6pm

I have bought several pairs of shoes from 6pm and have always had the best customer service, return policy and greatest selection. The downside of a no-frills shoe store includes no reviews, closeout styles, and limited sizing. The upside is super low prices and a huge selection to choose from! Any time I have had a problem, I could call and they made it right--be it price adjusting or return service. As a major shoe shopper, I always recommend this site and will remain a loyal shopper.

I have ordered from 6pm items and they are way cheaper than the designer's website. I ordered designer brands, and compare it to other sites, and 6pm always has the best discounts. And they keep discounting as well. They have good selections. But get them when you can because they do sell out. I've never had a problem, so I have never dealt with customer service.

Nice shop with multiply brands. I like to watch new things there and buy clothes at the sale time. It is very convenient. My recommendations for people who don't like to go shopping outside and need to save time and just by online.

Bought a pair of high end boots, always wear a size 7.5 and these were way to small. Went to return them to only be told i would have to pay $20 to ship them back. Other online shopping returns are free. Is this how they make most of their money by sending you defective products and charging you to ship it back. Horrible. Never again. AND THE BOOTS LOOKED SUPER CHEAP. Possible knock offs. Disappointing. I would give NO stars but had to-to submit review :o/

So I was really excited to buy shoes from this site since my friends love it and I was completely disappointed when I received shoes that have been worn. Second pair of shoes came with a Marshall's sticker showing sale price of $39.99 when I paid $63.98. When I called to complain that the first pair was worn they made it seem like they were doing me a favor by sending me a prepaid label. They also acted like they were doing me a favor by price matching the second pair to the sticker they left on the shoes. When I asked to buy the first pair which are the same shoes as the second just different color for the price of the sticker they left on, I was told that I can only get sticker price for one pair and not both even though I am the one who has to now go to ups to drop off the shoes that came worn. Horrible experience. Definitely wont be ordering from this site anymore. Rather order directly from Marshall's.

Just a few minutes after putting a item in my shopping bag and before I had a chance to check out, the price increased by $10. Shopping links listed at the top of Google still showed the lower price, but when you click on the link to their website, the price increases. When I contacted customer service I was given numerous rambling excuses for their price gouging and said:
"as one-time courtesy, I will honor the lower price for you. We do not normally do this for our customer, but this time I am willing to bend the rules for you, so you can take advantage for the lower price."

Wow, don't do me any favors, I'm no longer a customer of this site.

I bought 3 pairs of shoes from this website. On some of them the prices seemed too good to be true. Two were Frye sandals and one was Kenneth Cole Reaction sandals. One pair of the Frye and the Kenneth Cole have soles that have detached from the shoe after only a year of wear. As a result I'm very hesitant to purchase from them again. I've never had this happen to any shoe, but from this website, two pairs of shoes back to back? I'm wondering if these shoes are seconds or damaged shoes that didn't pass inspection for real stores?

I found this site a little by accident because I was trying to find a swimsuit I really wanted but at a discount. I found it on 6pm.com for a great price in my size and was super excited. But, because I'm naturally skeptical, I thought this was too good to be true. I checked out the reviews on SJ and saw that pretty much all the reviews were positive. I went ahead with my order and I am so happy I did! Not only was the price of the item great, but shipping was FREE (unheard of for a site of this nature) and it arrived very quickly. My item was in perfect condition.

Also, I had a customer service issue with logging in (which was completely my fault, by the way) so I called their customer service line. I waited a few minutes, but that is to be expected. The girl who helped me was so kind and helpful I wanted to hug her.

The verdict: I am in love with this website.

They suck. Bought from them once (never again!) and kept getting promotional emails ever after. Clicked unsubscribe and kept receiving emails for the next 10 days, when I called customer service they hanged up the phone 4 times!

I've bought several pairs of shoes from 6pm, and I'm addicted to their selection and prices.
I'm pleased with how fast I receive my order. I don't think you will be disappointed when you buy from them. Give it a try. I'm glad I did.

6pm went above and beyond with their customer service. Sadly, I was shipped the wrong size shoes but 6pm did everything right in turning what could have been a bad situation (we've all dealt with those sites!) into what should be the business model for all shopping sites. Not only were they extremely apologetic about their error, the representative, as we spoke, created a new order to be sent it out before I even had a chance to even pack up the wrong ones. Here is the above and beyond... I was not expected to pay for the correct ones and wait for them to receive the wrong ones to credit my credit card!
Now with free shipping I love 6pm!

I ordered a pair of Navy sandles late Sunday evening. They arrive Tuesday afternoon, the box was neatly packaged. So pleased with the shoes, fit great, really like how they look on my feet. The best things love the price, no shipping and handling charges. Only had to pay the taxes of course. Have ordered from 6pm several years ago. Had a good experience those times also. Will be ordering more in the future. Can't say nothing bad about this company!