BackCountryWorld.org has a consumer rating of 1.2 stars from 41 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about BackCountryWorld.org most frequently mention credit card, tracking number and customer service problems. BackCountryWorld.org ranks 89th among Outdoor Equipment sites.
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I did not give 5 stars cause it took sometime for them to make contact with me after I emailed, texted and left voice mail. Once we made contact the only thing they asked if I could send a picture of the defective part. I did and a return/exchange was authorized and fast. Other than the delay in answering I found the service was good and the customer service person friendly. Thank youSee positive reviews
Ordered a sweater from this company. It took forever to arrive and when it did I wished it hadn't. A total piece of crap. Evidently it was made in a part of China where modern sweater making technology has not yet penetrated. My wife instantly threw it with items to give to Goodwill, though it saddens me to think of anyone walking around in such a ridiculous failed attempt at an article of clothing. This was a truly astounding rip-off.See critical reviews
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