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Overview

Agra Florist has a rating of 2.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Agra Florist ranks 251st among Flower Delivery sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
1
See all photos
How would you rate Agra Florist?
Top Positive Review

“Excellent service during Mother's Day”

Ajay D.
5/12/15

I recommend Agra Florist, I was looking to surprise my mom on mother's day by ordering flowers online. I place order at Calcutta florist and I just found the best mother’s day flowers and gifts. Yeah I was worried about delivery but delivery was on time and flowers are fresh and look beautiful. Happy to see my mother surprised. Thanks guys

Top Critical Review

“Worst online service”

Ranjana S.
8/3/21

This is the worst online service for the following reasons. 1. Placed order for address in Agra. The order was shipped from Calcutta and came via Delhi. Packaging was not good. Kaju barifi and Kaju rolls boxes looked very unappealing. It did not look like a gift. Please see the attached photos. 2. Order was placed a week in advance, still they shipped it earlier. They do not deliver on the suggested date. 3. Doesn't matter whether they have things in stock or not in stock, they will send something as replacement without even checking with the customer. Above that they force you to accept whatever they send. No say on sending lower quality products. Please see the photos of what was ordered and what was delivered. 4. You can register your complaint on their website, but their response will be to attach photos within 48 hours. There is no way to attach photos on the site, nor it allows you to submit your response. It comes back as a technical error when you submit. Basically, it looks to others, customer made a fake complaint. I tried opening another complaint, but they seem to have blocked me based on my order info. 5. I tried calling them. They don't pick up the phone either. Basically you are left to accept whatever they send, Sharing my experience, so no one has to go through this experience with them. Please see attached photos of what was ordered and what was delivered.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user ranjanas11
1 review
0 helpful votes
August 3rd, 2021

This is the worst online service for the following reasons.

1. Placed order for address in Agra. The order was shipped from Calcutta and came via Delhi. Packaging was not good. Kaju barifi and Kaju rolls boxes looked very unappealing. It did not look like a gift. Please see the attached photos.
2. Order was placed a week in advance, still they shipped it earlier. They do not deliver on the suggested date.
3. Doesn't matter whether they have things in stock or not in stock, they will send something as replacement without even checking with the customer. Above that they force you to accept whatever they send. No say on sending lower quality products. Please see the photos of what was ordered and what was delivered.
4. You can register your complaint on their website, but their response will be to attach photos within 48 hours. There is no way to attach photos on the site, nor it allows you to submit your response. It comes back as a technical error when you submit. Basically, it looks to others, customer made a fake complaint. I tried opening another complaint, but they seem to have blocked me based on my order info.
5. I tried calling them. They don't pick up the phone either. Basically you are left to accept whatever they send,
Sharing my experience, so no one has to go through this experience with them. Please see attached photos of what was ordered and what was delivered.

Tip for consumers:
You will be forced to accept whatever they ship.

Products used:
Rakhi and Haldiram sweets. Rakhi were not what I ordered, so not sure about the quality of sweets.

Thumbnail of user olgag31
1 review
2 helpful votes
June 22nd, 2018

They exchange the items in the order, saying they are the same or better quality but it's not so.
They exchange birthday cards for white ones and handwriting of the congratulations is with tons of mistakes and corrections.
They refuse to exchange not proper items as well as giving a refund.
I advise you to stay away from this company not to be upset and ashamed in front of your dear ones.

Thumbnail of user jayn103
1 review
1 helpful vote
December 23rd, 2015

No opinion

Tip for consumers:
If you do not have a problem with bad customer service and OK with poor quality gifts that would reach anytime before midnight, then you should give Agra Florist a try.

Service
Value
Shipping
Quality
Thumbnail of user ajayd7
1 review
1 helpful vote
May 12th, 2015

I recommend Agra Florist, I was looking to surprise my mom on mother's day by ordering flowers online. I place order at Calcutta florist and I just found the best mother’s day flowers and gifts. Yeah I was worried about delivery but delivery was on time and flowers are fresh and look beautiful. Happy to see my mother surprised. Thanks guys

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