Jeff p.

I ordered a sweater as a Christmas gift on 12/3. It did not arrive before I left on 12/21 to go home. I requested the order be canceled since it wasn't going to arrive on time - request was submitted well before it shipped. No response... I let them know if i didn't hear back from them, I would be disputing the charge with my credit card company. Still, no response. I initiated the dispute and emailed again. I did receive the product when I returned home - it was a joke. The sweater was a different color and just a cheap product altogether. I finally got an email back when I asked how to return the item telling me to pay for the item and stop the dispute.

Bottom line, they sell cheap crap and have zero customer service or communication skills. Avoid this company at all costs!