It is no secret that amazon.ca is no match for amazon.com. The free shipping, the prime, and everything else is so much better at amazon.com. But we Canadians have to live with whatever amazon.ca has to offer. It's still cheapest among Canadian retailers. I have purchased several items ranging from books, electronics, clothes, and so many other items and also returned a few items occasionally and they have always been satisfactory. So no issues with customer service. Also it's a great website for research as the product reviews are very detailed and helpful. The only reason I gave it 4 starts is because when compared with amazon.com it leaves a lot to be desired. Why can't there be a common website for US and Canadian customers offering same price and same benefits to everyone? Come on Amazon! Don't you want us to love you even more?