wood involved and countless screws and nails. I enjoy a project like the next person, but this isn't what I signed up for. Just give me the dresser that I bought. I feel like Bed, Bath, and Beyond owes me a paycheck for building their furniture for them.

Ntftytn.shop is a scam site putting a web page over legitimate sites. I ordered three large items. They went as far having a tracking number to get a cheap little elastic knee support brace delivered. So they were trying to delay for time to keep money.

Stay away from these horrible horrible people! My wife bought a pair of slippers b/4 our son was born and, bed bath beyond policy is to return items no questions asked, I had also the receipt! It not did the store refuse, but it was sent to a letter st prevention worker to call me and tell me that the policy has changed in a rude manner and refused to accept the return! I will not only never shop there again, but I will let as many people as my can know to stay AWAY from this store! No more bed bath beyond! I was a costumer at bed bath beyond over 20 years and this is how they treat us. On
One shopping is so much easier and less problems

I have purchased several items from BB&B and I can say without a doubt that I am a loyal customer. Not only they do price match, but their return policy is amazing. I had return a juicer that I purchased from BB&B online after using it for few months (it suddenly died on me) and they happily took it back and refunded me the money. I was afraid they might not honor the return at all or give a lame excuse but they didn't ask any questions. Their staff is always very polite and super helpful.

I highly recommend this store and don't mind being their spokesperson at all as they have always exceeded my expectations.

Yes, I depend on this store for the most mundane and necessary objects, I will confess.

It is however wonderfully/dreadfully mediocre -- depending upon your POV.

This behemoth is now located in every sizable community in the US in all of its splendid "boringness"... another metastasis in corporate Americana. I find it one step above Walmart and Dollar General, in terms of quality and originality.

If you are looking for the most average of housewares, kitchen gadgetry, bed and bath linens and such... you might be satisfied.

I long for the days of the interesting and privately own and run kitchen goods store, linen shops and even the good old five and dime known as Ben Franklin's or Woolworth's.

Most of the sales "associates" are clueless... and the layout of the brick and mortar stores is confusing and ridiculous.

Bed, Bath and Beyond... YAY and BOO!

Three stars for mediocrity...

PS... I do like their 20% off coupons that litter my mailbox.

First of all, I'd like to say I will never purchase anything from Bed Bath & Beyond online anymore. I purchased two end tables C shaped end tables that did not work in my room. They were too small. So I went through the process in returning. It was difficult to communicate with Bed Bath & Beyond because they refused to handle it since it wasn't one of their products but belong to somebody else that they shipped through Bed Bath & Beyond. I had 1 week to return and the seller would not cover my shipping cost nor would they send a shipping label. I had to pay for my own shipping to return them, $32 worth they required a 25% restocking fee. I paid $136 for the two tables. They gave me a refund of $92 minus the $32 that I paid for shipping Doesn't leave me much left. The tables I returned were in their boxes, not opened sealed properly as they were shipped to me. I shipped them back. I will only deal with Amazon or someplace else where I can get free shipping and free returns. I will never deal with Bed Bath & Beyond and I would never recommend anybody purchasing anything from them.

I ordered item online. It was delivered to the wrong address. They tried delivery 2 more times with door dash, and the order was cancelled both times. They only refunded me the item amount and not shipping even though they never got the item to where it was supposed to go! Horrible!

I love the products at BBB. I recently ordered some things for my new home and they all came as expected and were even secured to be sure that nothing got broken, but what upset me was that if I would've used my coupon I would've paid more because i lost the free shipping. What type of crazy is that? You give me a discount, but I have to order more to keep the free shipping? Yea, that doesn't make since. Overall, I would still order from them, but I would check to be sure it's at the store first so I can use my discounts.

I ordered a gift from the wedding registry to bed bath and beyond. I never been so disappointment to any store as bad as this time. Tonight, I received the package that I ordered since I had to return the 1st one due to damaged box (you cannot gift it, it's embarrassing) It's in a box but they packaged it in the plastic bag. Why? That's a box then it should be in the box. Tonight, it's the same thing! It was shipped in a bag! So... Of course the box is ruined and worse thing my item is broken (mini food processor). Now, I don't have a gift on time for the couple. Thanks to you BED BATH AND BEYOND I'm having to return it again for the 2nd time around. I have been dealing with this 1 item for more than a month! This will be my last trip to the store. You just lost another customer. I am super disappointed and very unsatisfied with this purchase. Shipping is way too long, wrong packaging and broken item. What else could go wrong!

Horrible customer service! First they placed my order in store, I got out of there with my email confirmation and my bank charge notification. Then 7 days later I call to keep track on my order and they tell me there is no order, that I didn't pay for it. I check my bank and in fact there was no charge so I decided to place it again. They gave me a$10 discount for the inconvenience and gave me a very weird confirmation # and then I never got an email. So i call 3 days later and they tell me again that there is no order. But mind you, my bank is charging me twice. The horrible store is located at 30 international drive Flanders NJ. And all these ladies here do not know what they're doing. And the customer service over the phone is worse, the guy apparently wanted to sleep or go home, he wasn't there for customer service. Still haven't received my money back!