WaneloReviews 416

During February 2023 I ordered 3 items a few days apart and never received them. Wanelo took the money from my credit card and frequent request to track and find my items went unanswered. I still have not received the over $200.00 in merchandise. WANELO STOLE my money. Incident was reported to BBB. NO ONE FROM WANELO CUSTOMER SERVES EVER RESPONDED OR RESOLVED THE SITUATION.

This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since March of this year now we in December the year is about to change to a new year and still haven't got none of my idems from them. I emailed the many times never got an answer from them. I am going tonreport them and go on social media to let everyone in the world no how much of a fraud this company is. Very dissapoint with them very bad and they not a real website

I brought three item last year in May. When I asked for a refund they told me since it was already processed we can't offered a refund. This is bull$#*! now we almost down with this year still haven't received nothing.

It's been over a year and never received! The customer service never followed up with me at all.they responded initially but then never got with me on a refund I never saw my money or items!hoe shou one star is too much ratings for them!

I bought shoes and a sweater over 5 months ago from Wanelo and they still have not communicated with me as to where the hell my items are. They have poor customer service support. It's the same tired message about the system being down but like dude it's been well over a month now. You should have fixed the issue by now. The holidays are coming up and you're going to miss out on a lot of money due to your lack of effort.

I placed and order on September 8,2023 and still have not received my order! This company is a scam

Put a order in July 2023 my order is still processing I sent a number of emails and the answer is always the same I read a lot of reviews from other customers and I can't believe that we as customers are letting them getting away with this. Do your self a favor and never order from this site

Contact FTC and file a complaint https://www.ftc.gov/
Once the Federal government is involved you'll see results.

I placed an order on Wanelo in April of 2023 and have never reviewed anything. I have emailed and called. No reply other than customer service saying they are looking into it. I have place a complaint with the Best Business Bureau as well. This site is a joke do not waster your money.

I ordered from here on September, October, November & December of 2022 which totaled to be $982. I have yet to see the merchandise or refund. Every time I've emailed a Justin or Monica reached out to say they have contacted seller and waiting to hear back. I always had to follow up and still haven't reached the sellers in over a year. Then they said they would give a refund and the said because of high volume it would take a while. It's been 3 months since they said that and still no refund. They do not stand by there guarantee. They are scammers. DO NOT BUY HERE! DO NOT BUT HERE THEY HAVE SOME BOGUS SELLERS! DO NOT BUY HERE!

I have order stuff in Nov 2022 up until april 2023. I have been emailing an emailing. They keep telling me they will return my money and haven't returned anything. They just keep saying they will work on it. They ask if I want a full refund and then. They go cold. Now the website is down. I never had a problem prior to 2021 for some reason 2022 they started lying and not sending order and not responding to emails., they owe me almost $200 my daughter has several open orders from july of 2022 and she said they emailed and said they would refund her money and then never did

Do not order from wanelo! I made three purchases from them between December 25th and January 1st. I haven't received anything and it says they are processing. After calling and emailing them for months with no answer I contacted my attorney and the next step is that route.

I paid for a purse and a belt and never received. Emails communications is always the same. Never solve the problem

I'd suggest you dnt waste your time with this company. I purchased something since May 30 if not before that. Carrying on; it's August 3,2023. I never received the products I purchased. I asked for a refund but their support don't care. Truthfully I think it's a bot bc it says the exact same or just flat out lie. I went as far as disputing the transaction and my bank denied it. I never received the product ls I paid for!. Support says they'll get in contact with the seller. Who can guess what happens next? They no where to be found and the company still did not refund me after I wrote it out in English. Yet, nothing. Stay away. How the company allow this? How were they able to deny me disputing that transaction when I never even received a tracking number. And now they deleted my account or blocked my ip address. It comes up error when I try to go on my profile.

I ordered something and I've never received it! I'm writing this review to let everyone knows that they aren't for real and just stealing your money! Very disappointing!

I've been trying to get a hold of Wanelo they say they got my email and they're on it, but nobody gets back to me. I called customer service. Nobody gets back to you I would not recommend buying anything from them. I believe it is a scam.

My attorney will be in touch over 500 they took from me They are not a good company they are FakeThey are Fraud

This company steals your money and have no morals to make sure they send you your product nor do they care to acknowledge any wrong doing we're it's been 10 months where I orderd 2 pairs of shoes that cost me 208.96 cents and they refuse ton refund me my money even know they no they never sent me the product promise me my money now they won't even respind back to my emails are calls, stay far away from this company