Douglas R.

I love this place. Fast, free shipping and always had my brands in stock. The auto reorder & delivery was so handy, I didn't have to think about it. And no carrying those heavy bags!
But most telling, my beautiful dog died right after I received an $80 order. I went online to cancel the auto order/delivery, and they expressed grief, and refunded my entire bill! Told me to donate the food to local animal rescue.
God bless this business!

Good selections and great prices. I use HRO for coax and accessories mostly. They haven't failed me yet, and ship immediately. My go to for Ham Radio accessories.

Great selections of power products. Also great prices and fantastic delivery! Order it and it ships that day! Every time I decide I need power wiring equipment, I find it at Powerwerx. They haven't failed me yet. I love shopping online with Powerwerx.

Great selections, great prices and fantastic delivery! Every time I decide I need equipment, I find it at DX engineering. They haven't failed me yet. My go to for Ham Radio gear.

Fast orders and shipping, reasonable prices.

Every order ships wtithin a day or two. Quality is always good. Love the selection.

Great site for keeping in touch with shipmates.
Actually I contact mostly new ex-sailors and read many interesting forums.

Have dealt with B&H photo for over ten years. I have probably spent over 25,000 USD there. Pro DSLRs, Lighting, tripods, bags, etc.
Great prices, great inventory, and fast delivery, even overseas.
Can't say enough about how good they are!

I have ordered from Cabela's for over 10 years. Great selection of items and they have super inventor. Spent thousands on guns, ammo and camping gear. 50% online, & 50% in store. Sometimes they have things you can't find anywhere else, and always good quality.

Lowes beats Home Depot in every aspect. Wide open isles, friendly and knowledgable staff, and better quality in many departments.
Wish they were closer to me! Lowes is 60 min away, while 2 HDs are within 15 min of my location.

Great store! It is like Christmas when I go there! They carry a great selection, and also have frequent training classes. Good prices and frequent sales. When I get their sale brochure, I often find one or two items I need/ want, and then I go to the store and leave with many more items.
Love the place, but need to limit my visits...

Bought my genset transfer panel and other accessories from them and they delivered fast and the prices were good.

Ok on the PC, but nothing but headaches on an iPad. Been trying to get TWS to acknowledge the problem since Nov 2013. Very poor customer service. After multiple email relays, they would act like the problem was new, and I had to start all over again describing the login in issued.
Next they said I was not logging onto their site, so I sent them photos of their login site, radio silence.
A week later I inquiries on the progress, and they ask me to AGAIN describe the issue.
Then they said it was an iPad problem, strange that it worked fine for the first year!
Unfortunately I had extended my membership for three years, and this is how they treat me? Want to bet I never see the three years refunded?
Update - they returned to old format and now works great again. And they extended my membership as compensation.

I love this product for my dog. My problem is with their ordering online. They need to hire a competent IT person as their ordering system is the worst I have ever seen.
Every time I order, the site hangs up on screens and refuse to let me finish the ordering process.
I cringe when I run low on the product and need to order, knowing that I am going to get frustrated at the extremely dysfunctional site engine.

Had Allstate life for about forty years. The policy is fine, but like most companies nowadays their customer service access is via a horrible phone menu process that wants verbal responses instead of buttons pressed. But the system does not recognize half the prompts given by my clear and educated MidAtlantic voice.
Very annoying, then finally I get through and I am talking to someone whose foreign accent was so thick I had to ask her to repeat herself many times.

Almost everything is poor quality, but they fill that niche - when you need a one time use item or, for me, extra tools too keep in the outbuildings & sheds. Since they are only occasionally used, I do not want to duplicate with the type of expensive tools I keep in the shop, so Harbor Freight tools fit the bill.
As many have said - expect to get what you pay for.

Great prices, but horrible customer service. They do not respond to emails, and promise shipping dates that are weeks ahead of reality.
If you have lots of time, go ahead and use the, but don't bother to inquire about you order later

Since they became part of Camper World, nothing but bad news for customers. I will never shop there again. Bad selection and bad corporate standards.

Ok site for the number of contacts, but got fed up with the pop up banner adds that return every time you change pages.
I pay to join. Why the ads like a free site?

Used them twice. First time they were good. This time they failed to deliver product or customer service. The did not respond to any emails, and their site banner is blaming delays on Covid 19. I ended up buying same parts from Home Depot with 3 day shipping. (So much for the Covid excuse)
Now they refuse to even answer emails about order cancellation.