I bought shoes and a sweater over 5 months ago from Wanelo and they still have not communicated with me as to where the hell my items are. They have poor customer service support. It's the same tired message about the system being down but like dude it's been well over a month now. You should have fixed the issue by now. The holidays are coming up and you're going to miss out on a lot of money due to your lack of effort.