Tried to place an order for a few dresses for a wedding I'm attending. Figured I should order a few styles to see which one fit best and would return the rest to my local Windsor store. Total came out to over $300 which is normal for me considering I tend to over order to keep what I want and return the rest. After my order was placed, I received an email from Windsor stating that they need to verify my order because there was an issue with shipping/billing address with my credit card. After reading that, I knew that wasn't true because all of my information was correct and I usually place orders with my American Express for clothing purchases over $300 so I knew it wasn't a notification from my credit card. I figured I would just go ahead and call while I was on my lunch break (since the email stated that all I needed to do was provide my shipping and billing address again). When I called I could barely hear the representative, their background noise was extremely loud. After repeating my information to her (name/address/email/phone). She then told me that she needed my full credit card number and the 1800 number on the back of the card. As I was on my lunch break and don't carry all of my credit cards on me at all times, I didnt have the credit card on me. She told me I would have to call back and re-verify within 24 hours. I was honestly stunned. I have never had this issue with any other online store and I have been shopping online for over 15 years. I understand verifying a large order but if a customer provides the same billing and shipping address that matches with their credit company, is it really necessary to also ask your customer to then provide the 1800 number on the back of their credit cards? That is ridiculous. Tried to call back once I got home to re-verify, but they are closed. This means I would have to wait until tomorrow to re-verify and they don't ship on the weekends so my order actually wouldnt be processed until Monday. Will shop elsewhere.