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Dan F.

Contributor Level

Total Points
92

1 Review by Dan

  • BackCountryWorld.org

12/21/18

I ordered a sweater from them and it took close to a month for them to ship it. Once it arrived I took the sweater out of the package to find loose threads everywhere along the sweater and a big hole in the front. I contacted them multiple times to receive a return authorization - including sending them an email picture of the defective sweater. I finally received a return authorization form, filled it out and sent the defective sweater back to them. They received the sweater almost 2 weeks ago and have yet to credit me for my return. The communication with this company is almost non-existent. They never answer their phone and rarely return emails.
I strongly recommend avoiding this company. They are a shady operation at best

Tip for consumers:
Stay away

Products used:
None

Service
Value
Shipping
Returns
Quality

Dan Has Earned 2 Votes

Dan F.'s review of BackCountryWorld.org earned 2 Very Helpful votes

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