Wanelo
Questions & Answers

Hi my name is amber and i am about to order a few stuff its like 200 $ worth but i'm doing it with a gift card i have to order ( havent yet) but after reading all of these reviews. Should i still order it?

Asked by amber d. on 12/6/2015

5 Answers
candice f.12/6/2015

I wouldnt buy any clothes unless its a U.S. company, other things are fine like decor or sunglasses etc. Clothes are always cheaper looking than the picture and way to small, those china companies make the clothes as knock offs of the picture so its rare its arrives to expectations.
Cheryl G.12/6/2015

You might try ordering a small item to test the site and more items later if you get that one with no problems.
priscila b.12/6/2015

I will never order from this company again. What I oerdered was falsely advertised then they gave me a hard tim when I wanted to return it. Save yourself the trouble and go with a more reputable company.
Monica A.12/6/2015

Misty, thank you for your honest feedback!

Amber, Misty is right!

The most important thing is if you run into any issues, you can always email shopping@wanelo.com and we'll help you right away!

We also take security seriously on Wanelo, so what Misty is referring to is that sometimes transactions will trigger our system that will require extra verification from you. But that doesn't always happen, and if it does, you'll get an email with quick next steps. Our goal is to just make sure you have a fun and secure shopping experience on Wanelo and that you get what you want! Hope that helps.
Misty B.12/6/2015

Hi Amber. I, personally, have ordered lots of stuff from Wanelo with my debit card as well as a gift card. I did have to provide some additional information when using the gift card but those questions came in an email from Wanelo support.
I've had nothing short of fantastic experiences when ordering from Wanelo. And, you will be happy to know they have an excellent customer service team which will rectify any problem you may encounter.
I hope you give them a chance. I think you will be pleased.
Take care,
Misty

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