Amazon Prime

The original "hook" for Amazon prime was 2-day shipping... it has finally sunk in that they stopped doing that so why would I pay the annual fee?

Love being able to redeem credits to Amazon. Gifts, needs, and wants easily redeemed. Second time used this way.

I brought this gender reveal accessories and i absolutely happy with it lots of balloons and easy to assemble! Delivered the next day!

Nice selection of movies, streams well even with a somewhat weak connection. This is a recommendable company.

I always find something great to watch when I have time, the membership is the whole package. Deals, movies, everything. Gonna stay a member.

Not entirely sure how we ended up with Amazon prime - best guess is that either my wife or I accidentally ticked a box or went for the free trial and forgot about it. However, after a month or so of realising we were members my wife was totally converted and I too was pleasantly surprised. There is plenty of choice of 'prime' items available which means free next day delivery and as we buy quite a bit from amazon it saves us money and patience.
The Instant video was a big bonus with loads of TV and film available for free. The latest and most popular stuff can be bought or flexibly rented.
So, why only 2 stars? Well after a few months we got an Internet connection error when trying to stream any movies or shows. After unsuccessfully trying to resolve the issue myself I phoned amazon who blamed the TV, the Internet provider, etc. I pointed out that it was previously working without those things having changed and also that I am still able to use other Internet services through the smart TV such as BBC I player and even movie previews on amazon. We agreed that I would try and reinstall the app and check my wi-Fi. Since then, I have had virgin media out who tested everything installed a new hub (even though signal was perfect before and after), and purchased a wifi booster which has made sure the signal is full strength throughout the house. However we still can't enjoy any streaming video. All we can do is pay for view and download to a device.
What we save in postage on amazon order may well justify the cost of prime but, unless we can get the streaming service working again I think we'll be cancelling membership as I suspect (I am a system test analyst by trade) the issue is a lack of bandwidth at their end?

So I got greedy and became part of the problem that is with Amazon. So many of us count on the POSITIVE consumer reviews to make an informed decision before they make their purchases, I know I count on them myself. For some time now I have noticed that things I have been buying are not matching the pos reviews left. I received a card in the mail that if I left a POS review for a particular item I'd recently purchased that I'd receive a $30 Amazon Gift Card, which I thought "what harm could it cause from my one positive review". The problem came when I left that pos review and then sent to the specified email address with the required screenshot of the review it bounced back stating the email address didn't even exist. Great way to sell items, cause many wouldn't pay attention and just leave their pos review, thus lying to Prime members that are trusting those reviews to make informed decisions before spending their hard earned money. Amazon should be "policing" their sellers and their customer reviews to stop this, but they are all about making profit thats it! I won't be part of the problem again and will pay closer attention to the reviews making sure to scroll down through them better. I like Amazon Prime as its super convenient, gets the order to me in 1-3 days, and is helping some many HONEST small business owners to make a living. Buying POSITIVE reviews is not HONEST!

The delivery quality from prime has really gone down. The last three things, from three different sellers, I ordered had delivery issues. The 1st and 3rd order went to wrong address. I had to track them down and was able to based on the pictures the delivery driver took. My apt # ends in a W, they delivered it to E both times and the doors are marked. Never had issues before. The 2nd item, Fedex was used and I never got it at all. I got a email saying it shipped on the Jan 14th, 2022 and expected delivery was between the 18-22 of Jan, 2022. Well I checked the Status on the 18th on Jan and said it was delivered on the 14th of Jan. I had not seen any package, so I check around the building and no package. I am blessed to stay in a place, where we don't have package bandits. There have been packages sitting for weeks and no one will mess with it, so I know no one took it. I reached out to the seller and they was very nice and gave me a refund. I put in a claim with useless Fedex and they tell me that it said delivered and closed the case. How can something ship and be delivered same day and its coming from two very different states? That should have been a alert inept Fedex. For e it was not about the money, it was the product I wanted.