Wanelo
Questions & Answers

Misty, thank you for your honest feedback! Amber, Misty is right! The most important thing is if you run into any issues, you can always email shopping@wanelo.com and we'll help you right away! We also take security seriously on Wanelo, so what Misty is referring to is that sometimes transactions will trigger our system that will require extra verification from you. But that doesn't always happen, and if it does, you'll get an email with quick next steps. Our goal is to just make sure you have a fun and secure shopping experience on Wanelo and that you get what you want! Hope that helps.

You gotta realise, wanelo isnt a shopping site, it just connects your site through their shopping gateway while wanelo collects money through affiliates. I dont think wanelo is even responsible for people who dont ship or cheat their customers.

Hi quicksilver v.! The Wanelo Shopify app is completely free; however, once you are enabled to sell on Wanelo, we charge a 10% commission on all fulfilled orders. Commission is automatically taken out of the order subtotal. You don't pay us anything until you make a sale. Have more questions? Check out our FAQ: http://help.wanelo.com/customer/portal/topics/735633-selling-on-wanelo/articles

Once you try to cancel you will not be able to they are going to do anything to keep you on ice because their intent is not to give you your money back and they will string you along hopefully you forget and say it's not worth trying to get it back.