the Allstate claims Manager reached out to us personally and we are very satisfied. He also assured me that he will counsel the agent so some small claim would not be dragged out. They are allowing us to use a reputable contractor and only need to pay our deductible. no additional expenses on our part. our faith in Allstate is renewed.
“Whatever you do don't file a claim. They only know how to collect your premiums”
• Previous review
I'm totally prepared to pay the deductible as required by my coverage, but when a claims adjuster is arguing with me about cost per linear foot according to his software, and I can't get the work done for more than twice the price, then I'm paying substantially more than the deductible. Basically 50% of the value of the repair. We had a small claims on our home after part of a tree landed on our roof. God forbid there was any real damage to the house because we really would have taken a financial hit.. need to find a better insurance