jennifer Y.

The benefits of becoming an Amazon Prime member is the two days or one day fast shipping. I placed my order on Nov. 6,2017, and they shipped on Nov 8, and promised that I'll receive my product by Nov 9,2017. Since I'm really doubt about that the delivery can be done in 1 day, so I send email and online chat to confirm. Amazon's CSR confirmed to me no worry about the date of delivery and I'll receive it on time. So, I waited at home all day long until 8:30pm on Nov 9,2017, and no delivery yet. I was wondering where's the hell of product. So I checked the status of my order on Amazon.ca, and it says arriving today (Nov 9), and I don't believe that they can make it. So I contact the customer service, and was told the product would be delivered by Nov 10, what a joke! I'm a prime member and Amazon can't fulfill their promise, then what's the point to pay for a prime membership. So disappointed. By the way, the shipping company is Intelcom Courrier Canada Inc. Very very sucks,