Colin B.

I needed two items by a certain date, Amazon tracking had the packages coming before that date, the shipper claimed to had tried to deliver the package before that date even though I was home the entire day the shipper claimed to had tried to deliver it. Then Amazon and the shipper claimed that the day Amazon had the package tracked to actually arrive is the one day it couldn't arrive, which was the day after the shipper claimed to had tried to deliver the order. Called Amazon customer service, which was all apologetic but could do nothing but try and shut me up with a $10 gift card. I returned the order because it won't make it in time, in 3-5 business days my credit card is suppose to be refunded and
I said they could keep their gift card. I would rather them realize that I am not satisfied with their incompetent service than have them thinking that $10 gift cards can make unsatisfied customers shut up.