I ordered several items as the other reviews have stated. You will receive a confirmation email right away but your items may take several months to arrive if they even arrive at all. I'm two months into my order and still no items. I have at least received responses to my inquiries from the company and I've been told I should receive a tracking number at anytime but it doesn't happen. I'm waiting for my next response from them and then I'm going to probably cancel my order and have my credit card company stop the payment.