Amazon CA

Amazon needs to get rid of INTELCOME Ordered 160$ of stuff off amazon and well received a package of a 2$ dog brush that i did not order nor was it addressed to me. Opened it thinking it was the stuff i ordered And well where is my package? No one knows. But it was delivered some where. Never had a issue with amazon for 6 years and i am a heavy amazon user. Incredibly dissatisfied and disappointed that they would go through such a bad rated delivery company. INTELCOME is robbing amazon blind.

The benefits of becoming an Amazon Prime member is the two days or one day fast shipping. I placed my order on Nov. 6,2017, and they shipped on Nov 8, and promised that I'll receive my product by Nov 9,2017. Since I'm really doubt about that the delivery can be done in 1 day, so I send email and online chat to confirm. Amazon's CSR confirmed to me no worry about the date of delivery and I'll receive it on time. So, I waited at home all day long until 8:30pm on Nov 9,2017, and no delivery yet. I was wondering where's the hell of product. So I checked the status of my order on Amazon.ca, and it says arriving today (Nov 9), and I don't believe that they can make it. So I contact the customer service, and was told the product would be delivered by Nov 10, what a joke! I'm a prime member and Amazon can't fulfill their promise, then what's the point to pay for a prime membership. So disappointed. By the way, the shipping company is Intelcom Courrier Canada Inc. Very very sucks,

I purchased a bathroom fan and my contractor indicated that we didn't need it so I contacted Amazon to have it returned. They agree to allow me to return it but I would need to pay a $50 restocking fee due to it being returned after the designated return date. I asked how is it different having to restock the item at a later date - isnt it the same at any point. I spoke to customer service and told them that should I have bought it from Home Depot I wouldn't have had any problem returning it and Home Depot has never charged a restocking fee. The customer service person at Amazon suggested I shop at Home Depot and I think that is good advice. Small wonder Amazon makes billions with every day customer gouging.
Josie

Amazon is a bunch of crooks I only say that for the simple fact that I ordered a screen a week ago and kn the day of delivery I get an email saying my item is cancelled, you charged my credit card a week so I was under the assumption and made plans for the item Wednesday june 17 2020. So I decided to go look up my items and they said they had no stock and wouldn't you know they have the item but they raise the price by $50 which in my opinion is completely unacceptable, I know I cant cripple amazon but I sure my experience with everyone.

This is the last time for amazon will rip me off.

I needed two items by a certain date, Amazon tracking had the packages coming before that date, the shipper claimed to had tried to deliver the package before that date even though I was home the entire day the shipper claimed to had tried to deliver it. Then Amazon and the shipper claimed that the day Amazon had the package tracked to actually arrive is the one day it couldn't arrive, which was the day after the shipper claimed to had tried to deliver the order. Called Amazon customer service, which was all apologetic but could do nothing but try and shut me up with a $10 gift card. I returned the order because it won't make it in time, in 3-5 business days my credit card is suppose to be refunded and
I said they could keep their gift card. I would rather them realize that I am not satisfied with their incompetent service than have them thinking that $10 gift cards can make unsatisfied customers shut up.

I made an order... it was due in a month... I sent 2 messages to company asking why it hasn't even shipped yet. Zero response both times. I left a review warning customers not to buy from YJ. GWL trust they are not a responsible company and they will not respond to any messages. I stated not to buy from this company... simple as that. No profanity no drama... Amazon refuses to post my review. They don't care about their customers only their dollar. So whom ever is reading this... do not buy from YJ. GWL on Amazon. They are frauds.
Shame on Amazon.

I made an order and it was not delivered within 4 weeks so I contacted the seller who asked for another 2 weeks. I agreed. It still was not delivered. I asked for a refund as this was a birthday gift and I could not wait any longer. I was told by the third party seller that I would not receive a refund until I sent back their item and PAID THE SHIPPING MYSELF to do so! When I tried to contact Amazon, I got a No-Reply Email stating they would not be responding to me due to having less staff on, and offered me a bunch of links that could not help me.
Now I am out the money for my father's gift! I have no gift for him! I do not have the money to buy another gift for him! And they want me to dish out even more money to return the item I never got and probably will never see!

Customer service use to be awesome. Since 2013, customer service has gone downhill. Hopefully Amazon decides to replace them with AI customer service. ChatGPT based interaction would definitely be more helpful. Human customer service at amazon are useless.

I ordered 2 squishy packages off amazon for my Daughter and The first one was good but the second one was Bad. The second one contained non squishy Squishys and Duplicates. I do not suggest ordering squishy packages off amazon.

My name is Roshan Shah. I was offered Prime Free Trial and placed an order for Tent and other stuff for camping. Tent order was placed first ref **************220 on 31 July and as per Prime Membership guarantee it should have arrieved no later than 3 August.

Till 4th August, they didn't even ship it and Canada Post had no trace of it. They messed up my vacation and I have bunch of other items I ordered that I can't use and have no use. I didn't accept the tent.

Amazon is not picking up their other items and want me to deliver it to post office. I spent hours on buying and now have to spent hours on returning for prime membership? This is nonsense.

I have to file consumer complaint and ask compensation for their failied promise and my time and agony. I lost $180 also on my camping payment.

I placed an order through Amazon.ca for some professional "KRK Studio Headphones" from one of their sellers "Richard Jefferson".

This was a scam, and I never received my item. In fact when I checked the reviews, there was 8 other people who got ripped off also. I never thought to read them before ordering. Note to self... READ REVIEWS BEFORE ORDERING!

Amazon wasn't very helpful, I contacted them by email and phone to no prevail.
I got burnt for $103.00 (CAN).

"BUYER BEWARE!
Very disappointed with the Customer Service at Amazon. Advertised FIFA 16 for $59.99 if you Pre-Order. Credit card was later billed the original price of $79.99. I called Amazon.ca Customer Service, and they admitted that they incorrectly priced FIFA 16 (when you Pre-Order) and failed to honor the price I saw when I made the purchase. That was the only reason I was going to buy from Amazon. The Rep, Chelsea check to see if I ordered before they corrected the issue, which she verified and still do not honor the purchase price. I will order at Best Buy instead.

Amazon should stop using Intelcom as their return pick up. They never come.
My first pick up was scheduled for 30th November. At 10pm I get a message that the driver could not make it so I should reschedule. I did and was slotted for 4th December. Same thing happened.
Both the days I was stuck in the house as no approximate time was given. Rescheduled again for today. Got a message at 8am that it'll be picked up. It's been 6 hours and no further message or phone calls.
There is no customer service/ contact available where you can talk to someone.
The only reason I chose this as Amazon has withdrawn from drop offs at Canada Post and UPS. These two facilities are in every neighborhood unlike Purolator. The closest one to my place is 10 minutes drive. Not convenient at all.
I have to rethink on ordering from Amazon now. It's more of a hassle than ease.